Sam's Club
Overview
Base pay range: $20.00/hr - $28.00/hr Position Summary... What you'll do... Responsibilities
Assist management with the supervision of associates in the assigned area by assigning duties, communicating goals and feedback, training on processes and procedures, and providing direction on member service approaches to resolve complaints per company guidelines. Ensure compliance with company policies and procedures, support the Open Door Policy, and participate in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates. Communicate and support membership by providing information on membership types, programs, and benefits; process memberships, upgrades, and credit accounts; encourage renewals; participate in sales and marketing events; maintain marketing recaps and required documentation; strive to meet membership goals; promote Sam\'s Club products and services. Provide and ensure member service by acknowledging members, identifying needs, assisting with purchasing decisions and merchandise location, guiding use of self-service technology, assisting with transactions at registers or self-checkout, and ensuring club pickup orders are filled. Oversee the assigned area by handling claims and returns, zoning, organizing merchandise, identifying shrink and damages, maintaining carts/flatbeds, assisting members with transporting items, and maintaining cart retrieval equipment and parking lot cleanliness. Complete accounting records and documentation by following procedures, providing funds for register operation, creating and interpreting financial reports, assisting with investigations, and preparing deposits and cash transfers while maintaining confidentiality and accuracy of information. Develop, communicate, and implement processes to meet business needs by collaborating with managers, co-workers, customers, and partners; analyze information, monitor progress, and address improvement opportunities. Demonstrate and support compliance with company policies, procedures, and ethics by explaining and applying them in business processes; use the Open Door Policy; assist management with addressing issues and problems. Lead and participate in teams by coordinating work, assessing customer needs and priorities, providing guidance and feedback, and modeling adaptability to change. Benefits and compensation
At Sam\'s Club, we offer competitive pay as well as performance-based bonus awards and other benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage Financial benefits include 401(k), stock purchase and company-paid life insurance Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO for vacation, sick leave, holidays, or other purposes. Amount depends on job classification and length of employment; meets or exceeds paid sick leave laws where applicable. For information about PTO, see https://one.walmart.com/notices. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam\'s Club facilities. Programs range from high school completion to bachelor\'s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are paid for by Walmart. Eligibility requirements apply; benefits are subject to change and may depend on job classification and length of employment. See One.Walmart for information about benefits and eligibility: https://bit.ly/3iOOb1J. The hourly wage range for this position is $20.00 to $28.00. The actual hourly rate will equal or exceed the minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid from $0.35 to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if criteria are met. Minimum Qualifications
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. 6 months retail experience including operating front-end equipment (e.g., cash register) AND 6 months customer service experience Must be 18 years of age or older Preferred Qualifications
Leading a front-end team; supervising experience including hiring, evaluating, mentoring, developing, and managing the workload of others. Location and type
Primary Location: 305 Airport Rd, Ames, IA 50010-8205, United States Employment type: Part-time Job function: Information Technology Industries: Retail Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Seniority level
Mid-Senior level Referrals increase your chances of interviewing at Sam\'s Club. Get notified about new Team Lead jobs in Ames, IA. Additional job postings and insights may be visible in the description. This content is provided for context and may be outdated.
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Base pay range: $20.00/hr - $28.00/hr Position Summary... What you'll do... Responsibilities
Assist management with the supervision of associates in the assigned area by assigning duties, communicating goals and feedback, training on processes and procedures, and providing direction on member service approaches to resolve complaints per company guidelines. Ensure compliance with company policies and procedures, support the Open Door Policy, and participate in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates. Communicate and support membership by providing information on membership types, programs, and benefits; process memberships, upgrades, and credit accounts; encourage renewals; participate in sales and marketing events; maintain marketing recaps and required documentation; strive to meet membership goals; promote Sam\'s Club products and services. Provide and ensure member service by acknowledging members, identifying needs, assisting with purchasing decisions and merchandise location, guiding use of self-service technology, assisting with transactions at registers or self-checkout, and ensuring club pickup orders are filled. Oversee the assigned area by handling claims and returns, zoning, organizing merchandise, identifying shrink and damages, maintaining carts/flatbeds, assisting members with transporting items, and maintaining cart retrieval equipment and parking lot cleanliness. Complete accounting records and documentation by following procedures, providing funds for register operation, creating and interpreting financial reports, assisting with investigations, and preparing deposits and cash transfers while maintaining confidentiality and accuracy of information. Develop, communicate, and implement processes to meet business needs by collaborating with managers, co-workers, customers, and partners; analyze information, monitor progress, and address improvement opportunities. Demonstrate and support compliance with company policies, procedures, and ethics by explaining and applying them in business processes; use the Open Door Policy; assist management with addressing issues and problems. Lead and participate in teams by coordinating work, assessing customer needs and priorities, providing guidance and feedback, and modeling adaptability to change. Benefits and compensation
At Sam\'s Club, we offer competitive pay as well as performance-based bonus awards and other benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage Financial benefits include 401(k), stock purchase and company-paid life insurance Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO for vacation, sick leave, holidays, or other purposes. Amount depends on job classification and length of employment; meets or exceeds paid sick leave laws where applicable. For information about PTO, see https://one.walmart.com/notices. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam\'s Club facilities. Programs range from high school completion to bachelor\'s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are paid for by Walmart. Eligibility requirements apply; benefits are subject to change and may depend on job classification and length of employment. See One.Walmart for information about benefits and eligibility: https://bit.ly/3iOOb1J. The hourly wage range for this position is $20.00 to $28.00. The actual hourly rate will equal or exceed the minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid from $0.35 to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if criteria are met. Minimum Qualifications
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. 6 months retail experience including operating front-end equipment (e.g., cash register) AND 6 months customer service experience Must be 18 years of age or older Preferred Qualifications
Leading a front-end team; supervising experience including hiring, evaluating, mentoring, developing, and managing the workload of others. Location and type
Primary Location: 305 Airport Rd, Ames, IA 50010-8205, United States Employment type: Part-time Job function: Information Technology Industries: Retail Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Seniority level
Mid-Senior level Referrals increase your chances of interviewing at Sam\'s Club. Get notified about new Team Lead jobs in Ames, IA. Additional job postings and insights may be visible in the description. This content is provided for context and may be outdated.
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