Travis County, TX
JUVENILE PROBATION OFFICER I-II (Intake Overnight)
Travis County, TX, Austin, Texas, us, 78716
Location :
Austin, TX Job Type:
Full Time Job Number:
25-10311 Department:
Juvenile Probation Opening Date:
10/29/2025 Closing Date:
11/9/2025 11:59 PM Central
Job Summary The Intake Unit is the "front door" to the juvenile justice system and has multiple functions. Intake operates 24 hours a day, seven days a week, year-round. The staff in Intake ensure the elements of probable cause exist before accepting a referred offense, conduct initial screenings, and collect pertinent social history information from youth and family. This information is used to determine if diversion is appropriate, provide referrals to community resources, and make the initial decision to release or detain a juvenile as per the Texas Family Code guidelines. Intake offers three diversion programs: - Neighborhood Conferencing Committee - Second Chance Program - Sole Sanction Program Distinguishing Characteristics This is the second in a series of five juvenile probation-related job classifications within the Court Services job family. This classification provides supervision to clients who are within various phases of the juvenile justice system. Duties performed are of a routine to moderately complex nature and type and may initially perform duties in training together with a higher-level staff member. This classification may require work in secure facilities. This classification may require a flexible work schedule in order to meet the needs of the department.
Duties and Responsibilities
Conducts investigations on the background of each case, which includes interviewing clients, their families and other significant contacts. Reviews documentation, such as police reports, court transcripts and criminal records and makes assessments regarding the nature of the individual's environmental, employment, financial or domestic difficulties as they apply to the case. Makes recommendations for sentencing and disposition of probationer and prepares probation plans. Supervises and monitors juveniles on probation through regular home, school and office visits and other needed contacts. Determines the needs of the client and family and develops supervision plans for clients. Assures client's understanding of obligations with respect to conditions of the court's order and monitors compliance with the terms and conditions of probation. Addresses violations of court orders by taking appropriate action. Coordinates case management with representatives of criminal justice and social service agencies. Provides individual and crisis intervention counseling, as required. Assists clients with various referrals, including, but not limited to, counseling, treatment and job referrals. Verifies attendance and completion of alcohol, drug, mental health counseling and any other court ordered programs. Prepares written assessments and recommendations to the court concerning alternative forms of sentencing, treatment, custody release, suspension of sentence, release into treatment facilities, out-of-custody probation supervision, and compliance and progress during probation. Develops client placement plans, including completing placement applications, purchasing clothing, obtaining medical and psychological reports and maintaining contact with clients in placement. Appears and testifiesin court, conducts urinalysis, requests and executes warrants, obtains consents and other required paperwork. Maintains client files and records consistent with laws and policies. Provides direct supervision of all clients' daily activities when working in secure facilities, including maintaining accountability of all clients and equipment and ensuring that the environment is safe, clean and secure; ensures that clients are aware of and understand their responsibilities and appropriate behavior. Implements corrective discipline plans and programs, as required; facilitates cognitive skill groups and relaxation training for clients; provides individual and crisis intervention counseling, as required; documents clients' behavior and enters into department computer information system; monitors security and fire alarm systems, including closed circuit monitors; maintains communication with facility posts; maintains communication with other staff to ensure continuity of care; physically restrains aggressive clients using approved protocols, as required; may assist in investigating incidents involving clients. Transports clients to other facilities, as required. Performs other job-related duties as assigned. Minimum Requirements Education and Experience:
Juvenile Probation Officer I - Bachelor's degree in Criminal Justice, Social or Behavioral Sciences or a directly related field AND one (1) year experience in social services, criminal justice or related field. Starting at $54,770.35
Juvenile Probation Officer II - Bachelor's degree in Criminal Justice, Social or Behavioral Sciences or a directly related field AND two (2) years experience in social services, criminal justice or related field. Starting at $56,687.32.
Licenses, Registrations, Certifications, or Special Requirements:
Must be at least 21 years of age.
Certification as a Juvenile Probation Officer and Juvenile Supervision Officer or eligible for certification by the Texas Juvenile Justice Department within six (6) months of date of hire,
including successful completion of Cardio-pulmonary Resuscitation (CPR) Certification, First Aid and
Handle with Care (state approved physical restraint technique).
Valid Texas Driver's License. Knowledge of:
Policies, practices, procedures and legal terminology related to court system. Federal, State, Local and County applicable laws, rules, regulations, guidelines and applicable juvenile justice system standards and procedures. Standard practices in area of assignment. Psychological concepts of good behavior, social adjustment and emotional stability. Standard counseling techniques. Safety and security techniques and standards. Physical restraint techniques to control aggressive behavior. Computer equipment to include word processing, spreadsheets, databases and a variety of software packages. May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information. Skill in:
Monitoring and responding to client behavior. Problem-solving and decision-making. Interviewing clients. Both verbal and written communication. Ability to:
Gather, analyze and evaluate facts to conduct investigations and report results clearly, accurately and impartially. Work efficiently both independently and as part of a team. Reason and make judgments and decisions. Work effectively and courteously under stressful circumstances. Deal effectively with mentally ill or emotionally distressed individuals undergoing acute episodes, who may also be hostile and aggressive. Manage time well, perform multiple tasks and organize diverse activities. Conduct investigations and report results clearly, accurately and impartially. Perform in a stressful environment while maintaining a professional manner. Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, representatives of the juvenile justice system and the general public. Work Environment & Other Information Physical requirements include the ability to lift/carry up to 50-100 pounds, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and basic office equipment. Subject to standing, sitting, walking, climbing stairs, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, and squatting to perform the essential functions. Subject to contact with communicable diseases, radiation, hazardous waste, human fecal matter and foul odors. Subject to client and customer contact for extended periods of time.
Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.
This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position. You must ensure your application accurately reflects your skills and abilities as they relate to the position. Only periods of employment and experience detailed in the "Work Experience" section of the application will be considered in determining which applicants move forward in the selection process, as well as determining pay level for candidate(s) recommended for hire. Work Hours: 10pm - 6am Works some holidays, Works some nights, Works some weekends. Department: Juvenile Probation Location: 2515 S. Congress Ave. Austin, TX 78704 Physical Exam, Drug Test,
Alcohol Test, and Psychological Exam Required. Criminal, Driving, Education, and Employment Background Checks Required. Benefits Employment at Travis County comes with a full array of benefits. We offer comprehensive health insurance, a no-cost, on-site Health and Wellness clinic, longevity pay, paid vacations, sick time and personal holidays, not to mention an industry competitive salary structure and a friendly, stable work environment. FY2025 Travis County Benefit Guide
In this valuable you will find benefit summaries, eligibility requirements, costs, contact numbers and addresses as well as other general information on the benefits available to Travis County Employees and Retirees.
Credit Union Employees may join the Travis County Credit Union which offers low-interest loans, savings plans through payroll deduction, safe deposit boxes and other benefits.
Deferred Compensation Employees may enroll in a tax- free sheltered investment plan through payroll deduction.
Direct Deposit Employees may sign up for direct bank deposit.
Employee Assistance Program Travis County provides a confidential counseling and referral service free of charge to county employees and their family.
Employee Organizations Membership in the American Federation of State, County, and Municipal Employees Union is available through payroll deduction.
Employee Health & Wellness Clinic Employees may access the clinic for a variety of wellness program and health care services with no co-pay, no deductible and no co-insurance costs.
Holidays An average of eleven paid holidays are designated by the Travis County Commissioners Court at the beginning of each fiscal year.
Insurance Employees may select from four plans: an Exclusive Physician Organization (EPO), Choice Plus Preferred Physician Organization (PPO), Consumer Choice or a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). All four options include a Pharmacy Plan. Travis County's current policy is to pay 100% of the employee's health insurance premium for the Consumer Choice and HDHP. Employees will pay a premium for both the EPO and PPO. Other insurance benefits include $50,000 Basic Life and AD&D paid by the County.
The following benefits are employee paid:
Dental Vision Supplemental Life, AD&D Dependent Life Short Term Disability Long Term Disability Long Term Care
New employees are covered on the first day of the month following 28 calendar days of employment.
Longevity Longevity pay is paid for each year completed after three years of continuous service. Peace Officers in a law enforcement activity, whose job requires state peace officer certification, receive pay after one year of certification.
On the regular payday on or after the employee's fourth and subsequent adjusted service dates, he or she receives a single payment for the previous year.
Parking A limited number of assigned parking spaces are available to employees in the Courthouse Complex.
Personal Holidays Regular, full-time employees are eligible for up to three paid personal holidays each calendar year. Part-time employees shall be granted personal holidays on a prorated basis. New employees earn personal holidays for the calendar year in which he/she begins employment, based on the month in which employment begins:
January - March
3 personal holidays April - June
2 personal holidays
July - September
1 personal holiday October - December
None
New employees are eligible to take personal holidays after 90 days of employment. Retirement Travis County is a member of the Texas County & District Retirement System with mandatory participation by certain classes of employees. Seven percent (7%) of the gross salary is deducted each pay period. An employee is fully vested after eight years of service. Benefits are prorated for part-time employees.
Sick Leave Regular employees earn sick leave at a rate of eight hours per month with unlimited accrual during employment. Part-time employees earn sick leave on a pro-rated basis.
Parental Leave Each Full-time Paid Parental Leave Eligible (PPL) Employee is entitled to a total of 320 hours of Paid Parental Leave in a 12 month period. Paid Parental Leave for Part-time PPL Eligible Employees is prorated based on the number of hours that they are regularly scheduled to work.
Tuition Refund Certain classes of full-time employees may receive reimbursement for fees associated with pre-approved, job related course work completed satisfactorily.
Vacation Based on years of county service, regular, full-time employees earn vacation time at the following rates:
0 to 5 years
4.0 hours per pay period
6 to 10 years
4.5 hours per pay period
11 to 15 years
5.0 hours per pay period
16 to 20 years
5.5 hours per pay period
21 plus years
6.0 hours per pay period
Part-time employees earn vacation leave on a pro-rated basis. Workers' Compensation The county provides all employees workers' compensation coverage with benefits in accordance with state statute, if the employee sustains an injury out of, or in the course of work. 01
Do you have a Bachelor's degree in Criminal Justice, Social or Behavioral Sciences or a directly related field?
Yes No
02
Do you have one (1) year of experience in case management, a social service, community, corrections or juvenile agency that deals with offenders or disadvantaged persons?
Yes No
Required Question
Austin, TX Job Type:
Full Time Job Number:
25-10311 Department:
Juvenile Probation Opening Date:
10/29/2025 Closing Date:
11/9/2025 11:59 PM Central
Job Summary The Intake Unit is the "front door" to the juvenile justice system and has multiple functions. Intake operates 24 hours a day, seven days a week, year-round. The staff in Intake ensure the elements of probable cause exist before accepting a referred offense, conduct initial screenings, and collect pertinent social history information from youth and family. This information is used to determine if diversion is appropriate, provide referrals to community resources, and make the initial decision to release or detain a juvenile as per the Texas Family Code guidelines. Intake offers three diversion programs: - Neighborhood Conferencing Committee - Second Chance Program - Sole Sanction Program Distinguishing Characteristics This is the second in a series of five juvenile probation-related job classifications within the Court Services job family. This classification provides supervision to clients who are within various phases of the juvenile justice system. Duties performed are of a routine to moderately complex nature and type and may initially perform duties in training together with a higher-level staff member. This classification may require work in secure facilities. This classification may require a flexible work schedule in order to meet the needs of the department.
Duties and Responsibilities
Conducts investigations on the background of each case, which includes interviewing clients, their families and other significant contacts. Reviews documentation, such as police reports, court transcripts and criminal records and makes assessments regarding the nature of the individual's environmental, employment, financial or domestic difficulties as they apply to the case. Makes recommendations for sentencing and disposition of probationer and prepares probation plans. Supervises and monitors juveniles on probation through regular home, school and office visits and other needed contacts. Determines the needs of the client and family and develops supervision plans for clients. Assures client's understanding of obligations with respect to conditions of the court's order and monitors compliance with the terms and conditions of probation. Addresses violations of court orders by taking appropriate action. Coordinates case management with representatives of criminal justice and social service agencies. Provides individual and crisis intervention counseling, as required. Assists clients with various referrals, including, but not limited to, counseling, treatment and job referrals. Verifies attendance and completion of alcohol, drug, mental health counseling and any other court ordered programs. Prepares written assessments and recommendations to the court concerning alternative forms of sentencing, treatment, custody release, suspension of sentence, release into treatment facilities, out-of-custody probation supervision, and compliance and progress during probation. Develops client placement plans, including completing placement applications, purchasing clothing, obtaining medical and psychological reports and maintaining contact with clients in placement. Appears and testifiesin court, conducts urinalysis, requests and executes warrants, obtains consents and other required paperwork. Maintains client files and records consistent with laws and policies. Provides direct supervision of all clients' daily activities when working in secure facilities, including maintaining accountability of all clients and equipment and ensuring that the environment is safe, clean and secure; ensures that clients are aware of and understand their responsibilities and appropriate behavior. Implements corrective discipline plans and programs, as required; facilitates cognitive skill groups and relaxation training for clients; provides individual and crisis intervention counseling, as required; documents clients' behavior and enters into department computer information system; monitors security and fire alarm systems, including closed circuit monitors; maintains communication with facility posts; maintains communication with other staff to ensure continuity of care; physically restrains aggressive clients using approved protocols, as required; may assist in investigating incidents involving clients. Transports clients to other facilities, as required. Performs other job-related duties as assigned. Minimum Requirements Education and Experience:
Juvenile Probation Officer I - Bachelor's degree in Criminal Justice, Social or Behavioral Sciences or a directly related field AND one (1) year experience in social services, criminal justice or related field. Starting at $54,770.35
Juvenile Probation Officer II - Bachelor's degree in Criminal Justice, Social or Behavioral Sciences or a directly related field AND two (2) years experience in social services, criminal justice or related field. Starting at $56,687.32.
Licenses, Registrations, Certifications, or Special Requirements:
Must be at least 21 years of age.
Certification as a Juvenile Probation Officer and Juvenile Supervision Officer or eligible for certification by the Texas Juvenile Justice Department within six (6) months of date of hire,
including successful completion of Cardio-pulmonary Resuscitation (CPR) Certification, First Aid and
Handle with Care (state approved physical restraint technique).
Valid Texas Driver's License. Knowledge of:
Policies, practices, procedures and legal terminology related to court system. Federal, State, Local and County applicable laws, rules, regulations, guidelines and applicable juvenile justice system standards and procedures. Standard practices in area of assignment. Psychological concepts of good behavior, social adjustment and emotional stability. Standard counseling techniques. Safety and security techniques and standards. Physical restraint techniques to control aggressive behavior. Computer equipment to include word processing, spreadsheets, databases and a variety of software packages. May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information. Skill in:
Monitoring and responding to client behavior. Problem-solving and decision-making. Interviewing clients. Both verbal and written communication. Ability to:
Gather, analyze and evaluate facts to conduct investigations and report results clearly, accurately and impartially. Work efficiently both independently and as part of a team. Reason and make judgments and decisions. Work effectively and courteously under stressful circumstances. Deal effectively with mentally ill or emotionally distressed individuals undergoing acute episodes, who may also be hostile and aggressive. Manage time well, perform multiple tasks and organize diverse activities. Conduct investigations and report results clearly, accurately and impartially. Perform in a stressful environment while maintaining a professional manner. Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, representatives of the juvenile justice system and the general public. Work Environment & Other Information Physical requirements include the ability to lift/carry up to 50-100 pounds, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and basic office equipment. Subject to standing, sitting, walking, climbing stairs, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, and squatting to perform the essential functions. Subject to contact with communicable diseases, radiation, hazardous waste, human fecal matter and foul odors. Subject to client and customer contact for extended periods of time.
Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.
This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position. You must ensure your application accurately reflects your skills and abilities as they relate to the position. Only periods of employment and experience detailed in the "Work Experience" section of the application will be considered in determining which applicants move forward in the selection process, as well as determining pay level for candidate(s) recommended for hire. Work Hours: 10pm - 6am Works some holidays, Works some nights, Works some weekends. Department: Juvenile Probation Location: 2515 S. Congress Ave. Austin, TX 78704 Physical Exam, Drug Test,
Alcohol Test, and Psychological Exam Required. Criminal, Driving, Education, and Employment Background Checks Required. Benefits Employment at Travis County comes with a full array of benefits. We offer comprehensive health insurance, a no-cost, on-site Health and Wellness clinic, longevity pay, paid vacations, sick time and personal holidays, not to mention an industry competitive salary structure and a friendly, stable work environment. FY2025 Travis County Benefit Guide
In this valuable you will find benefit summaries, eligibility requirements, costs, contact numbers and addresses as well as other general information on the benefits available to Travis County Employees and Retirees.
Credit Union Employees may join the Travis County Credit Union which offers low-interest loans, savings plans through payroll deduction, safe deposit boxes and other benefits.
Deferred Compensation Employees may enroll in a tax- free sheltered investment plan through payroll deduction.
Direct Deposit Employees may sign up for direct bank deposit.
Employee Assistance Program Travis County provides a confidential counseling and referral service free of charge to county employees and their family.
Employee Organizations Membership in the American Federation of State, County, and Municipal Employees Union is available through payroll deduction.
Employee Health & Wellness Clinic Employees may access the clinic for a variety of wellness program and health care services with no co-pay, no deductible and no co-insurance costs.
Holidays An average of eleven paid holidays are designated by the Travis County Commissioners Court at the beginning of each fiscal year.
Insurance Employees may select from four plans: an Exclusive Physician Organization (EPO), Choice Plus Preferred Physician Organization (PPO), Consumer Choice or a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). All four options include a Pharmacy Plan. Travis County's current policy is to pay 100% of the employee's health insurance premium for the Consumer Choice and HDHP. Employees will pay a premium for both the EPO and PPO. Other insurance benefits include $50,000 Basic Life and AD&D paid by the County.
The following benefits are employee paid:
Dental Vision Supplemental Life, AD&D Dependent Life Short Term Disability Long Term Disability Long Term Care
New employees are covered on the first day of the month following 28 calendar days of employment.
Longevity Longevity pay is paid for each year completed after three years of continuous service. Peace Officers in a law enforcement activity, whose job requires state peace officer certification, receive pay after one year of certification.
On the regular payday on or after the employee's fourth and subsequent adjusted service dates, he or she receives a single payment for the previous year.
Parking A limited number of assigned parking spaces are available to employees in the Courthouse Complex.
Personal Holidays Regular, full-time employees are eligible for up to three paid personal holidays each calendar year. Part-time employees shall be granted personal holidays on a prorated basis. New employees earn personal holidays for the calendar year in which he/she begins employment, based on the month in which employment begins:
January - March
3 personal holidays April - June
2 personal holidays
July - September
1 personal holiday October - December
None
New employees are eligible to take personal holidays after 90 days of employment. Retirement Travis County is a member of the Texas County & District Retirement System with mandatory participation by certain classes of employees. Seven percent (7%) of the gross salary is deducted each pay period. An employee is fully vested after eight years of service. Benefits are prorated for part-time employees.
Sick Leave Regular employees earn sick leave at a rate of eight hours per month with unlimited accrual during employment. Part-time employees earn sick leave on a pro-rated basis.
Parental Leave Each Full-time Paid Parental Leave Eligible (PPL) Employee is entitled to a total of 320 hours of Paid Parental Leave in a 12 month period. Paid Parental Leave for Part-time PPL Eligible Employees is prorated based on the number of hours that they are regularly scheduled to work.
Tuition Refund Certain classes of full-time employees may receive reimbursement for fees associated with pre-approved, job related course work completed satisfactorily.
Vacation Based on years of county service, regular, full-time employees earn vacation time at the following rates:
0 to 5 years
4.0 hours per pay period
6 to 10 years
4.5 hours per pay period
11 to 15 years
5.0 hours per pay period
16 to 20 years
5.5 hours per pay period
21 plus years
6.0 hours per pay period
Part-time employees earn vacation leave on a pro-rated basis. Workers' Compensation The county provides all employees workers' compensation coverage with benefits in accordance with state statute, if the employee sustains an injury out of, or in the course of work. 01
Do you have a Bachelor's degree in Criminal Justice, Social or Behavioral Sciences or a directly related field?
Yes No
02
Do you have one (1) year of experience in case management, a social service, community, corrections or juvenile agency that deals with offenders or disadvantaged persons?
Yes No
Required Question