Westlake Services, LLC
90-Day Collections Representative
Westlake Services, LLC, Agoura Hills, California, United States, 91375
Westlake Services, LLC | Agoura Hills
Agoura Hills, CA, USA
Description WESTLAKE WARRIOR |
LateStage Collections Agoura Hills, CA | On-site
Why Westlake?
Base Pay:
$20.00 per hour plus bonus potential of up to $5,800 monthly based on individual and team performance.
Tiered Retention Bonus:
Receive $500 upon completion of 3 months from the start date.
An additional $500 upon completion of 6 months from the start date.
Incentive:
If the department exceeds its goal, eligible agents in the bonus range will receive a "kicker" ranging from $100.00 to $750.00, based on goal achievement.
* All agent incentive opportunities may vary monthly, and are not guaranteed, and are subject to change.
What You’ll Do: As a
90-Day Collector , you’ll manage accounts that are
over three payments past due
and play a key role in reducing delinquency for Westlake Financial. This position requires persistence, attention to detail, and strong skip-tracing and negotiation skills to help customers bring their accounts current and locate collateral when necessary.
Contact customers
with accounts more than 90 days past due to discuss payment options and resolve delinquencies.
Use skip-tracing techniques
to locate customers who are difficult to reach and identify collateral locations.
Negotiate payment solutions
tailored to each customer’s situation to help bring accounts current.
Achieve monthly goals
while maintaining quality, compliance, and professionalism.
Collaborate with repossession agents
to recover collateral when required.
Reduce delinquency rates
in your assigned queue through consistent follow-up and strategic communication.
Handle a high volume of calls
efficiently in a fast-paced, goal-oriented environment.
What We’re Looking For: Strong skip-tracing knowledge
and ability to locate customers or collateral effectively.
Excellent communication and negotiation skills
with professional phone etiquette.
Flexible schedule
– able to work overtime and weekends when needed.
Proven ability to multitask
and stay organized in a fast-paced, high-volume environment.
Thorough understanding of state and federal collection laws , including the
Fair Debt Collection Practices Act (FDCPA) .
Proficient computer and typing skills
with familiarity in
Microsoft Excel, Outlook,
and web-based applications.
Team-oriented mindset
with a positive, dependable attitude.
3+ years of backend subprime collections experience required.
Auto collections experience required.
High school diploma or equivalent required.
FULL TIME BENEFITS
Medical, Dental, and Vision benefits
Life Insurance, Flexible Spending Account
401K matching
Employee Stock Ownership Program in a $14.2 Billion Company, plus company matching
Wellness Program, Daily Team Exercises
Westlake University, Certification Programs
Discounts on Parks, Museums, Movie Tickets, and Attractions
AT&T Wireless Discounts
Employee Loan Assistance
Annual Flu Shots, Biometric Screenings
Paid Vacations Days
Paid Sick Days
Paid Holidays
Rental Car Discounts
Dell Member Purchase Program
UKG Wallet
ABOUT US
Westlake Financial is the largest privately held auto finance company in the United States with demonstrated growth year over year. We continue to expand our teams and diversify our business model. This leads to cementing us as a leader in the automotive lending industry.
Westlake continues to grow its market share within the Auto Industry with assets in excess of 22B. We have business relationships in all 50 states, including Puerto Rico. We are looking to acquire talented individuals as we expand our market share. Westlake Financial believes in PEOPLE with the PURPOSE and PASSION to assist our more than 22,000 dealer partners throughout North America.
ACKNOWLEDGMENTS
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.
#Collections #Collector #DebtCollection #DebtCollector #Debt
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Description WESTLAKE WARRIOR |
LateStage Collections Agoura Hills, CA | On-site
Why Westlake?
Base Pay:
$20.00 per hour plus bonus potential of up to $5,800 monthly based on individual and team performance.
Tiered Retention Bonus:
Receive $500 upon completion of 3 months from the start date.
An additional $500 upon completion of 6 months from the start date.
Incentive:
If the department exceeds its goal, eligible agents in the bonus range will receive a "kicker" ranging from $100.00 to $750.00, based on goal achievement.
* All agent incentive opportunities may vary monthly, and are not guaranteed, and are subject to change.
What You’ll Do: As a
90-Day Collector , you’ll manage accounts that are
over three payments past due
and play a key role in reducing delinquency for Westlake Financial. This position requires persistence, attention to detail, and strong skip-tracing and negotiation skills to help customers bring their accounts current and locate collateral when necessary.
Contact customers
with accounts more than 90 days past due to discuss payment options and resolve delinquencies.
Use skip-tracing techniques
to locate customers who are difficult to reach and identify collateral locations.
Negotiate payment solutions
tailored to each customer’s situation to help bring accounts current.
Achieve monthly goals
while maintaining quality, compliance, and professionalism.
Collaborate with repossession agents
to recover collateral when required.
Reduce delinquency rates
in your assigned queue through consistent follow-up and strategic communication.
Handle a high volume of calls
efficiently in a fast-paced, goal-oriented environment.
What We’re Looking For: Strong skip-tracing knowledge
and ability to locate customers or collateral effectively.
Excellent communication and negotiation skills
with professional phone etiquette.
Flexible schedule
– able to work overtime and weekends when needed.
Proven ability to multitask
and stay organized in a fast-paced, high-volume environment.
Thorough understanding of state and federal collection laws , including the
Fair Debt Collection Practices Act (FDCPA) .
Proficient computer and typing skills
with familiarity in
Microsoft Excel, Outlook,
and web-based applications.
Team-oriented mindset
with a positive, dependable attitude.
3+ years of backend subprime collections experience required.
Auto collections experience required.
High school diploma or equivalent required.
FULL TIME BENEFITS
Medical, Dental, and Vision benefits
Life Insurance, Flexible Spending Account
401K matching
Employee Stock Ownership Program in a $14.2 Billion Company, plus company matching
Wellness Program, Daily Team Exercises
Westlake University, Certification Programs
Discounts on Parks, Museums, Movie Tickets, and Attractions
AT&T Wireless Discounts
Employee Loan Assistance
Annual Flu Shots, Biometric Screenings
Paid Vacations Days
Paid Sick Days
Paid Holidays
Rental Car Discounts
Dell Member Purchase Program
UKG Wallet
ABOUT US
Westlake Financial is the largest privately held auto finance company in the United States with demonstrated growth year over year. We continue to expand our teams and diversify our business model. This leads to cementing us as a leader in the automotive lending industry.
Westlake continues to grow its market share within the Auto Industry with assets in excess of 22B. We have business relationships in all 50 states, including Puerto Rico. We are looking to acquire talented individuals as we expand our market share. Westlake Financial believes in PEOPLE with the PURPOSE and PASSION to assist our more than 22,000 dealer partners throughout North America.
ACKNOWLEDGMENTS
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.
#Collections #Collector #DebtCollection #DebtCollector #Debt
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr