Prevention Links
Job Title:
Chief Operating Officer
Employee Type:
Exempt / Full Time
Purpose Prevention Links’ mission is to foster healthy, sustainable communities by empowering people through education, collaboration, and by serving as a linkage to resources. The COO reports to the Chief Executive Officer (CEO) and is responsible for leading and managing a comprehensive array of services and programs to advance this mission. The COO will lead a team of division directors delivering a variety of program models across 12 sites with a program staff of 125, review ongoing services, develop new programs, and manage all activities related to compliance, quality assurance, personnel, program budgets, and stakeholder relations. The COO will inform the CEO of all program issues and accomplishments.
The COO partners with the CFO, CAO, CCO, and CDO, while overseeing all program planning, organizing, operating, and staffing. They develop, implement, and manage the program aspects of the annual budget in conjunction with the CFO and CEO, and ensure all services comply with federal, state, funding, and city regulations, certifications, and licensing requirements. The COO also assists the CEO in planning, organizing, and implementing public and private fundraising initiatives.
Responsibilities
Provide effective and inspiring leadership, as well as stewardship, of Prevention Links by being actively involved in all programs and services.
Advance a continuous quality improvement process throughout the program and service areas, focusing on systems/process improvement.
Promote regular and ongoing opportunities for all staff to give feedback on program operations.
Lead a high-performing team of division directors, managers, and program staff to the next level by developing and implementing recruitment, training, and retention strategies.
Partner with the CEO to represent Prevention Links with external constituency groups, including community, governmental, and private organizations.
Ensure all program activities operate consistently and ethically within the mission and values of Prevention Links.
Prepare and submit an annual operational budget to the CEO and CFO for review and approval, manage effectively within this budget, and report accurately on progress and challenges.
Ensure the continued financial viability of Prevention Links’ program and service units through sound fiscal management.
Provide programmatic leadership and input for all strategic planning processes with the CEO and staff.
Serve as the point of contact for agency-wide emergencies, being on call 24/7/365, and escalating emergencies to the CEO as appropriate.
Program Leadership & Management
Lead the enhancement, operationalizing, and implementation of the organizational vision as established in Prevention Links Strategic Plan.
Ensure ongoing programmatic excellence through the development and monitoring of key performance indicators, objectives, and key results at all levels.
Demonstrate consistent quality of finance and administration, fundraising, communications, and systems; recommend timelines and resources needed to achieve program goals.
Attract, develop, coach, and retain high-performance team members, empowering them to elevate responsibility, span of control, and performance.
Create a supportive environment of continuous learning and development.
Work with staff to develop systems to ensure consistent, high-quality project management.
Translate desired behaviors associated with each goal into meaningful performance measures.
Provide leadership in development of inter-team communication and cohesiveness, sustaining culture, morale, and supporting staff during organizational growth.
External Relationships
Expand revenue-generating and fundraising activities to ensure sustainability of existing programs and the growth of Prevention Links; cultivate existing relationships and develop new funder relationships.
Manage relationships with partner organizations.
Establish, maintain, and empower community advisory boards to co‑design, deliver, and evaluate programs and services in a shared power model.
Continuously cultivate opportunities to increase Prevention Links’ brand awareness through community engagement with diverse sectors and stakeholders.
Develop, market, and implement trainings, workshops, and presentations to educate, inform, and engage individuals with Prevention Links mission and program.
Secure membership and represent Prevention Links on relevant boards, committees, and working groups at local, state, and national levels.
Collaborate with communications staff to identify and report on Prevention Links program impacts.
Knowledge Management
Understand, articulate, and advance the interconnected nature of Prevention Links programs and services across divisions by nurturing relationships between individual, departmental, and agency goals.
Maintain deep and current subject matter expertise in substance use disorder prevention, treatment, recovery support, harm reduction, public health, family strengthening, youth development, and related issues.
Develop the necessary systems, processes, and tools to better support the facilitation, collection, and sharing of knowledge generated by the programs.
Develop dissemination systems to share organizational learning with a broad range of communities and stakeholders.
Ensure that key grant and project outcomes are evaluated and leveraged for maximum community and organizational impact.
Work collaboratively with the executive leadership team to integrate cross‑program and agency‑wide activities and functions.
Qualifications The COO will be thoroughly committed to Prevention Links strategy and mission. All candidates should have demonstrated leadership, coaching, and relationship management experience and strong success establishing and managing funder relationships.
Specific Requirements
Program Leadership and Management: Hands‑on leadership of diverse programs, a track record of leading performance‑based and outcome‑based programs and staff, and operational expertise that has advanced an organization to the next stage of growth.
Team Building and Development: Recruitment, management, and development of a strong team of staff, program/project managers, and development professionals.
Exceptional Communication and Influencing Skills: Persuasive, credible, and polished communicator with excellent interpersonal and multidisciplinary project skills.
Minimum 5 years’ executive leadership experience.
Advanced degree preferred.
Experience developing and implementing organizational strategic plans including program services, general operations, finance, marketing, and human resources.
Experience working and communicating with state and federal government officials.
Experience managing, overseeing, and reporting program and operational budgets.
Unwavering commitment to quality programs and excellence in organizational and project management with the ability to achieve strategic objectives and manage a budget.
Strong coalition‑building experience with the ability to engage a wide range of stakeholders.
Ability to work effectively in collaboration with diverse groups of people.
Integrity, positive attitude, mission‑driven, self‑directed, and passion for Prevention Links’ mission.
Strategic thinking, multiple priority management, and problem‑solving skills.
Solid judgment and apparent leadership skills.
Team player who can interrelate and operate effectively with peers and associates in a collegial environment.
Ability to handle a variety of constituencies, manage multiple tasks simultaneously and thrive in a complex environment.
Impeccable integrity.
Strong analytical skills, basic business intuition, and common sense.
Excellent customer service orientation.
Strong work ethic.
Behavioral Expectations
Establish connections with others to build trust, share ideas and accomplish work.
Help others become more effective through strengths development, clear expectations, encouragement, and coaching.
Be proactive about making others feel safe and welcomed.
Be clear in communication and communicate in multiple formats.
Identify consequences of actions and hold yourself and others responsible for performance.
Take responsibility and ownership of yours and your teams’ actions and results.
Be solution‑focused.
Voice concerns and reservations in real time.
Be generous with positive feedback.
Be 10 minutes early for meetings with funders, partners, and stakeholders.
Maintain a clean and professional workspace.
Required Duties And Responsibilities
Perform work responsibilities in various locations.
Possess excellent oral and written communication skills.
Be sensitive, flexible, and responsive to gender, race, ethnicity, socio‑economic status, religion, age, sexual orientation or any other special needs.
Proficient with Microsoft Word, Excel, PowerPoint, Outlook and possess basic computer skills.
Available to attend weekend and evening meetings and events as required.
Work independently and in a team environment.
Possess time‑management skills to organize and manage multiple priorities and tasks.
Authorized to work in the U.S. and New Jersey.
Represent Prevention Links, upholding agency’s expectation of excellence and collaboration.
Maintain an understanding of all programs, grants, and projects offered by Prevention Links.
Adhere to Prevention Links administrative, reporting, and record‑keeping guidelines.
Participate in all agency required training.
Speak and write English proficiently.
Walk, stand, and sit for long periods of time.
Sit for long periods at a computer.
Lift 25 pounds.
Possess a valid New Jersey Driver’s License and independent mode of transportation.
Complete all other duties and tasks as requested by the CEO.
NOTE:
This job description is not intended to be all‑inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization. Job descriptions can be revised and updated periodically to meet the needs of the organization.
Prevention Links provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Prevention Links complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Prevention Links expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Prevention Links’ employees to perform their job duties may result in discipline up to and including discharge.
Compensation Details Salary: $120,000 – $140,000 per year. Exempt / Full‑time.
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Chief Operating Officer
Employee Type:
Exempt / Full Time
Purpose Prevention Links’ mission is to foster healthy, sustainable communities by empowering people through education, collaboration, and by serving as a linkage to resources. The COO reports to the Chief Executive Officer (CEO) and is responsible for leading and managing a comprehensive array of services and programs to advance this mission. The COO will lead a team of division directors delivering a variety of program models across 12 sites with a program staff of 125, review ongoing services, develop new programs, and manage all activities related to compliance, quality assurance, personnel, program budgets, and stakeholder relations. The COO will inform the CEO of all program issues and accomplishments.
The COO partners with the CFO, CAO, CCO, and CDO, while overseeing all program planning, organizing, operating, and staffing. They develop, implement, and manage the program aspects of the annual budget in conjunction with the CFO and CEO, and ensure all services comply with federal, state, funding, and city regulations, certifications, and licensing requirements. The COO also assists the CEO in planning, organizing, and implementing public and private fundraising initiatives.
Responsibilities
Provide effective and inspiring leadership, as well as stewardship, of Prevention Links by being actively involved in all programs and services.
Advance a continuous quality improvement process throughout the program and service areas, focusing on systems/process improvement.
Promote regular and ongoing opportunities for all staff to give feedback on program operations.
Lead a high-performing team of division directors, managers, and program staff to the next level by developing and implementing recruitment, training, and retention strategies.
Partner with the CEO to represent Prevention Links with external constituency groups, including community, governmental, and private organizations.
Ensure all program activities operate consistently and ethically within the mission and values of Prevention Links.
Prepare and submit an annual operational budget to the CEO and CFO for review and approval, manage effectively within this budget, and report accurately on progress and challenges.
Ensure the continued financial viability of Prevention Links’ program and service units through sound fiscal management.
Provide programmatic leadership and input for all strategic planning processes with the CEO and staff.
Serve as the point of contact for agency-wide emergencies, being on call 24/7/365, and escalating emergencies to the CEO as appropriate.
Program Leadership & Management
Lead the enhancement, operationalizing, and implementation of the organizational vision as established in Prevention Links Strategic Plan.
Ensure ongoing programmatic excellence through the development and monitoring of key performance indicators, objectives, and key results at all levels.
Demonstrate consistent quality of finance and administration, fundraising, communications, and systems; recommend timelines and resources needed to achieve program goals.
Attract, develop, coach, and retain high-performance team members, empowering them to elevate responsibility, span of control, and performance.
Create a supportive environment of continuous learning and development.
Work with staff to develop systems to ensure consistent, high-quality project management.
Translate desired behaviors associated with each goal into meaningful performance measures.
Provide leadership in development of inter-team communication and cohesiveness, sustaining culture, morale, and supporting staff during organizational growth.
External Relationships
Expand revenue-generating and fundraising activities to ensure sustainability of existing programs and the growth of Prevention Links; cultivate existing relationships and develop new funder relationships.
Manage relationships with partner organizations.
Establish, maintain, and empower community advisory boards to co‑design, deliver, and evaluate programs and services in a shared power model.
Continuously cultivate opportunities to increase Prevention Links’ brand awareness through community engagement with diverse sectors and stakeholders.
Develop, market, and implement trainings, workshops, and presentations to educate, inform, and engage individuals with Prevention Links mission and program.
Secure membership and represent Prevention Links on relevant boards, committees, and working groups at local, state, and national levels.
Collaborate with communications staff to identify and report on Prevention Links program impacts.
Knowledge Management
Understand, articulate, and advance the interconnected nature of Prevention Links programs and services across divisions by nurturing relationships between individual, departmental, and agency goals.
Maintain deep and current subject matter expertise in substance use disorder prevention, treatment, recovery support, harm reduction, public health, family strengthening, youth development, and related issues.
Develop the necessary systems, processes, and tools to better support the facilitation, collection, and sharing of knowledge generated by the programs.
Develop dissemination systems to share organizational learning with a broad range of communities and stakeholders.
Ensure that key grant and project outcomes are evaluated and leveraged for maximum community and organizational impact.
Work collaboratively with the executive leadership team to integrate cross‑program and agency‑wide activities and functions.
Qualifications The COO will be thoroughly committed to Prevention Links strategy and mission. All candidates should have demonstrated leadership, coaching, and relationship management experience and strong success establishing and managing funder relationships.
Specific Requirements
Program Leadership and Management: Hands‑on leadership of diverse programs, a track record of leading performance‑based and outcome‑based programs and staff, and operational expertise that has advanced an organization to the next stage of growth.
Team Building and Development: Recruitment, management, and development of a strong team of staff, program/project managers, and development professionals.
Exceptional Communication and Influencing Skills: Persuasive, credible, and polished communicator with excellent interpersonal and multidisciplinary project skills.
Minimum 5 years’ executive leadership experience.
Advanced degree preferred.
Experience developing and implementing organizational strategic plans including program services, general operations, finance, marketing, and human resources.
Experience working and communicating with state and federal government officials.
Experience managing, overseeing, and reporting program and operational budgets.
Unwavering commitment to quality programs and excellence in organizational and project management with the ability to achieve strategic objectives and manage a budget.
Strong coalition‑building experience with the ability to engage a wide range of stakeholders.
Ability to work effectively in collaboration with diverse groups of people.
Integrity, positive attitude, mission‑driven, self‑directed, and passion for Prevention Links’ mission.
Strategic thinking, multiple priority management, and problem‑solving skills.
Solid judgment and apparent leadership skills.
Team player who can interrelate and operate effectively with peers and associates in a collegial environment.
Ability to handle a variety of constituencies, manage multiple tasks simultaneously and thrive in a complex environment.
Impeccable integrity.
Strong analytical skills, basic business intuition, and common sense.
Excellent customer service orientation.
Strong work ethic.
Behavioral Expectations
Establish connections with others to build trust, share ideas and accomplish work.
Help others become more effective through strengths development, clear expectations, encouragement, and coaching.
Be proactive about making others feel safe and welcomed.
Be clear in communication and communicate in multiple formats.
Identify consequences of actions and hold yourself and others responsible for performance.
Take responsibility and ownership of yours and your teams’ actions and results.
Be solution‑focused.
Voice concerns and reservations in real time.
Be generous with positive feedback.
Be 10 minutes early for meetings with funders, partners, and stakeholders.
Maintain a clean and professional workspace.
Required Duties And Responsibilities
Perform work responsibilities in various locations.
Possess excellent oral and written communication skills.
Be sensitive, flexible, and responsive to gender, race, ethnicity, socio‑economic status, religion, age, sexual orientation or any other special needs.
Proficient with Microsoft Word, Excel, PowerPoint, Outlook and possess basic computer skills.
Available to attend weekend and evening meetings and events as required.
Work independently and in a team environment.
Possess time‑management skills to organize and manage multiple priorities and tasks.
Authorized to work in the U.S. and New Jersey.
Represent Prevention Links, upholding agency’s expectation of excellence and collaboration.
Maintain an understanding of all programs, grants, and projects offered by Prevention Links.
Adhere to Prevention Links administrative, reporting, and record‑keeping guidelines.
Participate in all agency required training.
Speak and write English proficiently.
Walk, stand, and sit for long periods of time.
Sit for long periods at a computer.
Lift 25 pounds.
Possess a valid New Jersey Driver’s License and independent mode of transportation.
Complete all other duties and tasks as requested by the CEO.
NOTE:
This job description is not intended to be all‑inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization. Job descriptions can be revised and updated periodically to meet the needs of the organization.
Prevention Links provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Prevention Links complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Prevention Links expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Prevention Links’ employees to perform their job duties may result in discipline up to and including discharge.
Compensation Details Salary: $120,000 – $140,000 per year. Exempt / Full‑time.
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