Fifth Third Bank
Homeowners Associate Closer – Mortgage
Fifth Third Bank is looking for a dedicated Homeowners Associate Closer to support the Loss Mitigation Specialists. The role involves preparing legal agreements, handling client communications, and ensuring compliance with bank policies and legal guidelines.
Responsibilities
Prepare all Loss Mitigation legal agreements, including modification agreements, forbearance plans and short sale agreements.
Audit remittances received from borrowers and attorneys to maintain data integrity.
Review and negotiate workouts based on departmental policies.
Handle customer payments, instructions, and application of payments through Consumer Loan Operations.
Perform audit checks of completed Loss Mitigation files.
Create and maintain reports, spreadsheets, records, and logs and distribute them to management.
Coordinate corrections and adjustments through Consumer Loan Operations.
Research system issues and non‑performing loan modifications; complete corrections as needed.
Resolve complex problem requests, coordinating with legal counsel when required.
Communicate issues and compliance concerns to the management team.
Prioritize activities to meet workload demands.
Record all completed tasks via the Loss Mitigation database and collection system.
Use business applications such as CACS, Access, and Excel to complete assigned projects.
Perform additional duties as assigned.
Qualifications
High school diploma or equivalent.
Minimum two years of experience in consumer lending or a legal or collections role.
Working knowledge of collection processes and procedures.
Knowledge of Fair Debt Collections Practices Act.
Proficiency in Microsoft Word, Access, PowerPoint, and Excel.
Excellent oral and written communication skills.
Strong attention to detail and time‑management skills.
Comfortable using personal computers and software packages.
Benefits At Fifth Third, we offer comprehensive benefits and a competitive compensation package. Learn more about our benefits programs on the fifth third careers page.
Location Cincinnati, Ohio 45227
Compensation $53,400.00 – $109,500.00
Equal Employment Opportunity Fifth Third Bank, National Association is proud of an engaged and inclusive culture and promotes and ensures equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
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Responsibilities
Prepare all Loss Mitigation legal agreements, including modification agreements, forbearance plans and short sale agreements.
Audit remittances received from borrowers and attorneys to maintain data integrity.
Review and negotiate workouts based on departmental policies.
Handle customer payments, instructions, and application of payments through Consumer Loan Operations.
Perform audit checks of completed Loss Mitigation files.
Create and maintain reports, spreadsheets, records, and logs and distribute them to management.
Coordinate corrections and adjustments through Consumer Loan Operations.
Research system issues and non‑performing loan modifications; complete corrections as needed.
Resolve complex problem requests, coordinating with legal counsel when required.
Communicate issues and compliance concerns to the management team.
Prioritize activities to meet workload demands.
Record all completed tasks via the Loss Mitigation database and collection system.
Use business applications such as CACS, Access, and Excel to complete assigned projects.
Perform additional duties as assigned.
Qualifications
High school diploma or equivalent.
Minimum two years of experience in consumer lending or a legal or collections role.
Working knowledge of collection processes and procedures.
Knowledge of Fair Debt Collections Practices Act.
Proficiency in Microsoft Word, Access, PowerPoint, and Excel.
Excellent oral and written communication skills.
Strong attention to detail and time‑management skills.
Comfortable using personal computers and software packages.
Benefits At Fifth Third, we offer comprehensive benefits and a competitive compensation package. Learn more about our benefits programs on the fifth third careers page.
Location Cincinnati, Ohio 45227
Compensation $53,400.00 – $109,500.00
Equal Employment Opportunity Fifth Third Bank, National Association is proud of an engaged and inclusive culture and promotes and ensures equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
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