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Georgetown Allure

Operations Manager Medical Spa

Georgetown Allure, Washington, District Of Columbia, United States, 20022

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Operations Manager - Medical Spa

Washington, DC (On-Site) Full-Time

Georgetown Allure Medical Spa is a top-tier aesthetic destination in Washington, DC, known for advanced treatments, a luxury atmosphere, and a loyal client base. We combine beauty, science, and personalized care to help clients look and feel their best. Position Overview: Were hiring a dedicatedOperations Coordinatorto oversee day-to-day operations, support both the in-person and remote teams, and help drive internal performance. This is a leadership-focused role ideal for someone with deep experience in the medical aesthetics field and a passion for building structure, elevating team culture, and contributing to long-term business growth.

Key Responsibilities: Operational Improvement: Optimize internal systems, workflows, and daily processes to ensure efficiency and consistency Team Coordination: Lead and organize staff schedules, priorities, and responsibilities to support strong team performance Business Development: Identify and implement ideas to increase client retention, improve service offerings, and support membership growth Marketing & Promotion: Lead local marketing efforts, social media content, email outreach, in-house promotions, and performance-driven campaigns Client Satisfaction: Maintain high service standards, handle client feedback professionally, and ensure a consistently positive experience Performance Tracking: Monitor KPIs, client trends, and operational data to support decision-making and accountability Brand Alignment: Ensure all communications, visuals, and interactions reflect the Georgetown Allure image and values

What We're Looking For: Minimum 5 years of experience in the medical spa or aesthetics industry (required) Minimum 2 years of experience in a leadership or management role (required) Bachelors degree (required) Proven ability to lead teams, create positive energy , and inspire both clients and staff Strong understanding of medical spa treatments, workflow, and client care standards Self-starter with a creative mindset and strong business development instincts Highly organized, motivated, and focused on long-term growth Must be available to work Friday through Sunday , plus two additional weekdays Looking for a long-term opportunity with potential to grow and lead for many years ahead

This is more than just a role, its an opportunity to be part of something special. Youll help shape the internal structure of a respected and growing medical spa, bring fresh ideas to life, and work alongside a passionate team that values excellence, creativity, and care. If you're looking for a long-term home where your leadership matters and your energy makes a difference, wed love to meet you.

Come Grow With Us!