KeenBee Talent Solutions
Technical Writer Business Process Manager with Security Clearance
KeenBee Talent Solutions, Albuquerque, New Mexico, United States
Job Summary Our client is seeking a highly skilled Level 3 Technical Writer Business Process Manager to support Department of Defense (DoD) programs with expert-level technical documentation and business process development. This role plays a critical role in capturing, standardizing, and managing technical, operational, and procedural content across classified and unclassified environments. The ideal candidate brings deep experience in DoD documentation standards, understands system lifecycle support, and can transform complex processes into clear, actionable content for military, civilian, and contractor audiences. Skills / Experience Technical Writer/Business Process Manager L3 Skills and Experience that are required: -Minimum of 4 years’ experience supporting SAP and/or SCI environments within the past 5 years
-Expert-level proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Project)
-Skilled in workflow management, communications, and business process optimization
-Strong background in Department of Defense (DoD) program management support
-Partners closely with subject matter experts (SMEs) to verify technical details and align deliverables with project objectives
-Contributes to the development of documentation standards and process improvements to enhance quality and efficiency
-Designs, implements, and manages Program Management Office (PMO) business processes and workflows, including document coordination, task tracking, and internal communications
-Analyzes program performance data through regular reporting (daily, weekly, monthly) to identify trends and resolve project scope issues
-Coordinates meetings, manages administrative resources, and facilitates communication with internal teams and external partners
-Communicates with clarity and precision, both verbally and in writing, across technical and non-technical audiences Education / Certifications Required Technical Writer/Business Process Manager L3 Education/Certifications: -Master’s degree in business or business management from an accredited school (AACSB, ACBSP, or IACBE), or engineering from an Accreditation Board for Engineering and Technology (ABET) accredited program
-10 years of relevant work experience may be considered in lieu of education
Benefits Medical, dental, vision, disability, and life insurance
Flexible Spending Accounts
Tuition reimbursement
Paid federal holidays