Cetera Financial Group
Overview
The Advisory Concierge Specialist ensures the daily continuity of advisory sales by providing subject matter expertise to financial advisors on Ceteras advisory offerings, systems, products, and processes. This includes call-in support, issue troubleshooting, and white glove transition support for financial advisors and their clients. Responsibilities
Provide in-call education and troubleshooting support to financial advisors and Regional Growth Teams. Respond to inbound advisory-specific inquiries and resolve or escalate as needed. Identify sales opportunities and refer to Advisory Consultants and Regional Growth Teams. Support financial advisors through key advisory business transitions requiring significant client action. Create and present proposals illustrating advisory business practice transitions. Assist advisors with execution challenges (e.g., building My Advice Architect reports, completing client paperwork). Manage operational tasks from preparation to completion on behalf of advisors and clients. Collaborate with transitions and conversion support teams to deliver operational assistance. Qualifications
Bachelors Degree required. Minimum of 3 years in operational or sales support in the financial industry, preferably in RIA, Broker-Dealer, Wealth Management space. Strong verbal and written communication skills. Proven attention to detail and excellent customer service. FINRA Series 7 required. Must obtain FINRA Series 66 (or Series 63 & 65) within 90 days of starting the role. Compensation
The base annual salary range for this role is $75,000 and a generous incentive compensation package. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations. About Cetera
Cetera Financial Group ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions. Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology. Cetera Financial Group refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions, and Cetera Financial Specialists. Equal Employment Opportunity
Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. All employment decisions will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law. #J-18808-Ljbffr
The Advisory Concierge Specialist ensures the daily continuity of advisory sales by providing subject matter expertise to financial advisors on Ceteras advisory offerings, systems, products, and processes. This includes call-in support, issue troubleshooting, and white glove transition support for financial advisors and their clients. Responsibilities
Provide in-call education and troubleshooting support to financial advisors and Regional Growth Teams. Respond to inbound advisory-specific inquiries and resolve or escalate as needed. Identify sales opportunities and refer to Advisory Consultants and Regional Growth Teams. Support financial advisors through key advisory business transitions requiring significant client action. Create and present proposals illustrating advisory business practice transitions. Assist advisors with execution challenges (e.g., building My Advice Architect reports, completing client paperwork). Manage operational tasks from preparation to completion on behalf of advisors and clients. Collaborate with transitions and conversion support teams to deliver operational assistance. Qualifications
Bachelors Degree required. Minimum of 3 years in operational or sales support in the financial industry, preferably in RIA, Broker-Dealer, Wealth Management space. Strong verbal and written communication skills. Proven attention to detail and excellent customer service. FINRA Series 7 required. Must obtain FINRA Series 66 (or Series 63 & 65) within 90 days of starting the role. Compensation
The base annual salary range for this role is $75,000 and a generous incentive compensation package. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations. About Cetera
Cetera Financial Group ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions. Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology. Cetera Financial Group refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions, and Cetera Financial Specialists. Equal Employment Opportunity
Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. All employment decisions will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law. #J-18808-Ljbffr