Bank of America
Overview
Job Description: Bank of America is guided by a common purpose to help make financial lives better through the power of every connection. We drive Responsible Growth and deliver for our clients, teammates, communities and shareholders every day. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and flexibility based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Position Summary
Technology Operations Specialist will work on managing self service applications. Key responsibilities include providing operational support, performing application releases, and deploying hotfixes or patches. They should be able to work as part of a team with other technical teams (Networking, GIS, Server and/or DBA) to analyze data and connectivity to determine system failure points or root causes during outages. The ideal candidate must be self-motivated, proactive, detail-oriented, with strong communication and analytical skills. Participate in Disaster Recovery and Resiliency. Required Qualifications
Linux/Unix systems administration experience Experience with troubleshooting tools such as GREP, Splunk (creating dashboards, monitoring alerts, queries), Dynatrace, etc. Ability to interact with customers and provide exceptional technical services Ability to investigate and analyze systems logs from the infrastructure, work with vendors to analyze, and determine root cause Desired Qualifications
Strong analytical skills/problem solving/conceptual thinking and troubleshooting skills Excellent verbal and written communication skills; effective collaboration skills Ability to work independently, multi-task, and work effectively in a complex, global environment Team player who can work in a large multicultural environment Detail oriented and organized Incident, Change, and Problem Management experience Knowledge of SQL and database queries is a plus Knowledge of Java is a plus Job Description
This job is responsible for the planning, development, and implementation of infrastructure solutions to meet specific deployment requirements aligned with available playbooks and technical blueprints. Key responsibilities include providing and communicating technology solutions across audiences and participating in projects and activities related to special initiatives or operations. Job expectations include leading the resolution process for problems, adhering to defined practices and policies to obtain results, and establishing input/output processes and working parameters for systems. Responsibilities
Manages stability, resiliency, reliability, and performance of supported systems Fulfills requests from business users and operations and communicates technical status updates with appropriate teams Captures and translates business requirements into infrastructure and/or system design for specific implementations and collaborates with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers Supports change implementations, proactively identifies potential issues from changes, and performs access and/or provisioning/deprovisioning for infrastructure and applications Provides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures reliably, and escalates appropriately to solve incidents quickly Provides release support when needed and manages engagement across audiences Provides full lifecycle management of the infrastructure and application environments Skills
Innovative Thinking Production Support Result Orientation Risk Management Solution Design Adaptability Analytical Thinking Collaboration Influence Solution Delivery Process Architecture Automation DevOps Practices Project Management Stakeholder Management Shift
1st shift (United States of America) Hours Per Week
40 Pay and Benefits
Pay range: $78,600.00 - $134,300.00 annualized salary. Offers to be determined based on experience, education, and skill set. Discretionary incentive eligible. This role is eligible to participate in the annual discretionary plan and employees are eligible for an annual discretionary award based on performance and company results. Benefits are available as described by the company. #J-18808-Ljbffr
Job Description: Bank of America is guided by a common purpose to help make financial lives better through the power of every connection. We drive Responsible Growth and deliver for our clients, teammates, communities and shareholders every day. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and flexibility based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Position Summary
Technology Operations Specialist will work on managing self service applications. Key responsibilities include providing operational support, performing application releases, and deploying hotfixes or patches. They should be able to work as part of a team with other technical teams (Networking, GIS, Server and/or DBA) to analyze data and connectivity to determine system failure points or root causes during outages. The ideal candidate must be self-motivated, proactive, detail-oriented, with strong communication and analytical skills. Participate in Disaster Recovery and Resiliency. Required Qualifications
Linux/Unix systems administration experience Experience with troubleshooting tools such as GREP, Splunk (creating dashboards, monitoring alerts, queries), Dynatrace, etc. Ability to interact with customers and provide exceptional technical services Ability to investigate and analyze systems logs from the infrastructure, work with vendors to analyze, and determine root cause Desired Qualifications
Strong analytical skills/problem solving/conceptual thinking and troubleshooting skills Excellent verbal and written communication skills; effective collaboration skills Ability to work independently, multi-task, and work effectively in a complex, global environment Team player who can work in a large multicultural environment Detail oriented and organized Incident, Change, and Problem Management experience Knowledge of SQL and database queries is a plus Knowledge of Java is a plus Job Description
This job is responsible for the planning, development, and implementation of infrastructure solutions to meet specific deployment requirements aligned with available playbooks and technical blueprints. Key responsibilities include providing and communicating technology solutions across audiences and participating in projects and activities related to special initiatives or operations. Job expectations include leading the resolution process for problems, adhering to defined practices and policies to obtain results, and establishing input/output processes and working parameters for systems. Responsibilities
Manages stability, resiliency, reliability, and performance of supported systems Fulfills requests from business users and operations and communicates technical status updates with appropriate teams Captures and translates business requirements into infrastructure and/or system design for specific implementations and collaborates with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers Supports change implementations, proactively identifies potential issues from changes, and performs access and/or provisioning/deprovisioning for infrastructure and applications Provides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures reliably, and escalates appropriately to solve incidents quickly Provides release support when needed and manages engagement across audiences Provides full lifecycle management of the infrastructure and application environments Skills
Innovative Thinking Production Support Result Orientation Risk Management Solution Design Adaptability Analytical Thinking Collaboration Influence Solution Delivery Process Architecture Automation DevOps Practices Project Management Stakeholder Management Shift
1st shift (United States of America) Hours Per Week
40 Pay and Benefits
Pay range: $78,600.00 - $134,300.00 annualized salary. Offers to be determined based on experience, education, and skill set. Discretionary incentive eligible. This role is eligible to participate in the annual discretionary plan and employees are eligible for an annual discretionary award based on performance and company results. Benefits are available as described by the company. #J-18808-Ljbffr