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Spring EQ LLC

Director, Strategic Projects

Spring EQ LLC, Charlotte, North Carolina, United States, 28245

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Overview Spring EQ is a national home equity lender providing flexible and tailored financing solutions directly to consumers with a national network of experienced brokers and partners. Since its founding in 2016, Spring EQ is among the fastest growing and highest-rated home equity financing partners in the United States. Spring EQ offers a broad range of home equity products and delivers a simple and streamlined process that results in faster funding, trustworthy loans, and less frustration for consumers today. To learn more about Spring EQ, visit www.springeq.com.

At Spring EQ, it is our mission to empower homeowners and buyers to achieve and maximize the value of homeownership in a simple, fast, and ethical manner. Our values are to

Be kind and treat all people – teammates, customers, and vendors – with respect and consideration

Be adaptable and embrace change

Be accountable and take responsibility and deliver the effort to fully complete the task

Be better and strive for continuous improvement in ourselves, our team, and the company for our customers

Be part of the solution and solve problems, find the answers, and collaborate

Work hard, have fun, and get things done

The Director, Strategic Projects is responsible for leading and executing key strategic initiatives that drive organizational growth, efficiency, and transformation. This role partners with senior leaders and cross-functional teams to translate strategic goals into actionable project plans, ensuring timely delivery, measurable outcomes, and effective change management across departments.

Responsibilities

Lead end-to-end project management for strategic initiatives, from planning and resource allocation to execution and post-implementation review.

Collaborate with executives and functional leaders to translate strategic priorities into detailed project plans, milestones, and success metrics.

Monitor progress and proactively identify risks, dependencies, and issues that could impact delivery.

Drive alignment across departments by facilitating communication, collaboration, and accountability.

Develop and maintain project documentation, including charters, timelines, budgets, and status reports.

Coordinate and lead project meetings, ensuring clear communication of goals, progress, and next steps.

Use data and performance metrics to evaluate project outcomes and recommend adjustments to strategy or process.

Support organizational change management efforts, ensuring employees and stakeholders are informed and engaged during transitions.

Identify process improvement opportunities and contribute to continuous improvement initiatives.

Report progress and insights to senior leadership through dashboards, presentations, and executive summaries.

Qualifications Supervisory Responsibilities:

Manage as needed

Required Skills/Abilities:

Strategic and critical thinking

Cross-functional collaboration

Change management and adaptability

Results-oriented and proactive

Strong interpersonal and leadership skills

Data-driven decision-making

Education and Experience:

Bachelor’s degree in Business, Management, or a related field required.

5+ years management experience in Financial Services or Product Management; Project Management related experience, preferably in operations, strategy or transformation roles.

Experience within mortgage industry highly preferred

Proven track record of successfully implementing cross-functional strategic initiatives.

Excellent communication, presentation, and stakeholder management skills.

Highly organized with strong analytical and problem‑solving abilities.

Proficient in Microsoft PowerPoint, Word, Excel, Smartsheet, and other applicable software.

Strong understanding of project management methodologies (Agile, Waterfall, or hybrid).

PMP, Lean Six Sigma, or related certification desirable.

Healthy work-life balance.

We are committed to supporting a healthy work-life balance and fostering an environment of productivity and collaboration. This position follows a hybrid schedule for team members working in our corporate offices, combining on-site presence with remote flexibility. Our hybrid model is designed to promote teamwork and engagement while also providing the adaptability professionals need to manage their responsibilities effectively.

Benefits

401k Company Match

Annual Charitable Matching Gift Program

Commuter Benefits

Company Holidays

Credit Union Membership

Dental Insurance

Dependent Care Plan

Disability Insurance

Employee Assistance Program

Life Insurance

Medical Insurance

Paid Time Off Plan

Vision Insurance

Weekly Non‑Management Dinner Benefit

Spring EQ is an Equal Opportunity Employer. We make all employment decisions based on merit and business needs. If you require a reasonable accommodation at any stage of the hiring or employment process, please contact recruiting@springeq.com

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