Carter Myers Automotive
Customer Experience Consultant - Volvo Cars of Charlottesville
Carter Myers Automotive, Charlottesville, Virginia, United States, 22904
Job Type
Full-time
Description
CMA's Volvo Cars of Charlottesville is looking for a
Customer Experience Consultant.
Ideal candidates may come from
finance, customer service, or sales backgrounds . If you're motivated, personable, and eager to learn, we'll provide the training and tools to help you succeed.
Pay: $1,500 biweekly ($39,000 annually) salary plus commission
Carter Myers Automotive (CMA) is a family and employee-owned company proudly serving Virginia, West Virginia, North Carolina, and Maryland since 1924 with locations in Charlottesville, VA; Lexington Park, MD; Lynchburg, VA; Martinsburg, WV; Richmond, VA; Rocky Mount, NC; Staunton, VA; Williamsburg, VA; and Winchester, VA. Our dealerships represent top automotive brands including Toyota, Cadillac, Chevrolet, GMC, Honda, Hyundai, Kia, Lincoln, Nissan, Subaru, Volkswagen, Volvo, Chrysler, Dodge, Jeep, Ram, Ford, and Buick.
What You'll Do
Welcome customers and create a warm, professional first impression Listen carefully to understand each customer's needs and preferences Guide customers through
financing and purchase options , explaining terms, rates, and available protection plans in a clear, transparent manner Assist with completing finance applications and coordinating with lenders Collaborate with teammates to ensure a seamless experience from start to finish Maintain communication with customers through text, phone, email, and video Learn and share expert knowledge about Volvo products and features Provide post-purchase support and follow-up to ensure satisfaction Benefits
Employee Stock Ownership Plan (ESOP) Competitive insurance benefits including medical, dental, vision, employer paid life insurance, short-term disability, long-term disability, and employee assistance program 401k plan with company matching Paid Time Off and Holiday pay Associate discounts on vehicle purchases, parts, and service Paid maternity leave after one year of employment Closed on Sunday Requirements
Qualifications:
Experience or interest in
automotive finance or retail sales Strong communication and customer service skills. Professional phone etiquette and attention to detail. Ability to multitask and work efficiently in a fast-paced environment. Proficiency with computers and CRM software.
Carters Myers Automotive provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Employment offers are contingent upon the successful completion of a drug screening and background check.
Salary Description
$39,000 annual base salary plus commission
Full-time
Description
CMA's Volvo Cars of Charlottesville is looking for a
Customer Experience Consultant.
Ideal candidates may come from
finance, customer service, or sales backgrounds . If you're motivated, personable, and eager to learn, we'll provide the training and tools to help you succeed.
Pay: $1,500 biweekly ($39,000 annually) salary plus commission
Carter Myers Automotive (CMA) is a family and employee-owned company proudly serving Virginia, West Virginia, North Carolina, and Maryland since 1924 with locations in Charlottesville, VA; Lexington Park, MD; Lynchburg, VA; Martinsburg, WV; Richmond, VA; Rocky Mount, NC; Staunton, VA; Williamsburg, VA; and Winchester, VA. Our dealerships represent top automotive brands including Toyota, Cadillac, Chevrolet, GMC, Honda, Hyundai, Kia, Lincoln, Nissan, Subaru, Volkswagen, Volvo, Chrysler, Dodge, Jeep, Ram, Ford, and Buick.
What You'll Do
Welcome customers and create a warm, professional first impression Listen carefully to understand each customer's needs and preferences Guide customers through
financing and purchase options , explaining terms, rates, and available protection plans in a clear, transparent manner Assist with completing finance applications and coordinating with lenders Collaborate with teammates to ensure a seamless experience from start to finish Maintain communication with customers through text, phone, email, and video Learn and share expert knowledge about Volvo products and features Provide post-purchase support and follow-up to ensure satisfaction Benefits
Employee Stock Ownership Plan (ESOP) Competitive insurance benefits including medical, dental, vision, employer paid life insurance, short-term disability, long-term disability, and employee assistance program 401k plan with company matching Paid Time Off and Holiday pay Associate discounts on vehicle purchases, parts, and service Paid maternity leave after one year of employment Closed on Sunday Requirements
Qualifications:
Experience or interest in
automotive finance or retail sales Strong communication and customer service skills. Professional phone etiquette and attention to detail. Ability to multitask and work efficiently in a fast-paced environment. Proficiency with computers and CRM software.
Carters Myers Automotive provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Employment offers are contingent upon the successful completion of a drug screening and background check.
Salary Description
$39,000 annual base salary plus commission