State of Alaska
Full-Time Social Services Associate
Social Services Associate (SSA) is responsible for ensuring proper and complete filing of Alaska Permanent Fund Dividend (PFD) applications for all minor children in state custody. The position holds dividend monies in trust, notifies OCS Social Workers and Division of Juvenile Justice (DJJ) workers when PFD applications are due, follows up with reminder notices, requests hard copy applications, and mails them to remote office locations. The SSA works directly with Revenue PFD Specialists to provide additional information required during investigations and appeals, and communicates with field workers to obtain accurate information within deadlines administered by DOR staff.
Our organization, mission and culture The Office of Children's Services (OCS) strives for a diverse and inclusive workforce where safety and well‑being are paramount. The Mission: Ensuring the safety, permanency and well‑being of children by strengthening families, engaging communities, and partnering with Tribes. Everything we do is underpinned by our core values.
Benefits of joining our team Full‑time benefits include insurance, retirement, paid leave and twelve paid holidays per year. Training and professional development are promoted.
Working environment you can expect The position is located in downtown Juneau, near many boutique businesses and cafes. OCS staff statewide supports this fast‑paced office, and the SSA interacts regularly with staff, resource families and other stakeholders.
We are seeking a candidate with the following competencies
Interpersonal Skills : Understanding, friendliness, courtesy, tact, empathy, and concern for others; effective relationships with individuals from varied backgrounds and situations.
Computer Skills : Use of computers, software applications, databases and automated systems to accomplish work.
Attention to Detail : Thoroughness and conscientiousness in performing work.
Special Note
This position requires a valid Alaska driver’s license.
Mileage reimbursement is available when a personal vehicle is used for work‑related matters; automotive insurance must be in place.
A child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315.
The successful candidate may be required to attend multiple training courses normally located in Anchorage.
Education and Experience One year of any combination of postsecondary or vocational education and/or experience in assisting clients, customers, the general public, or other staff in the explanation and application of guidelines, policies, or services.
EEO Statement The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1‑800‑587‑4095. The State of Alaska is an equal opportunity employer.
Contact Name: Lala Levale, Social Services Program Coordinator Phone: (907) 465‑3448 Email: lala.levale@alaska.gov
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Our organization, mission and culture The Office of Children's Services (OCS) strives for a diverse and inclusive workforce where safety and well‑being are paramount. The Mission: Ensuring the safety, permanency and well‑being of children by strengthening families, engaging communities, and partnering with Tribes. Everything we do is underpinned by our core values.
Benefits of joining our team Full‑time benefits include insurance, retirement, paid leave and twelve paid holidays per year. Training and professional development are promoted.
Working environment you can expect The position is located in downtown Juneau, near many boutique businesses and cafes. OCS staff statewide supports this fast‑paced office, and the SSA interacts regularly with staff, resource families and other stakeholders.
We are seeking a candidate with the following competencies
Interpersonal Skills : Understanding, friendliness, courtesy, tact, empathy, and concern for others; effective relationships with individuals from varied backgrounds and situations.
Computer Skills : Use of computers, software applications, databases and automated systems to accomplish work.
Attention to Detail : Thoroughness and conscientiousness in performing work.
Special Note
This position requires a valid Alaska driver’s license.
Mileage reimbursement is available when a personal vehicle is used for work‑related matters; automotive insurance must be in place.
A child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315.
The successful candidate may be required to attend multiple training courses normally located in Anchorage.
Education and Experience One year of any combination of postsecondary or vocational education and/or experience in assisting clients, customers, the general public, or other staff in the explanation and application of guidelines, policies, or services.
EEO Statement The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1‑800‑587‑4095. The State of Alaska is an equal opportunity employer.
Contact Name: Lala Levale, Social Services Program Coordinator Phone: (907) 465‑3448 Email: lala.levale@alaska.gov
#J-18808-Ljbffr