Staples
The
Program Specialist Print Operations
is responsible for facilitating inter-departmental planning and content aggregation to support the operational readiness of new Print & Ship Services initiatives. Key Responsibilities and Deliverables: Attend and actively participate in program planning meetings with business owners to identify process gaps, influence and document process/ execution details to build detailed procedures and communications Collaborate with store teams, both virtually and in-person, to document procedures and gather qualitative feedback. Create detailed procedure documentation to identify potential gaps in program execution and inform decisions on how to simplify/optimize Maintain project pipeline schedule to provide accurate visibility into field launches for purposes of workload and communication planning Maintain active pilot tracking documentation, including relevant store attribute characteristics. Develop reporting related to tracking execution and compliance for new programs and existing company initiatives Primary point of contact to vet services systems and program enhancements prior to deployment Actively identify opportunities to simplify existing procedures and/or programs by effectively blending qualitative associate feedback and quantitative analytics Partner with cross-functional teams on the development and refinement of new program pilots, i.e.: selling & engagement, marketing, learning & development Partner with internal issue and escalation teams to identify and document trends to inform steps to refine programs currently live in stores Serve as point of contact for business partners to validate operational details and assist with the written content for weekly communications Assist in the functions of Senior Manager Print Operations, as necessary Essential skills and qualifications: Bachelors degree and/or related work experience Understanding of Staples US Retail Operations Knowledge of MS Office tools, including Word, PowerPoint, and Excel Knowledge of Staples systems, including Solution Builder, FlightDeck, Medallia, AS400 (preferred) Strong project management skills Excellent communication skills both written and verbal. Ability to communicate at all levels within the organization both in the field and home office Detail-oriented and able to develop work plans while managing multiple priorities in a deadline-driven environment Get great perks. Generous amount of paid time off and bonus opportunities Flexible work arrangements, including hybrid 401(k) plan with a company match, full benefits plan and options, and associate resource groups Associate store discount Corporate office includes a caf (i.e., coffee, cappuccinos, teas), 24/7 fitness center, convenience store, on-site dry cleaning, Chef Louies Cafeteria, and more The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. #LI-KA1 The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock whats possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.
Want to learn more about Staples Stores? Visit for information and to learn about our career opportunities. Click here to learn more about the employee benefits, programs and perks offered at Staples! Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Staples is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 1-888-490-4747 for more information.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Program Specialist Print Operations
is responsible for facilitating inter-departmental planning and content aggregation to support the operational readiness of new Print & Ship Services initiatives. Key Responsibilities and Deliverables: Attend and actively participate in program planning meetings with business owners to identify process gaps, influence and document process/ execution details to build detailed procedures and communications Collaborate with store teams, both virtually and in-person, to document procedures and gather qualitative feedback. Create detailed procedure documentation to identify potential gaps in program execution and inform decisions on how to simplify/optimize Maintain project pipeline schedule to provide accurate visibility into field launches for purposes of workload and communication planning Maintain active pilot tracking documentation, including relevant store attribute characteristics. Develop reporting related to tracking execution and compliance for new programs and existing company initiatives Primary point of contact to vet services systems and program enhancements prior to deployment Actively identify opportunities to simplify existing procedures and/or programs by effectively blending qualitative associate feedback and quantitative analytics Partner with cross-functional teams on the development and refinement of new program pilots, i.e.: selling & engagement, marketing, learning & development Partner with internal issue and escalation teams to identify and document trends to inform steps to refine programs currently live in stores Serve as point of contact for business partners to validate operational details and assist with the written content for weekly communications Assist in the functions of Senior Manager Print Operations, as necessary Essential skills and qualifications: Bachelors degree and/or related work experience Understanding of Staples US Retail Operations Knowledge of MS Office tools, including Word, PowerPoint, and Excel Knowledge of Staples systems, including Solution Builder, FlightDeck, Medallia, AS400 (preferred) Strong project management skills Excellent communication skills both written and verbal. Ability to communicate at all levels within the organization both in the field and home office Detail-oriented and able to develop work plans while managing multiple priorities in a deadline-driven environment Get great perks. Generous amount of paid time off and bonus opportunities Flexible work arrangements, including hybrid 401(k) plan with a company match, full benefits plan and options, and associate resource groups Associate store discount Corporate office includes a caf (i.e., coffee, cappuccinos, teas), 24/7 fitness center, convenience store, on-site dry cleaning, Chef Louies Cafeteria, and more The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. #LI-KA1 The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock whats possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.
Want to learn more about Staples Stores? Visit for information and to learn about our career opportunities. Click here to learn more about the employee benefits, programs and perks offered at Staples! Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Staples is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 1-888-490-4747 for more information.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.