Remote Jobs
IntePros is seeking an experienced Collections and Deductions Analyst to join our global client in the healthcare services industry. This role manages very large, complex portfolios (over $200MM), making prior experience with high-value portfolios a key requirement. The analyst will research and reconcile customer disputes, payments, credits, invoices, and contracts to ensure accurate account balances and maximize payment recovery. The position requires the ability to handle significant transaction volumes, exercise sound judgment in fast-paced situations, and operate independently with minimal supervision. This person must be an expert in utilizing advanced excel features daily.
Primary Responsibilities
Monitor and analyze customer disputed invoices and short-payments across a high-volume portfolio.
Conduct detailed reviews of customer accounts, considering purchase history, payment patterns, credit exposure, and business strategy.
Evaluate and track past-due accounts receivable to mitigate credit risk.
Assess account creditworthiness and determine appropriate order holds or releases.
Investigate and resolve cash application discrepancies on customer accounts.
Review aged items for potential bad debt write-offs and process refund analyses.
Perform adjustments to ensure accurate customer account balances.
Contact customers directly to resolve open items and secure payment on overdue balances.
Collaborate with Sales, Operations, Logistics, and Distribution teams to resolve account issues and guide order release decisions.
Escalate risks and potential credit issues while maintaining strong cross-functional communication.
Prepare monthly and ad-hoc reports for key stakeholders.
Systems & Compliance
Maintain accurate records of customer discounts, allowances, and deductions in SAP.
Track and resolve deduction issues, including researching bank statements and cash applications.
Generate credit memos in accordance with SOPs to resolve disputes.
Ensure compliance with GAAP, SOX, and internal policies across all accounts receivable processes.
Support internal and external audits of deductions, payments, and write-offs.
Identify accounts requiring placement with collection agencies or third-party services.
Financial Responsibilities
Drive recovery of invalid disputed receivables.
Negotiate and structure customer payment plans.
Ensure compliance with US GAAP in all customer account reporting.
Recommend write-offs for uncollectible invoices and disputed balances.
Qualifications
Associate degree in Accounting or Finance required; Bachelor's degree preferred.
Minimum 5 years of A/R dispute resolution experience in a large organization, with direct use of vendor portals.
Minimum 5 years of cash application research and analysis.
Minimum 5 years of experience with A/R systems such as SAP or Oracle in large corporate environments.
Minimum 5 years of experience working cross-functionally with diverse teams at varying organizational levels.
Proven track record in managing very large, complex portfolios ($200MM+).
Strong knowledge of GAAP and SOX requirements in a publicly traded company.
Advanced Excel skills (formulas, pivot tables, v-lookups, etc.).
Ability to thrive in a fast-paced, global team environment.
#J-18808-Ljbffr
Primary Responsibilities
Monitor and analyze customer disputed invoices and short-payments across a high-volume portfolio.
Conduct detailed reviews of customer accounts, considering purchase history, payment patterns, credit exposure, and business strategy.
Evaluate and track past-due accounts receivable to mitigate credit risk.
Assess account creditworthiness and determine appropriate order holds or releases.
Investigate and resolve cash application discrepancies on customer accounts.
Review aged items for potential bad debt write-offs and process refund analyses.
Perform adjustments to ensure accurate customer account balances.
Contact customers directly to resolve open items and secure payment on overdue balances.
Collaborate with Sales, Operations, Logistics, and Distribution teams to resolve account issues and guide order release decisions.
Escalate risks and potential credit issues while maintaining strong cross-functional communication.
Prepare monthly and ad-hoc reports for key stakeholders.
Systems & Compliance
Maintain accurate records of customer discounts, allowances, and deductions in SAP.
Track and resolve deduction issues, including researching bank statements and cash applications.
Generate credit memos in accordance with SOPs to resolve disputes.
Ensure compliance with GAAP, SOX, and internal policies across all accounts receivable processes.
Support internal and external audits of deductions, payments, and write-offs.
Identify accounts requiring placement with collection agencies or third-party services.
Financial Responsibilities
Drive recovery of invalid disputed receivables.
Negotiate and structure customer payment plans.
Ensure compliance with US GAAP in all customer account reporting.
Recommend write-offs for uncollectible invoices and disputed balances.
Qualifications
Associate degree in Accounting or Finance required; Bachelor's degree preferred.
Minimum 5 years of A/R dispute resolution experience in a large organization, with direct use of vendor portals.
Minimum 5 years of cash application research and analysis.
Minimum 5 years of experience with A/R systems such as SAP or Oracle in large corporate environments.
Minimum 5 years of experience working cross-functionally with diverse teams at varying organizational levels.
Proven track record in managing very large, complex portfolios ($200MM+).
Strong knowledge of GAAP and SOX requirements in a publicly traded company.
Advanced Excel skills (formulas, pivot tables, v-lookups, etc.).
Ability to thrive in a fast-paced, global team environment.
#J-18808-Ljbffr