Energy Jobline ZR
Senior Operations Analyst – WHOOP
Job Description
At WHOOP, we are on a mission to unlock human performance and healthspan. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives.
*This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.*
Responsibilities
Support operations leadership in developing a long-term strategy for our distribution channels, focusing on third‑party logistics and carrier management.
Manage and monitor end-to-end order flow across sales channels, including processing and tracking retailer purchase orders, ensuring accurate processing between WHOOP systems, 3PLs, and retail partners.
Analyze operational performance to identify process improvement opportunities within order management, fulfillment, and retail partner communication workflows.
Collaborate with 3PLs and internal teams to ensure smooth handling of returns, order adjustments, and inventory reconciliation.
Support financial reconciliation of operational costs with the goal of improving gross margins without compromising member experience.
Partner with Business Systems and cross‑functional teams to enhance order management tools, data accuracy, and system integrations.
Qualifications
3+ years of experience in Operations, Supply Chain, or Logistics in a multi‑channel consumer goods environment.
Strong analytical and problem‑solving skills; ability to interpret data and connect it to process improvements.
Strong Microsoft Excel skills – a must.
Detail‑oriented and organized, with the ability to manage multiple priorities and deadlines in a fast‑paced environment.
Bachelor’s degree or higher in Supply Chain Management, Operations, Business Administration, or a related field.
Compensation & Benefits The U.S. base salary range for this full‑time position is $130,000 – $160,000. Salary ranges are determined by role, level, and location. In addition to the base salary, the successful candidate will receive a generous equity package and benefits. Total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Equal Opportunity Employer WHOOP is an Equal Opportunity Employer and participates in E‑Verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
If you are interested in applying for this job, please press the Apply Button and follow the application process.
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At WHOOP, we are on a mission to unlock human performance and healthspan. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives.
*This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.*
Responsibilities
Support operations leadership in developing a long-term strategy for our distribution channels, focusing on third‑party logistics and carrier management.
Manage and monitor end-to-end order flow across sales channels, including processing and tracking retailer purchase orders, ensuring accurate processing between WHOOP systems, 3PLs, and retail partners.
Analyze operational performance to identify process improvement opportunities within order management, fulfillment, and retail partner communication workflows.
Collaborate with 3PLs and internal teams to ensure smooth handling of returns, order adjustments, and inventory reconciliation.
Support financial reconciliation of operational costs with the goal of improving gross margins without compromising member experience.
Partner with Business Systems and cross‑functional teams to enhance order management tools, data accuracy, and system integrations.
Qualifications
3+ years of experience in Operations, Supply Chain, or Logistics in a multi‑channel consumer goods environment.
Strong analytical and problem‑solving skills; ability to interpret data and connect it to process improvements.
Strong Microsoft Excel skills – a must.
Detail‑oriented and organized, with the ability to manage multiple priorities and deadlines in a fast‑paced environment.
Bachelor’s degree or higher in Supply Chain Management, Operations, Business Administration, or a related field.
Compensation & Benefits The U.S. base salary range for this full‑time position is $130,000 – $160,000. Salary ranges are determined by role, level, and location. In addition to the base salary, the successful candidate will receive a generous equity package and benefits. Total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Equal Opportunity Employer WHOOP is an Equal Opportunity Employer and participates in E‑Verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
If you are interested in applying for this job, please press the Apply Button and follow the application process.
#J-18808-Ljbffr