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Auto Services Unlimited

Finance and Insurance Manager - North Coast Mitsubishi West Cleveland

Auto Services Unlimited, Cleveland, Ohio, us, 44101

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Finance and Insurance Manager – North Coast Mitsubishi – West Cleveland Join to apply for the Finance and Insurance Manager – North Coast Mitsubishi – West Cleveland role at Auto Services Unlimited.

FINANCE & INSURANCE (F&I) Manager: The F&I Manager sells financing and insurance programs to used and new car buyers and works with lenders to give fair interest rates and programs to buyers. F&I Managers uphold the highest ethical standards, maintain the profitability of their department while controlling expenses, and focus on customer satisfaction. Specifically, in this role you will:

Oversee dealership customer loan origination and approval process.

Establish and maintain strong relations with our lenders.

Maintain accurate monthly, quarterly, and year‑end reports.

Determine the customer’s need for financing and explore payment options.

Establish a positive relationship with customers as products and services are presented.

Present warranties, credit insurance, GAP insurance and other beneficial products offered by the dealership.

Secure and finalize transactions in a legal and ethical manner while maintaining a high level of productivity.

Meet monthly forecast for finance and insurance income, penetration levels and customer satisfaction.

Accurately prepare all federal, state, and dealer paperwork related to the transaction and submit it to the dealership’s Accounting Department in a timely manner.

Enhance customer satisfaction during the entire purchase experience.

Supervise the financial services associates to ensure individual and department goals are met.

Demonstrate behavior consistent with our company values in all interactions with customers, co‑workers, and vendors.

What We Offer

Guaranteed salary plus monthly bonuses

Mentorship & one‑on‑one training

Comprehensive benefits program, including health care options (medical, dental, vision), Short‑Term Disability, Company‑Paid Life Insurance, and a 401(k) savings and retirement plan with company match

Opportunities for career growth and advancement tailored to individual performance, experience, and interests

Our Expectations

Prior experience in an automotive dealership as an F&I manager

Proficient at operating a personal computer including Microsoft Office – e‑mail, Excel, and Word

Ability to work independently and be self‑motivated

High‑energy personality with a great attitude

Strong attention to detail

Outstanding communication skills in both verbal and written form

Valid driver’s license

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Finance and Sales

Industries Automotive

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