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Alcor Technical Solutions, LLC

Project Manager

Alcor Technical Solutions, LLC, Baltimore, Maryland, United States, 21276

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The

Project Manager

is responsible for planning, managing, and delivering IT projects for the business units. This role oversees all aspects of project delivery—scope, schedule, cost, risk, and stakeholder management—to ensure successful completion in accordance with State SDLC and organizational standards. The Project Manager leads diverse teams consisting of internal staff, subject matter experts, and contractor resources to deliver IT systems, integrations, and infrastructure enhancements aligned with business goals and compliance requirements.

Key Responsibilities:

Plan and manage

small to large-scale IT projects , including system implementations, integrations, upgrades, and infrastructure initiatives.

Assist customer areas in articulating

requests for new systems or enhancements .

Manage all project phases — initiation, planning, execution, monitoring, and closure — per the standards.

Develop and maintain a

Project Management Plan

for all assigned projects.

Create and maintain

Work Breakdown Structures (WBS)

and project schedules using

Microsoft Project

or equivalent tools.

Ensure project objectives are met by defining scope, managing stakeholder expectations, and supervising project teams.

Assign work collaboratively and monitor progress to keep projects on track with respect to

tasks, timelines, and budget .

Identify and proactively address

issues and risks

affecting project success.

Develop and update the

Risk Management Plan (RMP)

and

Risk Registry , identifying and prioritizing project risks and mitigation strategies.

Prepare and submit

monthly project status reports

to stakeholders.

Governance, Documentation, and Compliance:

Ensure project governance and control are followed per the approved

Project Management Plan

and

State SDLC

requirements.

Maintain project artifacts, records, and documentation in a

centralized repository

(shared drives or collaborative workspaces).

Manage change control, escalation, and resolution processes for issues and risks.

Review deliverables for completeness, adherence to standards, and compliance with contract requirements.

Coordinate and attend internal meetings as needed.

Adhere to all internal policies governing

security, privacy, documentation, maintenance, testing, training, and data management .

Develop, document, and communicate

escalation and resolution processes

across all stakeholders.

Stakeholder, Team, and Vendor Coordination:

Collaborate with functional managers, IT staff, vendors, and SMEs to ensure smooth execution of project activities.

Manage

stakeholder relationships , expectations, and communications throughout the project lifecycle.

Work with functional managers to resolve

team workload conflicts

and ensure proper resource allocation.

Facilitate

cross‑functional communication , including coordination with external contractors and internal departments.

Ensure

training materials

and documentation are developed and available for end‑users.

Provide accurate and timely reporting on project progress, risks, and deliverables.

Organizational Change Management:

Implement a structured

Organizational Change Management (OCM)

approach to lead stakeholders through project-related changes.

Build

buy‑in and adoption

for new systems and processes.

Anchor the implemented changes into business operations to ensure long‑term sustainability.

Measure and manage the impact of change to realize desired project benefits.

Procurement and Contract Management:

Support or develop

Task Order Requests for Proposals (TORFPs) ,

Requests for Proposals (RFPs) , and

Requests for Resumes (RFRs)

as needed.

Coordinate with procurement teams while adhering to COMAR 15‑508 compliance (excluding bidding participation where applicable).

Ensure vendor deliverables meet quality standards and contractual obligations.

Project Evaluation and Continuous Improvement:

Conduct

lessons learned sessions

to evaluate project outcomes and identify improvement opportunities.

Monitor project performance metrics and recommend process improvements.

Ensure the project team collects, organizes, and maintains

current and archival documentation

for audit readiness.

Construct or supervise the creation of all necessary

project artifacts

as required by guidelines.

Ensure all

project deliverables

identified in the approved plan are completed within schedule and quality standards.

General:

Become thoroughly knowledgeable in all aspects of assigned projects.

Ensure compliance with project governance, documentation, and reporting processes.

Perform other duties as assigned.

Qualifications:

Education:

Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field (Master’s preferred).

Certifications:

PMP (Project Management Professional) or equivalent certification preferred.

Experience:

Minimum

10+ years

of progressive experience managing IT projects, including system implementations, software development, and infrastructure initiatives within enterprise or government environments.

Technical Skills:

Proficiency with

Microsoft Project ,

SharePoint , and

collaborative workspace tools .

Strong understanding of

SDLC methodologies , risk management, and change control processes.

Experience with

budget management ,

performance tracking , and

QA oversight .

Soft Skills:

Exceptional leadership, communication, and negotiation abilities.

Proven ability to manage multiple stakeholders and priorities.

Strong analytical, organizational, and problem‑solving skills.

Work Environment:

Standard office or hybrid work environment depending on project requirements.

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