Energy Jobline ZR
EV Charging System Field Service Representative in Warren
Energy Jobline ZR, Warren, Michigan, United States, 48091
Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.
We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Job DescriptionJob Description
We're looking for a candidate with a strong electrical background to provide white-glove customer service to high-end clients installing EV charging and whole-home energy storage systems, ensuring that they get personal oversight of their installations and follow-up. We're looking for someone polished and professional, with excellent customer service skills and a strong electrician background, so you can answer any technical questions.
Must be located near and airport to be able to travel on short-notice, up to 50-75%.
Technical Diagnosis and Troubleshooting • Provide onsite troubleshooting and analysis of customer cases at residential homes involving the functionality, installation and commissioning of home charging and home energy distribution/storage systems • Provide resolution guidance during site visits to technical advisors, installers and/or customers • Support clear communication of technical issues, repair processes and system functionality • Use required and available tools to perform diagnosis and troubleshooting • Ensure high customer satisfaction during issue resolution
Communication/Training/Feedback • Coordinate on-site visit support with customer care support and operations • Work closely with customer care, technical advisors and warranty to support product returns • Provide reports and summaries to comply with required documentation and deliverables • Train other field service engineers as required • Support creation of technical training materials based on experience • Provide insights/feedback to improve products, processes and customer satisfaction
Requirements:
8+ years of experience, journeyman experience in the electrical space (high emotional intelligence)
Bachelor’s degree in Engineering or related technical field , open to HSD
Company DescriptionG-TECH is a WBENC-certified, women-owned recruitment and staffing firm with over 30 years of expertise in Engineering, IT, and Professional sectors. We partner with Fortune 100 corporations and mid-sized businesses, delivering top-tier talent that fuels innovation. Specializing in contingent staffing, direct placements, and project-based assignments, we craft customized workforce solutions that align with your unique business needs. At G-TECH, we bridge the gap between exceptional professionals and leading organizations, ensuring the right talent powers your success.Company DescriptionG-TECH is a WBENC-certified, women-owned recruitment and staffing firm with over 30 years of expertise in Engineering, IT, and Professional sectors. We partner with Fortune 100 corporations and mid-sized businesses, delivering top-tier talent that fuels innovation. Specializing in contingent staffing, direct placements, and project-based assignments, we craft customized workforce solutions that align with your unique business needs. At G-TECH, we bridge the gap between exceptional professionals and leading organizations, ensuring the right talent powers your success.
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Job DescriptionJob Description
We're looking for a candidate with a strong electrical background to provide white-glove customer service to high-end clients installing EV charging and whole-home energy storage systems, ensuring that they get personal oversight of their installations and follow-up. We're looking for someone polished and professional, with excellent customer service skills and a strong electrician background, so you can answer any technical questions.
Must be located near and airport to be able to travel on short-notice, up to 50-75%.
Technical Diagnosis and Troubleshooting • Provide onsite troubleshooting and analysis of customer cases at residential homes involving the functionality, installation and commissioning of home charging and home energy distribution/storage systems • Provide resolution guidance during site visits to technical advisors, installers and/or customers • Support clear communication of technical issues, repair processes and system functionality • Use required and available tools to perform diagnosis and troubleshooting • Ensure high customer satisfaction during issue resolution
Communication/Training/Feedback • Coordinate on-site visit support with customer care support and operations • Work closely with customer care, technical advisors and warranty to support product returns • Provide reports and summaries to comply with required documentation and deliverables • Train other field service engineers as required • Support creation of technical training materials based on experience • Provide insights/feedback to improve products, processes and customer satisfaction
Requirements:
8+ years of experience, journeyman experience in the electrical space (high emotional intelligence)
Bachelor’s degree in Engineering or related technical field , open to HSD
Company DescriptionG-TECH is a WBENC-certified, women-owned recruitment and staffing firm with over 30 years of expertise in Engineering, IT, and Professional sectors. We partner with Fortune 100 corporations and mid-sized businesses, delivering top-tier talent that fuels innovation. Specializing in contingent staffing, direct placements, and project-based assignments, we craft customized workforce solutions that align with your unique business needs. At G-TECH, we bridge the gap between exceptional professionals and leading organizations, ensuring the right talent powers your success.Company DescriptionG-TECH is a WBENC-certified, women-owned recruitment and staffing firm with over 30 years of expertise in Engineering, IT, and Professional sectors. We partner with Fortune 100 corporations and mid-sized businesses, delivering top-tier talent that fuels innovation. Specializing in contingent staffing, direct placements, and project-based assignments, we craft customized workforce solutions that align with your unique business needs. At G-TECH, we bridge the gap between exceptional professionals and leading organizations, ensuring the right talent powers your success.
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.