State of Oregon
Marketplace Outreach and Education Coordinator Program Analyst 2
State of Oregon, Salem, Massachusetts, us, 01971
Marketplace Outreach and Education Coordinator
Position Type: Employee | Salary: $5,325 - $8,148 monthly | Classification: Program Analyst 2 | Agency: Oregon Health Authority | Initial Posting Date: 10/31/2025 | Application Deadline: 11/15/2025
Job Summary The Marketplace Outreach and Education Coordinator analyses insurance knowledge to resolve issues for members in the health‑coverage marketplace, providing education and support to enable individuals to protect their rights. The coordinator works in an assigned region to identify gaps among underserved populations, partners with community organizations, and delivers outreach, training, and enrollment support to Oregonians.
Responsibilities
Analyze and resolve member insurance issues, gathering facts, assessing problems, and proposing solutions.
Identify and address gaps in coverage access for underserved and marginalized populations within the assigned region.
Collaborate with community partners, agents, grant recipients, and medical providers to promote uptake of Oregon Health Insurance Marketplace options.
Provide training and support to community partners and agents to help them enroll Oregonians into insurance programs.
Develop outreach materials and maintain knowledge of insurance laws, regulations, and Marketplace products.
Maintain accurate records of outreach activities and report on outcomes.
Minimum Qualifications
Bachelor’s degree in Business, Public Administration, Behavioral or Social Sciences, or a related field.
Two (2) years of experience coordinating or administering a program related to health insurance, marketing, or community outreach.
OR five (5) years of related experience that supports the knowledge and skill requirements for this classification.
A valid driver’s license and satisfactory driving record; travel and use of state vehicles are required.
Desired Attributes
Deep knowledge of insurance laws and regulations.
Experience in training, presenting, and providing outreach to diverse communities.
Strong problem‑solving, communication, and interpersonal skills.
Knowledge of Oregon Health Insurance Marketplace products and policy positions.
High judgment and diplomacy in challenging situations.
Technical insurance background and ability to develop and implement effective plans.
Application Guidance Submit a resume and cover letter (max three pages) describing how you meet the desired attributes. Applicants must upload their resume and cover letter to be considered.
Benefits
Competitive medical, vision, and dental benefits with low out‑of‑pocket costs.
Optional life and disability insurance, short‑term disability, deferred compensation, and flexible spending accounts.
11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.
Possible eligibility for Public Service Loan Forgiveness and retirement participation in PERS/OPSRP.
EEO Statement The Oregon Health Authority is an affirmative action and equal opportunity employer, committed to fair employment practices and pay equity for all employees. We do not discriminate based on race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation, or any protected class. Salary is determined through a fair review of education, experience, and training relevant to the position.
OHA is an anti‑racist organization working to eliminate health inequities and dismantle structural barriers that impact underserved communities. Join us in advancing our Strategic Plan and building a more equitable Oregon.
#J-18808-Ljbffr
Job Summary The Marketplace Outreach and Education Coordinator analyses insurance knowledge to resolve issues for members in the health‑coverage marketplace, providing education and support to enable individuals to protect their rights. The coordinator works in an assigned region to identify gaps among underserved populations, partners with community organizations, and delivers outreach, training, and enrollment support to Oregonians.
Responsibilities
Analyze and resolve member insurance issues, gathering facts, assessing problems, and proposing solutions.
Identify and address gaps in coverage access for underserved and marginalized populations within the assigned region.
Collaborate with community partners, agents, grant recipients, and medical providers to promote uptake of Oregon Health Insurance Marketplace options.
Provide training and support to community partners and agents to help them enroll Oregonians into insurance programs.
Develop outreach materials and maintain knowledge of insurance laws, regulations, and Marketplace products.
Maintain accurate records of outreach activities and report on outcomes.
Minimum Qualifications
Bachelor’s degree in Business, Public Administration, Behavioral or Social Sciences, or a related field.
Two (2) years of experience coordinating or administering a program related to health insurance, marketing, or community outreach.
OR five (5) years of related experience that supports the knowledge and skill requirements for this classification.
A valid driver’s license and satisfactory driving record; travel and use of state vehicles are required.
Desired Attributes
Deep knowledge of insurance laws and regulations.
Experience in training, presenting, and providing outreach to diverse communities.
Strong problem‑solving, communication, and interpersonal skills.
Knowledge of Oregon Health Insurance Marketplace products and policy positions.
High judgment and diplomacy in challenging situations.
Technical insurance background and ability to develop and implement effective plans.
Application Guidance Submit a resume and cover letter (max three pages) describing how you meet the desired attributes. Applicants must upload their resume and cover letter to be considered.
Benefits
Competitive medical, vision, and dental benefits with low out‑of‑pocket costs.
Optional life and disability insurance, short‑term disability, deferred compensation, and flexible spending accounts.
11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.
Possible eligibility for Public Service Loan Forgiveness and retirement participation in PERS/OPSRP.
EEO Statement The Oregon Health Authority is an affirmative action and equal opportunity employer, committed to fair employment practices and pay equity for all employees. We do not discriminate based on race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation, or any protected class. Salary is determined through a fair review of education, experience, and training relevant to the position.
OHA is an anti‑racist organization working to eliminate health inequities and dismantle structural barriers that impact underserved communities. Join us in advancing our Strategic Plan and building a more equitable Oregon.
#J-18808-Ljbffr