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Energy Jobline ZR

Infrastructure Engineer in Colonial Heights

Energy Jobline ZR, Colonial Heights, Virginia, United States, 23834

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Job DescriptionJob Description Infrastructure Engineer *This is an onsite position

Description:

The Infrastructure Solutions Architect 2 is responsible for effective provisioning installation/configuration operation and maintenance of computer hardware and software and related infrastructure.

This individual ensures that system hardware operating systems software systems and related procedures adhere to Commonwealth policies standards and guidelines.

Responsibilities include systems administration engineering and provisioning operations and support maintenance and research and development to ensure continual innovation.

Responsibilities:

Responds to Tier 1 2 support requests.

Provides exceptional customer service.

Communicates effectively with teammates and customers of varying levels of technical expertise.

Responds to all break/fix requests associated with end user resources.

Configures and deploys new/replacement desktop/laptop computer equipment and peripherals.

Maintains up-to-date project and architecture documentation.

Maintains up-to-date inventory and maintenance records.

Monitors system resources for server/service anomalies.

Resolves connection issues between users and resources.

Maintains detailed change history of changes.

Supports team efforts to improve cybersecurity controls and defenses.

Supports team efforts for threat hunting and mitigation.

Manages time and resource constraints.

Install new / rebuild existing servers and configure hardware peripherals services settings directories storage etc. in accordance with standards and project/operational requirements.

Perform daily system monitoring verifying the integrity and availability of all hardware server resources systems and key processes reviewing system and application logs and verifying completion of scheduled jobs such as backups.

Perform regular security monitoring to identify any possible intrusions.

Perform daily backup operations and regular file archival and purge as necessary.

Create change and delete user accounts per request.

Provide Tier III/other support per request from various constituencies.

Investigate and troubleshoot issues.

Diagnose and recover from hardware or software failures.

Coordinate and communicate with impacted constituencies.

Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities.

Configure / add new services as necessary.

Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs.

Maintain operational configuration or other procedures.

Perform periodic performance reporting to support capacity planning.

Perform ongoing performance tuning hardware upgrades and resource optimization as required.

Configure CPU memory and disk partitions as required.

Required Skills/Knowledge/Experience:

Help Desk Support,

Required 5 Years

Customer Service,

Required 5 Years

Desktop/Laptop/Server Hardware,

Required 5 Years

Desktop/Server Applications,

Required 5 Years

General Network,

Required 3 Years

Hands-On w/Network Equip,

Required 3 Years

Virtualization,

Required 3 Years

Backup and Recovery,

Required 3 Years

Microsoft Office,

Required 3 Years

Cybersecurity,

Highly desired 2 Years

General Database,

Nice to have 2 Years

Audio-Video Support,

Nice to have 2 Years

Proper email communication will only be done to and from @

astyra.com

email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!

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If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.