Woodgrain
Outside Sales Representative (Retail)- Hooksett, NH
Woodgrain, Hooksett, New Hampshire, us, 03106
About Woodgrain
Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.
Summary The retail outside sales representative is responsible for all customer sales activities in an assigned territory for our retail Big Box customers. The sales representative works within the sales and support teams for the achievement of customer satisfaction, profitable revenue generation, and long‑term account goals which align with company strategy, vision, and values.
Primary Customer Focus The outside sales representative will primarily be focused on the big box retail segment, i.e. Home Depot and Lowe’s.
Essential Duties and Responsibilities
Meet and/or exceed sales goals and objectives for assigned territory.
Collaborate with Regional Sales Manager to establish targets, goals, and most efficient schedule.
Meet / exceed quota for sales, gross margin, and YoY growth.
Sets regularly scheduled training courses for all locations and new employees.
Promote features and benefits of products and services available within the market.
Use pricing configurator and other pricing tools for speed and accuracy of quotes.
Ride‑alongs with our manufacturer reps.
Attend and engage in contractor events.
Ensure all department staff is updated on product availability, new products, pricing and quoting processes, lead times, literature, and current in‑store displays.
Identify available space within the store for displays.
Follow correct process to get displays approved, ordered, and set up.
Keep displays clean, presentable, and current.
Pro Desk and Pro Sales Team
Check in with pro sales team on current opportunities and projects.
Keep them updated on product availability, new products, pricing and quoting processes, lead times, literature, and current in‑store displays.
Ride‑along calls on home builders and contractors.
Check in with pro sales team sales manager and other leaders within the market.
Work with store associates to follow up on any service/warranty issues.
In‑store service for partnered locations where Woodgrain is stocking supplier.
Establish and maintain operational standards for assigned locations.
Utilize digital platforms to score locations on their completeness of projects.
Identify high‑volume stores and suggest service frequency changes.
Review accuracy of planograms (stock) & completeness of SOS kiosk for entry and interior door programs.
Dust SOS kiosk, replenish catalog displays as needed.
Remove excess packaging material and staples from stocked retail units.
Business Understanding
Internally:
Woodgrain capabilities, processes, products, supply chain, data, pricing, CRM, etc.
Externally:
Global supply chain, local market trends and conditions, supply partners, competition, market pricing, etc.
Organization, Prioritization, and Communication
Set an effective and efficient schedule for meetings, travel, and office time.
Complete all action items in a timely manner.
Respond quickly and show a sense of urgency.
Take time for self and professional development.
Allocate appropriate time to prepare for sales calls.
Allocate appropriate time for completing action items from sales calls.
Keep all new business opportunities updated in CRM.
Keep all account information and sales calls updated in CRM.
Communicate well across all business functions to satisfy customer needs.
Our Culture and Core Values
Core Values:
Servant Leaders, integrity, customer focus, safety, and respect for people.
Division:
Committed, empowered, inquisitive, collaborative, and urgent.
Sales Team:
Passionate, tenacious, creative, hungry, and competitive.
Sales Process:
Professional, consultative, sense of urgency, persistent, and customer centric.
Sales Team Leadership:
Empathetic, humble, mentors, patient, and accountable.
Qualifications
Valid state driver’s license required.
Bachelor’s Degree preferred but not required.
Minimum 1 year outside sales experience.
Competitive attitude, desire to succeed.
Above average skills in Microsoft Windows, Word, Excel, and PowerPoint.
Excellent communication skills, both oral and written.
Attention to detail; time‑management; self‑motivation.
Ability to build relationships and maintain a positive attitude.
Professional appearance and public image; significant travel with overnight stay.
Physical Demands Regularly required to talk or listen, lift, stock, cull, or inspect material on a daily, weekly, or monthly basis. Work environment includes travel to customer locations, remote home office, company branches, and industry events.
Company Benefits
Health, Dental, and Vision Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401(k) with Company Match
Group Term Life Insurance and AD&D
Employer Paid Long‑Term & Short‑Term Disability
Voluntary Supplemental Hospital and Accident Plans
Employee Assistance Program
8 Company Paid Holidays & 1 Floating Holiday
Paid Time Off (PTO)
Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.
Woodgrain is a drug, alcohol, and tobacco‑free workplace. All offers of employment are contingent upon pre‑employment background and drug screening, and some positions require a fitness for duty test.
Application Apply now
#J-18808-Ljbffr
Summary The retail outside sales representative is responsible for all customer sales activities in an assigned territory for our retail Big Box customers. The sales representative works within the sales and support teams for the achievement of customer satisfaction, profitable revenue generation, and long‑term account goals which align with company strategy, vision, and values.
Primary Customer Focus The outside sales representative will primarily be focused on the big box retail segment, i.e. Home Depot and Lowe’s.
Essential Duties and Responsibilities
Meet and/or exceed sales goals and objectives for assigned territory.
Collaborate with Regional Sales Manager to establish targets, goals, and most efficient schedule.
Meet / exceed quota for sales, gross margin, and YoY growth.
Sets regularly scheduled training courses for all locations and new employees.
Promote features and benefits of products and services available within the market.
Use pricing configurator and other pricing tools for speed and accuracy of quotes.
Ride‑alongs with our manufacturer reps.
Attend and engage in contractor events.
Ensure all department staff is updated on product availability, new products, pricing and quoting processes, lead times, literature, and current in‑store displays.
Identify available space within the store for displays.
Follow correct process to get displays approved, ordered, and set up.
Keep displays clean, presentable, and current.
Pro Desk and Pro Sales Team
Check in with pro sales team on current opportunities and projects.
Keep them updated on product availability, new products, pricing and quoting processes, lead times, literature, and current in‑store displays.
Ride‑along calls on home builders and contractors.
Check in with pro sales team sales manager and other leaders within the market.
Work with store associates to follow up on any service/warranty issues.
In‑store service for partnered locations where Woodgrain is stocking supplier.
Establish and maintain operational standards for assigned locations.
Utilize digital platforms to score locations on their completeness of projects.
Identify high‑volume stores and suggest service frequency changes.
Review accuracy of planograms (stock) & completeness of SOS kiosk for entry and interior door programs.
Dust SOS kiosk, replenish catalog displays as needed.
Remove excess packaging material and staples from stocked retail units.
Business Understanding
Internally:
Woodgrain capabilities, processes, products, supply chain, data, pricing, CRM, etc.
Externally:
Global supply chain, local market trends and conditions, supply partners, competition, market pricing, etc.
Organization, Prioritization, and Communication
Set an effective and efficient schedule for meetings, travel, and office time.
Complete all action items in a timely manner.
Respond quickly and show a sense of urgency.
Take time for self and professional development.
Allocate appropriate time to prepare for sales calls.
Allocate appropriate time for completing action items from sales calls.
Keep all new business opportunities updated in CRM.
Keep all account information and sales calls updated in CRM.
Communicate well across all business functions to satisfy customer needs.
Our Culture and Core Values
Core Values:
Servant Leaders, integrity, customer focus, safety, and respect for people.
Division:
Committed, empowered, inquisitive, collaborative, and urgent.
Sales Team:
Passionate, tenacious, creative, hungry, and competitive.
Sales Process:
Professional, consultative, sense of urgency, persistent, and customer centric.
Sales Team Leadership:
Empathetic, humble, mentors, patient, and accountable.
Qualifications
Valid state driver’s license required.
Bachelor’s Degree preferred but not required.
Minimum 1 year outside sales experience.
Competitive attitude, desire to succeed.
Above average skills in Microsoft Windows, Word, Excel, and PowerPoint.
Excellent communication skills, both oral and written.
Attention to detail; time‑management; self‑motivation.
Ability to build relationships and maintain a positive attitude.
Professional appearance and public image; significant travel with overnight stay.
Physical Demands Regularly required to talk or listen, lift, stock, cull, or inspect material on a daily, weekly, or monthly basis. Work environment includes travel to customer locations, remote home office, company branches, and industry events.
Company Benefits
Health, Dental, and Vision Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401(k) with Company Match
Group Term Life Insurance and AD&D
Employer Paid Long‑Term & Short‑Term Disability
Voluntary Supplemental Hospital and Accident Plans
Employee Assistance Program
8 Company Paid Holidays & 1 Floating Holiday
Paid Time Off (PTO)
Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.
Woodgrain is a drug, alcohol, and tobacco‑free workplace. All offers of employment are contingent upon pre‑employment background and drug screening, and some positions require a fitness for duty test.
Application Apply now
#J-18808-Ljbffr