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United Airlines

Principal Architect

United Airlines, Chicago, Illinois, United States, 60290

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Principal Architect – United Airlines Join to apply for the

Principal Architect

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United Airlines . Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together.

Job Overview and Responsibilities The Principal Architect will be responsible for leading the architectural design and strategy of enterprise applications. The role will lead on the design, implementation, deployment, and maintenance. Work with other architects across the organization and at the enterprise level to build resilient, performant, systems that can handle multiple business capabilities and deliver value. Guide the team on best practices in building large-scale systems.

Collaborate with domain architects, engineers, and leaders to develop technical standards, reference architectures, design patterns, opinion papers, and architecture decision frameworks that guide the design of technology solutions, especially those requiring integration of applications

Develop and manage a technical strategy and coordinate adoption

Architect guidance that conveys best practices and common pitfalls for system design, infrastructure integrations, application development practices, and application runtime principles

Manage the architecture review process by creating validation checklists, reviewing architectural artifacts, and providing domain-specific guidance to drive architectural alignment across the enterprise

Design and implement comprehensive end-to-end observability solutions that integrate with key monitoring tools across the technology stack, including Network Node Manager and ThousandEyes for network monitoring, Quantum Metrics and Dynatrace for application performance management, BigPanda for event correlation, and ServiceNow CMDB for IT service management, enabling a unified view for proactive monitoring and efficient incident management

Apply architectural and engineering concepts to design solutions that meet operational requirements such as scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability. Define requirements and advocate for tooling improvements that reduce manual effort

Implement and maintain CI/CD pipelines and observability tools (Dynatrace, DataDog, Splunk) to ensure efficient software delivery and application reliability

Conduct research and develop Proof of Concepts on emerging technologies and implementation toolkits in support of anticipated development efforts and recommend technologies that are functionally robust and cost effective

Research, enforce, and drive the adoption of design patterns throughout the enterprise and evangelize best practices for solution design and development

Identify new technologies, industry trends, and best practices, and incorporate them into BFS policies & roadmap

Play a critical role in translating business strategy into technical strategy and define end-to-end technology architectures that support the strategy

Fine-tune backend configurations to match customer traffic patterns, maintaining the stability and scalability of applications

Configure applications to collect telemetry data, including metrics, logs, and traces

Qualifications What’s needed to succeed (Minimum Qualifications):

Bachelor’s degree

Computer Science, Computer Engineering, Information Systems, or related field preferred

7+ years of relevant experience

Experience implementing end-to-end observability architecture, with a strong background in managing complex enterprise applications and infrastructure

Experience with observability and monitoring of enterprise-wide solutions

Cloud and On-Premise Infrastructure:

Expertise in on-premise server provisioning, with a focus on hybrid cloud environments

DevOps and CI/CD:

Strong knowledge of DevOps practices, including CI/CD, automation, and observability tools (Dynatrace, DataDog, Splunk)

PCI Compliance:

Proven experience implementing and maintaining PCI compliance for enterprise applications

Security and Vulnerability Management:

Solid understanding of security best practices, including vulnerability management and mitigation

Data Management:

Proficient in data architecture, governance, and security, with experience in relational and non-relational databases Proficiency in IT service management tools like ServiceNow

Programming background in Python, and experience with Dynatrace

Must be legally authorized to work in the United States for any employer without sponsorship

Successful completion of interview required to meet job qualification

Reliable, punctual attendance is an essential function of the position

Preferred Qualifications What will help you propel from the pack (Preferred Qualifications):

Master’s degree in Computer Science

3‑5+ years of AWS experience and certifications in cloud platforms (e.g., AWS Certified DevOps Engineer, Azure DevOps Engineer Expert)

Compensation and Benefits The base pay range for this role is $137,275.00 to $187,000.00. This position is also eligible for bonus and long‑term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k), and flight privileges.

Job Details

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Design, Art/Creative, and Information Technology

Industry: Airlines and Aviation

Equal Opportunity Employer United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and to perform crucial job functions. Please contact

JobAccommodations@united.com

to request accommodation.

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