Tier II Network Technician with Security Clearance

Tier II Network Technician: To support the customer’s computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling. The Tier II Technician roles/responsibilities are as follows: • The Tier II network field technician will support the installation and maintenance of the client LAN/WAN devices. • Respond to and resolve incidents, demonstrate troubleshooting skills and communicate with the team. • Complete assigned tasks within Service Level Objectives/Agreements (SLOs/SLAs). • Draft and implement standard network change requests. • Provide support to Tier III network engineers for incident management and projects (site surveys, TEMS, coordinate and install new equipment). • Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory. • Coordinate network operations, maintenance, repairs, or upgrades. (Knowledge of CISCO/Juniper RMA process). • Layer 1 network experience (CAT5/6, SM/MM Fiber, Serial cables, SFP). • Layer 2 network experience (ability to configure/troubleshoot switches/routers, MAC addresses, VLANs, port security, applying thin and thick configs. • Layer 3 network experience (subnetting, familiar with protocols such as OSPF, BGP, HSRP, MPLS, LSP, GRE) • Configure and troubleshoot layer 2 switching (VLAN’s, Port Security, Thin Configs). • Perform IOS upgrades for Cisco, Juniper, Brocade and Foundry OS. • Experience with Visio. • Familiar with ServiceNow and Confluence. • May have up to 10% COMSEC responsibilities based on site and team needs.