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Keller Executive Search

Funeral Director

Keller Executive Search, East Cleveland, Ohio, United States

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6 days ago Be among the first 25 applicants

Keller Executive Search provided pay range This range is provided by Keller Executive Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $75,000.00/yr - $100,000.00/yr

Our client, a premier funeral home specializing in Jewish funeral services with a longstanding reputation for excellence in the Cleveland area, is seeking an experienced Funeral Director to join their leadership team. This established location is known for its exceptional service to families during their most difficult times and its deep roots within the Jewish community.

As part of North America's largest funeral, cemetery, and cremation services provider, this role offers the stability and resources of a well-established organization combined with the meaningful work of serving families with compassion, professionalism, and cultural sensitivity. The ideal candidate will bring both funeral directing expertise and operational leadership capabilities to maintain the high standards this location is known for.

This is a permanent, onsite position.

Key Responsibilities Funeral Services & Family Care

Arrange and conduct funeral and memorial ceremonies in accordance with Jewish customs and traditions with professionalism and compassion

Facilitate arrangement conferences with families, negotiate funeral contracts, and present available services, merchandise, and benefits including veterans' recognition

Preside as Master of Ceremonies for visitations, funeral services, and graveside ceremonies

Coordinate all aspects of services including removals, transfers, preparation, and logistics

Handle pre-need arrangements and provide aftercare to families

Ensure families receive exceptional, personalized service that exceeds expectations

Operational Management

Manage day-to-day operations including scheduling, staffing, and resource allocation to ensure seamless service delivery

Ensure compliance with all professional, municipal, state, and federal licensing regulations

Complete and accurately prepare all required documentation, contracts, legal documents, and reports

Monitor facility, grounds, vehicles, and equipment maintenance ensuring professional appearance and proper working order

Manage inventory of caskets, funeral supplies, and merchandise

Identify and implement process improvements to enhance efficiency and service quality

Financial & Business Management

Support business planning and achievement of financial goals

Monitor operational expenses, approve expenditures, and control costs effectively

Support initiatives to encourage profitable case volume growth

Leadership & Staff Coordination

Guide and direct funeral home staff to ensure cohesive, high-quality service delivery

Communicate expectations clearly and maintain service excellence standards

Foster a sense of ownership and pride among team members

Provide oversight, coaching, and support for staff development

Community Engagement

Build and maintain strong relationships within the Jewish community and local religious organizations

Participate in community, civic, and religious organizations to strengthen the funeral home's presence

Represent the funeral home with professionalism and cultural sensitivity

Compliance & Safety

Ensure adherence to all licensing regulations, company policies, and industry best practices

Promote and maintain a safe, healthy work environment

Requirements Licensing & Education

Active Funeral Director license in the state of Ohio (must meet all Ohio licensing requirements as prescribed by the state board)

High school diploma or equivalent required

Technical diploma in Funeral Services or Mortuary Science

Bachelor's degree in Mortuary Science or related field as required by state law preferred

Valid driver's license

Experience

Completed internship for Funeral Director

Minimum 1-2 years of funeral service industry experience

Demonstrated progression of responsibilities throughout career

Proven track record of providing exceptional service to families

Experience managing daily operations in a funeral home environment

Preferred Qualifications (not essential)

Extensive experience with Jewish funeral customs and traditions highly preferred - deep familiarity with Jewish funeral rites, burial practices, religious requirements, and cultural sensitivities

Licensed Embalmer certification (dual Funeral Director/Embalmer license)

Prior experience managing people and leading a funeral home team

Knowledge of HMIS, InfoPort, and CarePoint systems

Experience working in premier or high-volume funeral locations

Track record of community engagement and business development

Skills & Competencies

Strong work ethic and unwavering commitment to service excellence

High level of compassion, integrity, and professionalism

Excellent communication and interpersonal skills, including public speaking abilities

Ability to work with diverse families during emotionally sensitive times

Detail-oriented with exceptional organizational and multitasking abilities

Strong problem-solving skills and sound judgment under pressure

Knowledge of religious and fraternal organization customs, particularly Jewish traditions

Proficiency with computers and MS Office Suite (Word, Excel, Outlook)

Availability

Location: Cleveland, OH onsite

Ability to work evenings and weekends as services require

Willingness to work beyond standard business hours based on operational needs

Commitment to being available when families need support

Benefits

Competitive base salary: $75,000 - $100,000 (Compensation commensurate with experience, qualifications, and licensure)

Performance-based bonus potential

Commission earnings on product sales and service arrangements

Comprehensive benefits package—Health, vision, dental

401(k) retirement plan

Relocation Assistance

Relocation assistance available

Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement:

Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.

Commitment to Diversity:

Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.

Reasonable Accommodations:

Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.

Compensation Information:

For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.

Compliance with Laws:

Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Workplace Harassment:

Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

E-Verify Participation:

Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.

Privacy and Pay Equity:

California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at www.kellerexecutivesearch.com.

Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.

Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.

State-Specific Information:

Rhode Island: We do not request or require salary history from applicants.

Connecticut: We provide wage range information upon request or before discussing compensation.

New Jersey: We do not inquire about salary history unless voluntarily disclosed.

Veteran Status:

Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.

Genetic Information:

In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.

Local Laws:

Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.

Note:

This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

Seniority level

Director

Employment type

Full-time

Job function

Management

Industries

Individual and Family Services

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