Energy Jobline ZR
Network Infrastructure Support Engineer Tucson AZ in Tucson
Energy Jobline ZR, Tucson, Arizona, United States, 85718
InTegriLogic Corp. is a fast‑growing IT Services company based in Tucson, AZ providing IT services to clients across 10 states. Our primary focus is in the healthcare industry where we provide everything from general help desk support to EMR implementation and network design and setup.
We are looking for a Network Infrastructure Support Specialist who is an expert in supporting Windows‑based workstations, printers, and servers. This includes enterprise‑level Active Directory management for users and computers in a Microsoft Domain, as well as DHCP and DNS configuration and maintenance. The role involves significant networking responsibilities, including configuration of routers, firewalls, switches, VLANs, and security best practices.
Job Description This position requires several years of experience managing servers and support equipment, and proficiency in networking equipment configuration, security best practices, and efficient VLAN setup. Candidates should have a strong desire to advance their career and a passion for helping others and learning new technology.
Core Principals
Providing phenomenal service to customers
Passion for learning new technology
Ability to communicate effectively with both technical and non‑technical customers
Self‑driven with high levels of personal responsibility and accountability
Ability to keep cool and collected when dealing with critical issues
High sense of urgency
Outstanding problem solving and critical‑thinking skills
Excellent interpersonal, written, and oral communication skills
Type at least 40 to 50 words per minute
Specific Qualifications
5+ years experience configuring and repairing Microsoft Windows‑based computers, including:
Windows Desktop Operating Systems from Windows 7 to most current version
Windows Server Operating Systems from Windows Server 2012 to most current version
Office versions from Office 2010 to most current version
Network and local printing
Imaging and maintaining base images
3+ years experience with Microsoft Active Directory Users & Computers, including:
Creation/implementation of Group Policy Objects (GPO) as part of automating configuration tasks for clients
DHCP and DNS configuration
2+ years experience using PowerShell to:
Conduct changes en masse throughout a network
Configure specific items on a workstation
2+ years experience configuring and deploying networking equipment, including routers, firewalls, and switches
A+ Technical Certification or equivalent experience
Network equipment configuration for Cisco, SonicWall, Sophos, Ubiquiti, and Ruckus
Experience with configuration/administration of Voice over IP (VoIP) and Facsimile over IP (FoIP)
Experience with configuration and administration of Electronic Medical Record (EMR) and Practice Management (PM) systems for healthcare clients
Responsibilities
Provide remote and on‑site technical support for our clients
Network printer troubleshooting and configuration
Configure Windows‑based computers from a systems administrator perspective, including workstation image management and Active Directory tools management
Configure, troubleshoot, and resolve networking hardware and software issues
Be adept with utilizing PowerShell for automation and configuration changes en masse
Complete documentation in our ticketing system within the required time frame, including accurate time spent on resolving client issues
Serve as primary contact for third‑party vendors
Maintain high level of customer satisfaction
Adhere to quality standards set by the company
Represent the company in a professional and ethical manner
Benefits
401(k) matching
Competitive salary
Dental insurance
Donation matching
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
If you are interested in applying for this job, please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
#J-18808-Ljbffr
We are looking for a Network Infrastructure Support Specialist who is an expert in supporting Windows‑based workstations, printers, and servers. This includes enterprise‑level Active Directory management for users and computers in a Microsoft Domain, as well as DHCP and DNS configuration and maintenance. The role involves significant networking responsibilities, including configuration of routers, firewalls, switches, VLANs, and security best practices.
Job Description This position requires several years of experience managing servers and support equipment, and proficiency in networking equipment configuration, security best practices, and efficient VLAN setup. Candidates should have a strong desire to advance their career and a passion for helping others and learning new technology.
Core Principals
Providing phenomenal service to customers
Passion for learning new technology
Ability to communicate effectively with both technical and non‑technical customers
Self‑driven with high levels of personal responsibility and accountability
Ability to keep cool and collected when dealing with critical issues
High sense of urgency
Outstanding problem solving and critical‑thinking skills
Excellent interpersonal, written, and oral communication skills
Type at least 40 to 50 words per minute
Specific Qualifications
5+ years experience configuring and repairing Microsoft Windows‑based computers, including:
Windows Desktop Operating Systems from Windows 7 to most current version
Windows Server Operating Systems from Windows Server 2012 to most current version
Office versions from Office 2010 to most current version
Network and local printing
Imaging and maintaining base images
3+ years experience with Microsoft Active Directory Users & Computers, including:
Creation/implementation of Group Policy Objects (GPO) as part of automating configuration tasks for clients
DHCP and DNS configuration
2+ years experience using PowerShell to:
Conduct changes en masse throughout a network
Configure specific items on a workstation
2+ years experience configuring and deploying networking equipment, including routers, firewalls, and switches
A+ Technical Certification or equivalent experience
Network equipment configuration for Cisco, SonicWall, Sophos, Ubiquiti, and Ruckus
Experience with configuration/administration of Voice over IP (VoIP) and Facsimile over IP (FoIP)
Experience with configuration and administration of Electronic Medical Record (EMR) and Practice Management (PM) systems for healthcare clients
Responsibilities
Provide remote and on‑site technical support for our clients
Network printer troubleshooting and configuration
Configure Windows‑based computers from a systems administrator perspective, including workstation image management and Active Directory tools management
Configure, troubleshoot, and resolve networking hardware and software issues
Be adept with utilizing PowerShell for automation and configuration changes en masse
Complete documentation in our ticketing system within the required time frame, including accurate time spent on resolving client issues
Serve as primary contact for third‑party vendors
Maintain high level of customer satisfaction
Adhere to quality standards set by the company
Represent the company in a professional and ethical manner
Benefits
401(k) matching
Competitive salary
Dental insurance
Donation matching
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
If you are interested in applying for this job, please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
#J-18808-Ljbffr