Van Metre Companies
Floating Leasing Consultant (NC)
Van Metre Companies, Spring Lake, North Carolina, United States, 28390
Floating Leasing Consultant (NC)
At Van Metre, we believe that each employee contributes directly to our growth, success and culture, and are seeking a candidate who loves to challenge themselves and work with others to fulfill this role. Van Metre Companies is seeking a Floating Leasing Consultant to support a total of six North Carolina properties. These properties include but are not limited to Hunter's Ridge Apartments and The Villagio Apartments in Fayetteville, NC, Stone Gate Apartments and Village on the Lake Apartments in Spring Lake, NC, Lakes Edge Apartments in Greensboro, NC, and Westpointe Apartments in Burlington, NC. As a Floating Leasing Consultant, your primary focus will be to develop productive and positive relationships with residents (both current and prospective) that maximize client satisfaction, occupancy, and retention, while remaining true to Van Metre's mission, vision, and values. Please note that you will be required to float between these six properties and will require reliable transportation to get to and from the properties. Responsibilities
Greet every visitor to the community with a warm welcome, making yourself available to answer questions and assist as needed Engage in sales activities to increase traffic and occupancy (i.e., grassroots marketing) Maintain thorough knowledge of the property and its amenities, and act as a resource for current and prospective residents Build relationships with prospective residents by conducting phone and email follow‑up, scheduling and conducting property tours, and processing rental applications Provide excellent customer service by checking in with residents, addressing concerns, and conducting lease renewals Monitor service requests and communicate with the service team and residents to ensure concerns are resolved quickly and adequately In conjunction with the rest of the team, plan, organize, and conduct resident events Complete three exterior community inspections weekly and report any deficiencies found (i.e., landscaping / paint needs, property damage, etc.) Inspect vacant apartments and report needed repairs to service team in order to maintain superior product quality Prepare and complete all sales administrative tasks and reports (i.e., market surveys, etc.) Other sales, customer service, and property‑related tasks, as needed Requirements
Minimum 1 year of leasing experience preferred Previous experience in customer service, sales, hospitality, or related fields Ability to conduct community and apartment inspections (inside and outside) in varying weather conditions Weekend work is required (Schedule is Monday‑Saturday with day off during the week; you will have one full weekend off per month) Bilingual preferred Competencies
Aptitude for working with people Professional demeanor and attitude Customer service skills Verbal and written communication skills Sales and goal orientation Time management and prioritization skills Social media skills Compensation and Benefits
Van Metre offers excellent benefits, and a work environment that fosters and rewards excellence. We also promote work / life balance, including a robust Employee Wellness Program. We encourage employees to make full use of vacation and other company‑paid leave to refresh their bodies and minds. Salary: $18.00‑$20.00 per hour (Pay is commensurate with experience, education, training, and skills) Annual Bonus Potential: $5,000 annually, paid quarterly Leasing Commissions Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Winter Break, Day off for Annual Physical, Day off for your Birthday; comprehensive parental and bonding leave Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches Wellness: Annual Wellness Reimbursement of up to $900; Free and unlimited access to TaskHuman Wellness App for yourself and your family members Professional Development: tuition reimbursement; company paid certifications, memberships, and licensures; mentoring programs; growth paths; regular performance evaluations and training opportunities Discounts: Rental and Van Metre Home purchase discounts; employee discount through Walker Title Company
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At Van Metre, we believe that each employee contributes directly to our growth, success and culture, and are seeking a candidate who loves to challenge themselves and work with others to fulfill this role. Van Metre Companies is seeking a Floating Leasing Consultant to support a total of six North Carolina properties. These properties include but are not limited to Hunter's Ridge Apartments and The Villagio Apartments in Fayetteville, NC, Stone Gate Apartments and Village on the Lake Apartments in Spring Lake, NC, Lakes Edge Apartments in Greensboro, NC, and Westpointe Apartments in Burlington, NC. As a Floating Leasing Consultant, your primary focus will be to develop productive and positive relationships with residents (both current and prospective) that maximize client satisfaction, occupancy, and retention, while remaining true to Van Metre's mission, vision, and values. Please note that you will be required to float between these six properties and will require reliable transportation to get to and from the properties. Responsibilities
Greet every visitor to the community with a warm welcome, making yourself available to answer questions and assist as needed Engage in sales activities to increase traffic and occupancy (i.e., grassroots marketing) Maintain thorough knowledge of the property and its amenities, and act as a resource for current and prospective residents Build relationships with prospective residents by conducting phone and email follow‑up, scheduling and conducting property tours, and processing rental applications Provide excellent customer service by checking in with residents, addressing concerns, and conducting lease renewals Monitor service requests and communicate with the service team and residents to ensure concerns are resolved quickly and adequately In conjunction with the rest of the team, plan, organize, and conduct resident events Complete three exterior community inspections weekly and report any deficiencies found (i.e., landscaping / paint needs, property damage, etc.) Inspect vacant apartments and report needed repairs to service team in order to maintain superior product quality Prepare and complete all sales administrative tasks and reports (i.e., market surveys, etc.) Other sales, customer service, and property‑related tasks, as needed Requirements
Minimum 1 year of leasing experience preferred Previous experience in customer service, sales, hospitality, or related fields Ability to conduct community and apartment inspections (inside and outside) in varying weather conditions Weekend work is required (Schedule is Monday‑Saturday with day off during the week; you will have one full weekend off per month) Bilingual preferred Competencies
Aptitude for working with people Professional demeanor and attitude Customer service skills Verbal and written communication skills Sales and goal orientation Time management and prioritization skills Social media skills Compensation and Benefits
Van Metre offers excellent benefits, and a work environment that fosters and rewards excellence. We also promote work / life balance, including a robust Employee Wellness Program. We encourage employees to make full use of vacation and other company‑paid leave to refresh their bodies and minds. Salary: $18.00‑$20.00 per hour (Pay is commensurate with experience, education, training, and skills) Annual Bonus Potential: $5,000 annually, paid quarterly Leasing Commissions Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Winter Break, Day off for Annual Physical, Day off for your Birthday; comprehensive parental and bonding leave Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches Wellness: Annual Wellness Reimbursement of up to $900; Free and unlimited access to TaskHuman Wellness App for yourself and your family members Professional Development: tuition reimbursement; company paid certifications, memberships, and licensures; mentoring programs; growth paths; regular performance evaluations and training opportunities Discounts: Rental and Van Metre Home purchase discounts; employee discount through Walker Title Company
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