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KFC

General Manager of Restaurant Operations

KFC, Racine, Wisconsin, United States, 53404

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Are you ready to embark on a rewarding journey in the vibrant restaurant industry, home to over 200,000 establishments in the U.S.? Join Yum Brands, the global leader in the restaurant sector, boasting nearly 60,000 locations worldwide, including over 30,000 KFC outlets. With brands like Taco Bell, Pizza Hut, and The Habit Burger Grill in our portfolio, we open a new restaurant every two hours. Mitra QSR is proud to be one of the largest KFC Franchise Organizations in the country. Become part of the Mitra family culture where you can build a thriving career with abundant growth and financial opportunities. COMPANY OVERVIEW About Mitra QSR:

Our commitment to exceptional service, integrity, and personal growth has fueled our expansion from a single location in Texas to 180 stores across 15 states, making us the third-largest KFC franchisee in the U.S. Growth Journey:

We embrace every moment as we adapt and evolve in this rapidly changing industry. Our Philosophy:

We believe that while skills can be developed, passion is inherent. Our goal is to provide the best resources and training for your success and advancement. Our Leadership:

Our leadership team comprises over 25 years of experience in KFC/Taco Bell and over 10 years at Mitra QSR, supported by 30+ Area Leaders with an average tenure exceeding 8 years. WHY JOIN US? Family-Oriented Company Culture Enjoyable Work Hours (No breakfast service and typical closing by 11 PM) Recognitions for Outstanding Employees Engage in Community Activities Competitive Pay and Benefits Eligibility for Bonuses Paid Time Off 401k with Company Match Healthcare and Wellness Initiatives Employee Discounts Educational Opportunities KFC Scholarships of up to $20,000 for college or trade school Tuition-Free Degrees fully funded by the KFC Foundation Career Progression Opportunities JOB SUMMARY As a General Manager of Restaurant Operations at Mitra QSR, you will oversee three essential aspects of our business: Our Employees:

Manage daily operations, develop and retain your team, and foster a customer-centric culture. Our Customers:

Ensure your team delivers delicious food quickly and with a smile in a clean environment, as speed and quality are paramount in a Quick Service Restaurant. Our Restaurants:

Uphold high cleanliness and operational standards to maintain a safe and effective workplace. ROLE EXPECTATIONS Create a Positive Environment:

Build a collaborative workplace where all team members feel valued. Mentor and Inspire:

Lead your team to provide exceptional customer service. Deliver Outstanding Service:

Ensure guests enjoy fantastic experiences characterized by friendly service, cleanliness, and high-quality food. Maintain Operational Standards:

Keep the restaurant and equipment in excellent condition. Manage Financials:

Understand and oversee the restaurant’s Profit and Loss (P&L) statements. Ensure Compliance:

Adhere to all regulations and Mitra standards. SKILLS AND QUALIFICATIONS Servant Leader:

Your success hinges on the success of your team. Effective Mentor and Coach:

Provide guidance and support to team members. Learner Mindset:

Embrace continuous learning and process improvement. Customer Service Orientation:

Focus on delivering top-notch customer service and quality products. Organized:

Excellent time management skills are essential. Financial Acumen:

Basic financial understanding is required. Ownership Mindset:

Take accountability for business results. REQUIREMENTS Strong communication skills. Must be at least 18 years old and possess a valid U.S. ID. Willingness to undergo a criminal background check and work with minors. Flexible availability, including weekends and holidays. Ability to stand for extended periods and lift up to twenty-five pounds. Reliable transportation to and from work. A readiness to embrace fun and engage with the Mitra culture. Join Mitra QSR and be part of a vibrant team where your passion drives our success!