Driven Brands Inc.
Sr. Director, Business Intelligence
Driven Brands Inc., Raleigh, North Carolina, United States
Sr. Director, Business Intelligence at Driven Brands Inc.
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Company Overview: Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including "Take 5 Oil Change®", "Meineke Car Care Centers®", "Maaco®", "1-800-Radiator & A/C®", "Auto Glass Now®", and "CARSTAR®". Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience. Headquartered in Charlotte, NC, we are a launchpad for careers, for dreams, and for people driven to do great things.
Job Description
The Senior Director, Business Intelligence will be responsible for democratizing data throughout Driven Brands by creating actionable dashboards and other tools that help the business make data-driven decisions at scale, driving incremental sales. This role will oversee a team of internal and contractor resources responsible for creating and maintaining a suite of dashboards that provide one version of the truth for the organization. This role will partner with internal business and IT stakeholders to prioritize projects, create and align requirements, confirm data availability, and partner with IT resources if data enhancements are needed. The team will build dashboards to spec using visualisation and BI best practices, validate outputs for accuracy and actionability, and make dashboards available to the business.
Champions the use of data and BI to improve adoption and usage, enabling associates to use data to understand performance and identify opportunities. How You Will Own It
Lead a team that produces standardized, automated dashboards and reports guiding the business on current performance and improvement opportunities Lead a high-performing BI team; mentor and develop talent while driving a data-first culture that is curious, collaborative, and impacts results. Empower the team to leverage visualization, BI standards, and best practices to unlock data at scale, empower data discovery, and drive decision making by creating a single version of the truth Oversee BI for multiple brands while balancing competing priorities to deliver strategic dashboards and reports that solve key business challenges and provide actionable insights Develop new KPIs that allow the business to understand trends, causes, and levers for changing performance velocity Partner with internal stakeholders across the business and IT to deliver automated BI tools that meet business needs What You’ll Bring
Bachelor's degree in a relevant field of study Proven track record of driving impact through strategic, actionable business intelligence dashboards and reports 10+ years of experience in business intelligence, retail category strongly preferred 5+ years of leading and mentoring BI teams Demonstrated ability to support multiple stakeholders to deliver projects on time and to spec while providing superior service Proficiency in Word, PowerPoint, and Excel Advanced proficiency in SQL to write complex queries against multiple relational databases Advanced knowledge of BI and visualization platforms to enable data discovery and democratize data across the organization Experience partnering with IT to onboard and automate data sources and enhancements Strong listening, presentation, and collaboration skills, able to work effectively with all levels of the organization Excellent planning, organization, presentation, time management and work ethic Self-motivated, proactive, business savvy, and able to work effectively in a fast‑paced, demanding environment. Location: North Carolina Compensation Range: $189,800 - $339,000 annual base (may vary by location)
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The Senior Director, Business Intelligence will be responsible for democratizing data throughout Driven Brands by creating actionable dashboards and other tools that help the business make data-driven decisions at scale, driving incremental sales. This role will oversee a team of internal and contractor resources responsible for creating and maintaining a suite of dashboards that provide one version of the truth for the organization. This role will partner with internal business and IT stakeholders to prioritize projects, create and align requirements, confirm data availability, and partner with IT resources if data enhancements are needed. The team will build dashboards to spec using visualisation and BI best practices, validate outputs for accuracy and actionability, and make dashboards available to the business.
Champions the use of data and BI to improve adoption and usage, enabling associates to use data to understand performance and identify opportunities. How You Will Own It
Lead a team that produces standardized, automated dashboards and reports guiding the business on current performance and improvement opportunities Lead a high-performing BI team; mentor and develop talent while driving a data-first culture that is curious, collaborative, and impacts results. Empower the team to leverage visualization, BI standards, and best practices to unlock data at scale, empower data discovery, and drive decision making by creating a single version of the truth Oversee BI for multiple brands while balancing competing priorities to deliver strategic dashboards and reports that solve key business challenges and provide actionable insights Develop new KPIs that allow the business to understand trends, causes, and levers for changing performance velocity Partner with internal stakeholders across the business and IT to deliver automated BI tools that meet business needs What You’ll Bring
Bachelor's degree in a relevant field of study Proven track record of driving impact through strategic, actionable business intelligence dashboards and reports 10+ years of experience in business intelligence, retail category strongly preferred 5+ years of leading and mentoring BI teams Demonstrated ability to support multiple stakeholders to deliver projects on time and to spec while providing superior service Proficiency in Word, PowerPoint, and Excel Advanced proficiency in SQL to write complex queries against multiple relational databases Advanced knowledge of BI and visualization platforms to enable data discovery and democratize data across the organization Experience partnering with IT to onboard and automate data sources and enhancements Strong listening, presentation, and collaboration skills, able to work effectively with all levels of the organization Excellent planning, organization, presentation, time management and work ethic Self-motivated, proactive, business savvy, and able to work effectively in a fast‑paced, demanding environment. Location: North Carolina Compensation Range: $189,800 - $339,000 annual base (may vary by location)
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