Fresh Baguette
Multi-Unit General Manager
Fresh Baguette, Washington, District Of Columbia, United States, 20022
2 days ago Be among the first 25 applicants
Fresh Baguette is a fast-growing, artisanal bakery known for its high‑quality standards and modern atmosphere. Founded in Bethesda, MD in 2013, we bring fresh, made‑from‑scratch organic breads, pastries, sweets, and croissants inspired by French bakeries to the DMV area. We operate eight retail locations, two production bakeries, and support a thriving wholesale business serving coffee shops, restaurants, hotels, and grocery stores 365 days a year.
About The Role
We are seeking a dynamic and experienced Multi‑Unit General Manager to oversee multiple bakery café locations and lead teams to excellence. This full‑time, salaried role is hands‑on and people‑focused, requiring a strong leader who can inspire teams, deliver outstanding customer experiences, and drive operational and financial success. What We Offer
A leadership role in a growing, values‑driven company. Competitive compensation package: $85,000–$115,000 per year, including bonus. Paid Time Off. Health & Dental Insurance (eligible after 90 days). 401(k) with Company Match. Monthly Wellness Reimbursement. 40% Employee Discount on all Fresh Baguette products. Free Lunch during shifts. Anniversary Gift Card to celebrate milestones. Opportunities for professional growth and advancement. A collaborative, supportive team culture where your impact is visible every day. Key Responsibilities
Ownership & Accountability: Take full responsibility for each bakery’s overall performance, including sales, profitability, customer satisfaction, and team culture. Operational Excellence: Proactively identify and resolve challenges to ensure smooth day‑to‑day operations; maintain a clean, safe, and organized environment that reflects Fresh Baguette’s standards. People Leadership & Development: Recruit, onboard, and retain top talent; coach, mentor, and develop team members; build strong team bonds through respect, collaboration, and care. Business Mindset: Drive sales growth through local marketing and community engagement; monitor and analyze KPIs and make data‑driven decisions; optimize labor, inventory, and production planning; uphold product quality and presentation; collaborate with marketing on local initiatives. Adaptability & Autonomy: Lead daily bakery operations, adjust quickly to new circumstances, and work independently while maintaining strong communication with central leadership. Service Orientation & Charismatic Presence: Deliver exceptional customer service; inspire enthusiasm through a charismatic presence; ensure a service culture that delights guests and builds loyalty. Qualifications
4+ years of management experience in hospitality, food service, or retail. Proven ability to lead and develop teams in a fast‑paced, customer‑facing environment. Strong financial acumen with experience tracking and improving KPIs (sales, labor, food cost, waste, etc.). Knowledge of food safety standards and commitment to maintaining compliance. Excellent interpersonal and communication skills; warm, approachable, and able to inspire staff and customers. Hands‑on leadership style—comfortable joining production or service when needed. High adaptability, resilience, and proactive problem‑solving. Physical requirements: standing for extended periods, lifting up to 50 lbs, routine bending, reaching, and movement in a retail environment. Reliable vehicle and valid driver’s license for regular travel between locations. Fluent in English. Work Information
Location: Multiple retail locations across Washington DC, Maryland, and Virginia. Hours: Monday to Friday & weekends. Full‑time. Salary range: $85,000–$115,000 per year.
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We are seeking a dynamic and experienced Multi‑Unit General Manager to oversee multiple bakery café locations and lead teams to excellence. This full‑time, salaried role is hands‑on and people‑focused, requiring a strong leader who can inspire teams, deliver outstanding customer experiences, and drive operational and financial success. What We Offer
A leadership role in a growing, values‑driven company. Competitive compensation package: $85,000–$115,000 per year, including bonus. Paid Time Off. Health & Dental Insurance (eligible after 90 days). 401(k) with Company Match. Monthly Wellness Reimbursement. 40% Employee Discount on all Fresh Baguette products. Free Lunch during shifts. Anniversary Gift Card to celebrate milestones. Opportunities for professional growth and advancement. A collaborative, supportive team culture where your impact is visible every day. Key Responsibilities
Ownership & Accountability: Take full responsibility for each bakery’s overall performance, including sales, profitability, customer satisfaction, and team culture. Operational Excellence: Proactively identify and resolve challenges to ensure smooth day‑to‑day operations; maintain a clean, safe, and organized environment that reflects Fresh Baguette’s standards. People Leadership & Development: Recruit, onboard, and retain top talent; coach, mentor, and develop team members; build strong team bonds through respect, collaboration, and care. Business Mindset: Drive sales growth through local marketing and community engagement; monitor and analyze KPIs and make data‑driven decisions; optimize labor, inventory, and production planning; uphold product quality and presentation; collaborate with marketing on local initiatives. Adaptability & Autonomy: Lead daily bakery operations, adjust quickly to new circumstances, and work independently while maintaining strong communication with central leadership. Service Orientation & Charismatic Presence: Deliver exceptional customer service; inspire enthusiasm through a charismatic presence; ensure a service culture that delights guests and builds loyalty. Qualifications
4+ years of management experience in hospitality, food service, or retail. Proven ability to lead and develop teams in a fast‑paced, customer‑facing environment. Strong financial acumen with experience tracking and improving KPIs (sales, labor, food cost, waste, etc.). Knowledge of food safety standards and commitment to maintaining compliance. Excellent interpersonal and communication skills; warm, approachable, and able to inspire staff and customers. Hands‑on leadership style—comfortable joining production or service when needed. High adaptability, resilience, and proactive problem‑solving. Physical requirements: standing for extended periods, lifting up to 50 lbs, routine bending, reaching, and movement in a retail environment. Reliable vehicle and valid driver’s license for regular travel between locations. Fluent in English. Work Information
Location: Multiple retail locations across Washington DC, Maryland, and Virginia. Hours: Monday to Friday & weekends. Full‑time. Salary range: $85,000–$115,000 per year.
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