Interurban Suites Hotel
Benefits
Bonus based on performance
Company parties
Employee discounts
Opportunity for advancement
Position Overview We are seeking a reliable and detail-oriented Night Auditor to join our front desk team. This overnight position is ideal for individuals who enjoy working independently in a quiet environment, ensuring our guests receive exceptional service during nighttime hours.
Key Responsibilities Guest Services
Provide courteous check-in and check-out services for late-arriving and early-departing guests
Handle guest inquiries, complaints, and requests with professionalism
Assist with room assignments and upgrades when available
Monitor building security and guest safety throughout the night
Respond to emergencies and coordinate with appropriate personnel
Security patrol
Audit & Financial Duties
Complete daily audit procedures and reconcile all front desk transactions
Balance cash drawers and prepare deposit summaries
Run and review daily revenue reports
Verify room rates, taxes, and posting accuracy
Process credit card batches and resolve payment discrepancies
Prepare morning reports for management review
Administrative Tasks
Update guest folios and resolve billing questions
Process group reservations and rooming lists
Maintain accurate guest registration records
Handle phone calls and take messages for other departments
Monitor and respond to online reviews and reservation platforms
Property Management
Conduct security walks of the property perimeter and common areas
Monitor surveillance systems and report any unusual activity
Coordinate with housekeeping for late check-outs and early arrivals
Ensure lobby and front desk areas remain clean and presentable
Assist with maintenance issues and emergency repairs
Required Qualifications
High school diploma or equivalent
Previous hotel or customer service experience preferred
Strong attention to detail and accuracy with numbers
Excellent communication and problem-solving skills
Ability to work independently with minimal supervision
Proficiency with computers and hotel management software
Must be able to lift up to 25 pounds occasionally
Reliable transportation for the overnight shift
Preferred Qualifications
Experience with Cloudbeds or similar property management systems
Previous night audit or accounting experience
Bilingual capabilities (Spanish/English)
CPR/First Aid certification
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Bonus based on performance
Company parties
Employee discounts
Opportunity for advancement
Position Overview We are seeking a reliable and detail-oriented Night Auditor to join our front desk team. This overnight position is ideal for individuals who enjoy working independently in a quiet environment, ensuring our guests receive exceptional service during nighttime hours.
Key Responsibilities Guest Services
Provide courteous check-in and check-out services for late-arriving and early-departing guests
Handle guest inquiries, complaints, and requests with professionalism
Assist with room assignments and upgrades when available
Monitor building security and guest safety throughout the night
Respond to emergencies and coordinate with appropriate personnel
Security patrol
Audit & Financial Duties
Complete daily audit procedures and reconcile all front desk transactions
Balance cash drawers and prepare deposit summaries
Run and review daily revenue reports
Verify room rates, taxes, and posting accuracy
Process credit card batches and resolve payment discrepancies
Prepare morning reports for management review
Administrative Tasks
Update guest folios and resolve billing questions
Process group reservations and rooming lists
Maintain accurate guest registration records
Handle phone calls and take messages for other departments
Monitor and respond to online reviews and reservation platforms
Property Management
Conduct security walks of the property perimeter and common areas
Monitor surveillance systems and report any unusual activity
Coordinate with housekeeping for late check-outs and early arrivals
Ensure lobby and front desk areas remain clean and presentable
Assist with maintenance issues and emergency repairs
Required Qualifications
High school diploma or equivalent
Previous hotel or customer service experience preferred
Strong attention to detail and accuracy with numbers
Excellent communication and problem-solving skills
Ability to work independently with minimal supervision
Proficiency with computers and hotel management software
Must be able to lift up to 25 pounds occasionally
Reliable transportation for the overnight shift
Preferred Qualifications
Experience with Cloudbeds or similar property management systems
Previous night audit or accounting experience
Bilingual capabilities (Spanish/English)
CPR/First Aid certification
#J-18808-Ljbffr