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TEKsystems c/o Allegis Group

PC Technician with Security Clearance

TEKsystems c/o Allegis Group, Vicksburg, Mississippi, United States

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TEKsystems is seeking a PC Technician to support a government program on site in Vicksburg, MS. This position requires an active Secret clearance, 3+ years of experience in desktop support, and one of the following certifications - CompTIA A+, CompTIA Security+, or CompTIA Network+. Responsibilities: - Provide second-tier support to end-users for PC, server, mainframe applications and hardware. - Support responsibilities include software installation, and configurations. - Performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages. - Install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. - Troubleshoots printer, computer, and peripheral incidents, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software. - May simulate or recreate user problems to resolve operating difficulties. - Recommend systems modifications to reduce user problems. Requirements: - Active Secret clearance - CompTIA A+, or CompTIA Network+, or CompTIA Security+ - 3+ years of desktop support experience - Experience supporting Windows 7, Windows 10, and Microsoft Office products - Experience with Remedy or similar ticketing system.