ICONMA
Call Center Customer Service Representative
ICONMA, Nashville, Tennessee, United States, 37247
Our client, an
aesthetics and skincare solutions company , is looking for multiple
Call Center Customer Service Representatives
for their Nashville, TN location.
Do not wait to apply after reading this description a high application volume is expected for this opportunity.
Responsibilities
Act as a liaison by managing both incoming and outgoing calls, emails or live chat support. Ensure the best experience possible, no matter what channel our customers choose to contact us. Work alongside sales professionals to deliver a high-end customer experience. Take ownership of account interactions from beginning to end. Complete thoughtful, personalized responses to a variety of customer request such as:
General Inquires Account Creation Pricing Product Orders/Returns Billing Inquiries Payments
Upselling and Cross selling - Great starting point from which to grow toward a sales career. Contribute to the ongoing success of your team by achieving goals and objectives.
Requirements
Associate/Bachelor’s degree, or equivalent work experience. 5 years’ experience in a call center/inside sales role. Strong communication skills: oral, written and interpersonal. Proficiency in Microsoft Office applications: Word, Excel, PowerPoint, SharePoint and OneNote.
Why Should You Apply?
Health Benefits Referral Program Excellent growth and advancement opportunities
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
#alljobs
aesthetics and skincare solutions company , is looking for multiple
Call Center Customer Service Representatives
for their Nashville, TN location.
Do not wait to apply after reading this description a high application volume is expected for this opportunity.
Responsibilities
Act as a liaison by managing both incoming and outgoing calls, emails or live chat support. Ensure the best experience possible, no matter what channel our customers choose to contact us. Work alongside sales professionals to deliver a high-end customer experience. Take ownership of account interactions from beginning to end. Complete thoughtful, personalized responses to a variety of customer request such as:
General Inquires Account Creation Pricing Product Orders/Returns Billing Inquiries Payments
Upselling and Cross selling - Great starting point from which to grow toward a sales career. Contribute to the ongoing success of your team by achieving goals and objectives.
Requirements
Associate/Bachelor’s degree, or equivalent work experience. 5 years’ experience in a call center/inside sales role. Strong communication skills: oral, written and interpersonal. Proficiency in Microsoft Office applications: Word, Excel, PowerPoint, SharePoint and OneNote.
Why Should You Apply?
Health Benefits Referral Program Excellent growth and advancement opportunities
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
#alljobs