The Bay Club
About Troon
Troon is the world’s largest third‑party manager of golf, hospitality, and club operations, operating in over 45 U.S. states and 25 countries. We are committed to creating extraordinary guest and member experiences while fostering the ongoing success of our associates.
Position Overview The Human Resource Generalist is a dynamic and detail‑oriented role that provides HR support and guidance to property managers, executives, and leadership teams. This role requires expertise across multiple HR functional areas, including employee relations, compliance, performance management, HRIS, and training. Reporting to the Director, Human Resources, the Human Resources Generalist acts as a true partner, ensuring that HR policies, practices, and programs align with organizational goals.
Key Responsibilities
Understand and manage various HR processes supporting and guiding managers and associates through proactive engagement.
Partner and collaborate with other functional areas in HR to include Total Rewards, Talent Acquisition and Learning & Development.
Serve as the key resource for the HR Service Desk, including management of the HR email box and supporting processes.
Have knowledge and understanding of employee relations, recruitment & onboarding, compliance/policies, performance management, HRIS/reporting, with the ability to:
Serve as a trusted point of contact for employee inquiries, concerns, and conflict resolutions, including investigating and resolving associate issues and management concerns via calls, email, hotline, and ethics systems.
Coach managers to enhance leadership skills and navigate associate interactions and business situations, including supporting the performance management process.
Ensure HR practices comply with federal, state and local laws while educating and implementing HR policies, procedures, and programs.
Maintain accurate associate records in HR systems, including the ability to run and analyze reports.
Lead and support HR-related aspects of new property transitions.
Conduct periodic site visits, audits, webinars, and compliance training.
Travel as required (up to 20–25%) for site visits, training, and audits.
Qualifications
Bachelor’s degree and 2-4 years of HR-related experience, including strong employee relations experience, or an equivalent combination of education and experience.
Strong knowledge of federal and multi-state employment laws and HR best practices.
Experience with HRIS systems (UKG preferred) and payroll functions.
Excellent communication, interpersonal and organizational skills with a proven ability to build relationships and influence positively.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
Flexibility to address weekend or after-hours emails and calls as needed.
Preferred Qualifications
Bilingual in English/Spanish is preferred.
PHR/SPHR or SHRM-SCP/CP certification.
Facilitation experience with training sessions, webinars, and onboarding processes.
Additional Details This job description is not exhaustive and may include additional duties as required.
Compensation & Benefits
$75,000-80,000 (dependent on experience)
Group health, dental, and vision insurance plans
Paid time off (PTO)
401k Savings Plan
Optional Flexible Spending and Health Savings Accounts
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Position Overview The Human Resource Generalist is a dynamic and detail‑oriented role that provides HR support and guidance to property managers, executives, and leadership teams. This role requires expertise across multiple HR functional areas, including employee relations, compliance, performance management, HRIS, and training. Reporting to the Director, Human Resources, the Human Resources Generalist acts as a true partner, ensuring that HR policies, practices, and programs align with organizational goals.
Key Responsibilities
Understand and manage various HR processes supporting and guiding managers and associates through proactive engagement.
Partner and collaborate with other functional areas in HR to include Total Rewards, Talent Acquisition and Learning & Development.
Serve as the key resource for the HR Service Desk, including management of the HR email box and supporting processes.
Have knowledge and understanding of employee relations, recruitment & onboarding, compliance/policies, performance management, HRIS/reporting, with the ability to:
Serve as a trusted point of contact for employee inquiries, concerns, and conflict resolutions, including investigating and resolving associate issues and management concerns via calls, email, hotline, and ethics systems.
Coach managers to enhance leadership skills and navigate associate interactions and business situations, including supporting the performance management process.
Ensure HR practices comply with federal, state and local laws while educating and implementing HR policies, procedures, and programs.
Maintain accurate associate records in HR systems, including the ability to run and analyze reports.
Lead and support HR-related aspects of new property transitions.
Conduct periodic site visits, audits, webinars, and compliance training.
Travel as required (up to 20–25%) for site visits, training, and audits.
Qualifications
Bachelor’s degree and 2-4 years of HR-related experience, including strong employee relations experience, or an equivalent combination of education and experience.
Strong knowledge of federal and multi-state employment laws and HR best practices.
Experience with HRIS systems (UKG preferred) and payroll functions.
Excellent communication, interpersonal and organizational skills with a proven ability to build relationships and influence positively.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
Flexibility to address weekend or after-hours emails and calls as needed.
Preferred Qualifications
Bilingual in English/Spanish is preferred.
PHR/SPHR or SHRM-SCP/CP certification.
Facilitation experience with training sessions, webinars, and onboarding processes.
Additional Details This job description is not exhaustive and may include additional duties as required.
Compensation & Benefits
$75,000-80,000 (dependent on experience)
Group health, dental, and vision insurance plans
Paid time off (PTO)
401k Savings Plan
Optional Flexible Spending and Health Savings Accounts
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr