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Xelon AG

Cloud Engineer

Xelon AG, Indiana, Pennsylvania, us, 15705

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At

Xelon AG , we deliver secure, scalable, and automated Swiss cloud infrastructure for the next generation of digital services. From

IaaS

to

SaaS , our platform powers workloads in regulated industries like

finance, insurance, public services , and tech. Our solutions— Xelon Cloud ,

Xelon Secure+ , Xelon HQ

and

CloudDeck —combine automation, sovereignty, and simplicity in one ecosystem.

We’re on a mission to become the

#1 Swiss Cloud Enabler , and we’re growing a team of people who want to shape the future of cloud infrastructure and software operations.

Tasks Your Mission

As a Cloud Engineer in our IT Operations/Platform team, you will operate and improve our

multi-hypervisor cloud platform

and adjacent services. You’ll handle day-to-day reliability work, automate repetitive tasks, resolve customer-impacting incidents, and keep our backup and DR posture strong. You’ll collaborate closely with

IT Ops, Platform Engineering, Networking, and Support .

This is a hands-on role with clear ownership. You’ll rotate in on-call, drive fixes end-to-end, and contribute to runbooks and documentation.

Your Responsibilities

Customer Incidents (CSP/JSM)

Triage, troubleshoot, and coordinate incidents; communicate clearly with internal teams and (when needed) customers.

Perform urgent restarts and recovery actions in line with runbooks.

Backups & DR (Acronis, Veeam)

Investigate and remediate backup failures, storage/quota issues, and alert noise vs signal.

Keep DR replication healthy and ready; spot-check statuses and resource pools.

Images / ISOs / Templates / Operating Systems

Resolve ISO mounting issues and maintain image/template hygiene and lifecycle.

Operate, patch and maintain Windows & Linux systems.

Virtualization & Platform Ops

Operate and maintain

vCenter/vSphere/ESXi

and

Proxmox

environments (compute, storage, networking).

Monitor host health, certificates, capacity, and performance; address storage warnings.

Networking (in collaboration with NetOps)

Handle VLAN activations and resolve basic connectivity/no-network cases.

CMDB & Documentation

Create/update documentation and runbooks in Confluence; keep CMDB entries accurate.

Projects/Initiatives

Support decommission/migration tasks and platform improvements; contribute to vulnerability remediation follow-ups.

On-call & Escalations

Participate in OpsGenie/ITMON rotations; update escalation policies and validate alert routing.

Requirements

3+ years hands-on in system administration, infrastructure, or cloud engineering.

Strong Linux administration; comfortable on the CLI for diagnostics and remediation.

Practical experience with virtualization:

VMware vCenter/vSphere/ESXi

and/or

Proxmox (KVM) .

Familiar with networking (VLANs, routing basics) and storage concepts.

Backup/DR exposure: Acronis and/or Veeam in production environments.

Automation mindset: scripting with

Shell ; familiarity with

Ansible ;

Python

is a plus.

Incident management: calm under pressure, structured troubleshooting, clear documentation.

Communication: fluent in

German and English .

Location: based in

Switzerland

(hybrid/onsite as needed), able to participate in on-call.

Bonus Points

Containers and orchestration: Docker, Kubernetes.

Experience in regulated environments (ISO 27001, SOC 2) and access control best practices.

Observability: Prometheus, Grafana, ELK/Opensearch; cert/PKI operations.

WAF/Firewall exposure and customer-facing communication in incidents.

Relevant certs: RHCE, CKA, VCP, LPIC (or equivalent)

Benefits

A technical role with clear ownership and room for growth in a

Swiss tech scale-up .

A collaborative team and helpful culture; direct collaboration with engineering, DevOps, and platform.

Hybrid work model with flexibility and modern tooling.

Competitive salary and equity participation opportunities.

A product-driven environment with purpose, clarity, and ownership.

Has our advert piqued your curiosity? Are you ready for a new challenge?

Then apply now! We look forward to hearing from you

Team Xelon

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