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ComputerPeople Staffing

IT QA Manager (Manufacturing)

ComputerPeople Staffing, Remote, Oregon, United States

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IT QA Manager - Manufacturing | Remote

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.

Remote IT Quality Assurance Manager opportunity with regulated manufacturing company. Lead offshore QA teams, drive test automation strategy, and ensure computer system validation (CSV) compliance. Great opportunity to join an innovative organization improving quality of life for millions of people around the world!

Our client offers a competitive benefits package including generous bonus and PTO.

About The IT QA Manager Role

We are seeking an experienced *IT QA Manager* to lead quality assurance strategy and transform automated testing capabilities as our client migrates to a new ERP platform. This *Quality Assurance Manager* position offers the opportunity to build a comprehensive QA roadmap and establish best practices across the IT organization in a fully *remote work* environment.

As *Software Quality Assurance Manager*, you'll implement risk-based testing methodologies across software systems, including validated systems ensuring compliance with regulations including 21 CFR Part 820 and computer system validation (CSV) requirements. This role is ideal for a strategic leader ready to modernize IT QA operations while maintaining rigorous compliance standards across the manufacturing systems landscape.

Responsibilities:

* Lead and manage offshore QA testing team (India-based managed services vendor with dedicated resources) * Develop comprehensive test strategies and QA roadmap to support ERP implementation and digital transformation * Oversee manual testing operations while driving transition to automated testing frameworks * Manage vendor relationships and staff augmentation for project-based testing needs * Ensure compliance with *21 CFR Part 820*, *GxP*, and *computer system validation (CSV)* requirements throughout SDLC * Lead planning, development, and execution of test strategies for IT systems supporting manufacturing operations * Review and approve validation documentation including IQ/OQ/PQ protocols, test scripts, traceability matrices, and summary reports * Collaborate with Enterprise Quality team on validated systems testing and compliance * Review, update, and overhaul existing QA policies, procedures, and templates * Implement governance framework to ensure teams follow established testing protocols * Re-educate IT organization on QA best practices and establish value proposition for quality assurance * Continuously improve IT QA processes, tools, and methodologies to enhance efficiency * Lead adoption of *Tricentis* suite (Tosca, qTest, NeoLoad) once implemented (~18 months away) * Design and develop test automation frameworks to reduce manual testing burden * Provide regular status updates, QA metrics, and test coverage reports to stakeholders * Partner with project managers, developers, and business stakeholders to identify testing needs and scope * Collaborate with site quality teams and enterprise quality on compliance requirements * Provide training to team members and stakeholders on validation and testing best practices

Must-Have Requirements

* *Bachelor's degree* * *7+ years of experience* in IT Quality Assurance * *3+ years in a QA leadership or management role* overseeing testing teams * Deep understanding of *software development lifecycle (SDLC)* and testing methodologies * Proven ability to develop *test strategies, roadmaps*, and implement QA programs * Experience with automated testing tools, performance testing platforms, and test management systems * Strong knowledge of test planning, test case development, defect management, and testing governance * Large enterprise or global company experience * Excellent *communication, documentation, and organizational skills* * Ability to influence and educate cross-functional teams on QA best practices * *Strategic thinking* with change management capabilities

Preferred Qualifications (Nice-to-Have)

* Experience *managing offshore teams* or managed services testing vendors * *Regulated environment experience (ISO, FDA, SOX, HIPAA, etc.)* * Specific knowledge of *21 CFR Part 820 *helpful * Experience with *Computer System Validation (CSV)* and IQ/OQ/PQ testing protocols * *Computer Software Assurance (CSA)* experience or CSA framework implementation * Experience with *Tricentis tools* (Tosca, NeoLoad, qTest) * Familiarity with *ERP systems* (SAP, Oracle), *MES*, or manufacturing-related enterprise systems

Job Type: Full-time

Pay: $140,000.00 - $150,000.00 per year

Benefits: * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * Health savings account * Life insurance * Paid time off * Vision insurance

Application Question(s): * What state do you reside in? * Do you have IT QA Management experience in a Manufacturing or Regulated environment (ISO, FDA, SOX, HIPAA, etc.)? * Do you have experience with automated testing tools, performance testing platforms, and test management systems?

Work Location: Remote Remote working/work at home options are available for this role.