ServiceNow Developer with Security Clearance

Totally Joined For Achieving Collaborative Techniques (TJFACT) is a minority owned, CVE verified Service Disabled Veteran Owned Small Business (SDVOSB) performance driven professional services government contracting company that provides a broad spectrum of services and solutions to the U.S government agencies and organizations. TJFACT is seeking a ServiceNow Developer to support our DOS DT (Diplomatic Technology) IT team in Baghdad, Iraq. The ServiceNow Developer position requires the candidate to take the lead in identifying, refining, organizing, documenting, and implementing business processes for the Department of State. This individual will work in direct collaboration with the customer and other subject matter experts to develop and/or re-engineer processes. Provides application support for the configuration, customization, and administration of the ServiceNow ITSM Product Suite • Provides application support for the configuration of platform capabilities to include Knowledge Management, Service Request Management, and Service Portal • Deploys core functionality in an out-of-the-box ServiceNow system. • Generates workflows and integrations with latest ServiceNow technologies. • Work as part of an agile scrum team, supporting story point estimation, managing stories through their lifecycle, and actively participating in agile ceremonies. • Manage multiple tasks by prioritizing based on client need and ensure quality standards and work performance. • Quickly adapt to customers’ dynamic environment and adapt their processes and foster innovative ideas. • Design, prototype, implement, test, and deploy business rules, technical solutions such as client scripts, UI pages/actions/policies, scheduled jobs, import sets and transform maps, ACLs and notifications. • Evaluate ServiceNow platform performance, isolate and debug software problems and make recommendations for problem resolution. • Provide subject matter knowledge to the ServiceNow application and ability to implement modules and other third-party integrations and applications used within the environment to ServiceNow for HRSD • Transform business needs from the customer to tangible items within ServiceNow, from using modules available to the platform or creating new modules and direct and help complete detailed documentation for workflows and services implemented within ServiceNow. • REQUIRED QUALIFICATIONS: • Bachelor's degree from an accredited college/university or a minimum eight years of equivalent work experience. • ServiceNow Certified Application Developer certification required. • Minimum three years of recent experience as an analyst or developer with three plus years of hands-on experience developing and maintaining multiple ServiceNow instances. • Experience configuring and administering ServiceNow. • Hands-on experience in ServiceNow Catalog/Service Portal modules. • Ability to customize workflows, Business Rules and UI Scripts using JavaScript to create custom applications and configurations on the ServiceNow platform. • Demonstrated strength in problem-solving, process improvement, and change management. • Passion for providing excellent customer service to all internal customers. • Active security clearance. PREFERRED QUALIFICATIONS: • ITIL Intermediate certification • Prior experience in a consulting environment, preferably within the public sector • ServiceNow Certified Administrator certification • ServiceNow Certified Implementer certification in ITSM • ServiceNow IT Business Management/Project and Portfolio Management experience Previous overseas work experience, highly preferred. Medical, Vision and Dental Insurance • Paid holidays • Short Term and Long-Term Disability • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.