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Ascendancy Group Ltd, The

Client Services & Operations Support Reps

Ascendancy Group Ltd, The, Virginia Beach, Virginia, United States

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Gear Issue Customer Service Representative The Ascendancy Group’s Mission To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based solutions. As a TAG Gear Issue Customer Service Representative, you will be responsible for warehouse management tasks such as receiving, stowage, and receipt processing. *This position is contingent upon contract award. Must possess a SECRET security clearance. Maintain inventory control, sustainment replenishment and issue of NSW personal and operational gear. Breakout operational consumables and process general service requests. Issue initial load-out and sustainment of personal and operational gear. Validate all received material quantities, stock/part numbers, unit of issue, and inspect all items to ensure acceptance in accordance with policy. Process, manage, and transport (via forklift) incoming material, stowage, inventory, and daily reconciliation of material issued in SWALIS/DPAS and R-Supply. Conduct research of incoming material, process and manage return and disposal of gear. Assemble deployment training-specific gear issue load-out per listings specific to geographical regions and expertise. Must have a license to operate a forklift. Minimum five years’ warehousing and inventory management experience within the Department of Defense (DoD). Proficiency in Microsoft Office applications to include Word, Outlook, Excel, and PowerPoint. Be able to communicate clearly and effectively with others, both verbally and in writing. Be able to enter data into multiple databases accurately. One hundred percent of our government-focused teammates are former members of the Department of Defense or the Intelligence Community who still believe in supporting our nation.