Lead Content Strategist for Information Architecture

Our Company At Teradata, we empower people by providing better information. Our cloud analytics and data platform for AI delivers harmonized data and trusted AI, enabling our customers to make confident decisions. The world's leading companies across various industries rely on Teradata to enhance business performance and enrich customer experiences. What You’ll Do As the Lead Content Strategist and Information Architect, you will play a crucial role in reimagining how we design and deliver technical content to customers across various channels, including websites and AI-powered experiences. Your expertise in information architecture will guide a significant redesign of our technical content sites and experiences, while also revamping our content management systems, authoring processes, and AI tools. Your day-to-day responsibilities will include: Assessing the current state of Teradata's technical documentation and defining an improved information architecture to enhance content findability and usability. Developing an actionable plan for information architecture and providing training to ensure organizational effectiveness in technical content delivery. Evaluating existing content management systems to identify areas for improvement that align with our ambitious end-to-end content vision. Collaborating with product management and content engineering to document requirements for content creation and governance. Guiding the implementation of new tools and processes to enhance content management capabilities. Partnering with product managers and designers to identify user needs through research and user testing. Actively engaging in discussions around product plans and contributing to content strategies that enhance business objectives. Gaining a deep understanding of Teradata products to uncover content and design opportunities that support our customers. Working with teams to establish and refine metrics for content success, using data to drive continuous improvement. Contributing to a design system that reinforces content and design standards across the enterprise. Advocating for the importance of content strategy and design in all aspects of the product lifecycle. If you thrive on balancing systems with interpersonal connections, this role is an ideal fit. Who You’ll Work With You will be part of our product engineering and experience team, focusing on enhancing user experience for our unified Teradata platform. This enterprise-wide role involves collaboration with engineers, product architects, product managers, and content designers. This position reports to the Director of Content Strategy. What Makes You a Qualified Candidate Extensive knowledge of content management systems, with a focus on AI-enabled tools. Familiarity with XML/DITA and headless content architectures. Experience with a range of content deliverables, including user interfaces and technical documentation. Expertise in content workflows and operational support systems. Understanding of measuring content and design effectiveness. Proven ability to present innovative content approaches and facilitate team buy-in. Empathy and strong communication skills to connect with diverse teams. A curiosity-driven mindset eager to learn and innovate. What You’ll Bring A track record of enhancing information architecture within multifaceted organizations. Experience in implementing or refining content management systems and processes. Familiarity with content migration challenges. Strong writing and communication skills to convey content trends and technologies. People skills that foster rapport with colleagues and clients. Experience in SaaS initiatives. A knack for navigating complex problem spaces. A sense of humor and a commitment to positive teamwork. Why We Think You'll Love Teradata We prioritize a people-first culture, embrace flexible work models, and focus on employee well-being. We are dedicated to creating an inclusive environment that celebrates individual differences. Teradata is an equal opportunity employer, committed to diversity and creating a welcoming environment for all. Pay Rate: 111800.0000 - 139800.0000 - 167700.0000 Annually Your starting pay will depend on your location, skills, and experience. All permanent roles are eligible for our annual incentive plans. Employees are also eligible for comprehensive benefits, including a 401(k) plan and time-off programs.