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Group 1 Auto

Collision Customer Service Representative- Rivertown Toyota Collision Center

Group 1 Auto, Columbus, Georgia, United States, 31900

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Overview: Rivertown Toyota Collision

is part of fast growing

Group 1 Automotive , a leader in automotive retail and we are looking to add a qualified

Collision Customer Service Representative

to our team. Group 1 is a Fortune 250 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

In addition to competitive pay, we offer our associates the following benefits: Health, Dental, Vision, Life, and Disability insurance 401(k) plan with company match Paid Time-Off Employee Stock Purchase Plan Employee Vehicle Purchase Program Professional work environment, with job training and advancement opportunities Responsibilities:

Customer Interaction:

Greeting customers, answering incoming phone calls and assisting customers with inquiries, ensuring a positive and professional experience. Vehicle Check-in:

Greet customers as they arrive, check in their vehicles for collision services, and record all necessary information. Documentation:

Take detailed photos of vehicles upon arrival to document their condition for collision repair records. Status Updates:

Provide customers with timely updates on the progress of their vehicle repairs, addressing any questions or concerns they may have. Qualifications:

Proficient at operating a personal computer including Microsoft Office: E-mail, Excel and Word. Ability to work independently and be self-motivated. Great attitude with high-energy personality. Excellent customer service skills. Professional appearance and work ethic. Strong attention to detail. Ability to work well in a process driven environment. Outstanding communication skills, both verbal and written. High school diploma or equivalent. Valid driver license in the state that you will work and a good driving record. *All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment* Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify. #LI-JP1 IND2