Energy Jobline ZR
Foreign Trade Zone Specialist/ Customer Service Representative in Plant City
Energy Jobline ZR, Plant City, Florida, United States, 33565
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Job DescriptionJob Description
Job Title:
Foreign Trade Zone Specialist/ Customer Service Representative
Company:
Lead Staffing
Location:
Plant City, FL
Type of Work:
Full Time
Salary:
Negotiable based on experience.
Lead
is now hiring a Foreign Trade Zone Specialist/ Customer Service Representative for a Logistics Company. The FTZ Specialist / Customer Service Representative (CSR) is responsible for supporting daily operations within the Foreign Trade Zone (FTZ) and serving as a key liaison between customers, U.S. Customs, and internal teams.
This role ensures compliance with all FTZ regulations and company procedures while delivering exceptional customer service and operational accuracy.
Key Responsibilities:
FTZ Operations & Compliance:
Coordinate and monitor daily FTZ transactions including admissions, exports, inventory adjustments, and status changes.
Ensure compliance with U.S. Customs and Border Protection (CBP) regulations and FTZ Board requirements.
Maintain and reconcile FTZ inventory through approved WMS/FTZ systems (e.g., MCL, SAP, or equivalent).
Prepare and submit required CBP documentation (e.g., CBP Forms 214, 216, 7512) accurately and on time.
Support internal and external audits by maintaining organized records and documentation.
Assist with FTZ activation changes, annual reports, and ongoing process improvements.
Customer Service & Account Support:
Serve as the primary contact for assigned customers, providing prompt and professional communication.
Coordinate inbound and outbound shipments, working closely with carriers, brokers, and warehouse teams.
Manage customer requests, order status updates, and issue resolution with accuracy and urgency.
Generate and distribute routine reports such as inventory balances, shipment summaries, and compliance metrics.
Collaboration & Continuous Improvement:
Partner with internal teams (Operations, IT, Compliance, Accounting) to streamline FTZ processes and ensure accuracy.
Identify opportunities to enhance efficiency, compliance, and customer satisfaction.
Participate in training and cross-functional meetings to stay current with regulatory and operational changes.
Qualifications:
Education & Experience:
Associate or Bachelor’s degree (Business, Supply Chain, Logistics, or related field).
2+ years of experience in Foreign Trade Zone operations, import/export compliance, or logistics customer service.
Working knowledge of CBP regulations, FTZ procedures, and related documentation.
Skills & Competencies:
Strong attention to detail and organizational skills.
Excellent written and verbal communication abilities.
Proficient in Microsoft Office Suite and warehouse management systems (WMS).
Ability to manage multiple priorities in a fast-paced environment.
Problem-solving mindset with a commitment to compliance and customer satisfaction.
Qualifications:
Prior experience working in an activated FTZ environment.
Familiarity with CBP ACE and Automated Export System (AES).
Certification in customs compliance or logistics (e.g., NCBFAA, CSCMP) is a plus.
Work Environment:
This position operates in a professional office and warehouse environment. Occasional travel or extended hours may be required to support operational needs or audits.
Benefits:
Health insurance
Dental insurance
Vision insurance
Short- and Long-Term coverage
Life insurance
Paid Sick Leave (PSL)
Competitive Salary
*The benefits listed above are subject to eligibility requirements*
Please submit your resume
We look forward to talking with you!
LEAD
is proud to be an Equal Opportunity and Affirmative Action Employer.
LEAD
is committed to providing an environment of mutual respect where employment opportunities are available to all applicants and teammates without regard to , , , , (including childbirth, lactation and related medical conditions), , , physical and mental , marital status, sexual , gender , gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We believe that and inclusion among our teammates is critical to our success as a growing company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Company DescriptionOur mission is to be the Best In Class manpower support company by operating on the principals of delivering the highest level professionalism, integrity, honesty, and safety to our valued employees and clients.
Lead Staffing, established in 2010, specializes in Construction, Industrial and Marine Staffing of Skilled Tradespeople throughout the United States of America. Our goal is to work with regional and contractors that share our commitment towards safety and to provide long term rewarding work assignments for our valued employees.
Our success in consistently filling our customer's orders is directly related to the tenure of our sales and recruiting staff, all of whom on average have in excess of 10 years industry experience. www.leadstaff.comCompany DescriptionOur mission is to be the Best In Class manpower support company by operating on the principals of delivering the highest level professionalism, integrity, honesty, and safety to our valued employees and clients.\r\n\r\nLead Staffing, established in 2010, specializes in Construction, Industrial and Marine Staffing of Skilled Tradespeople throughout the United States of America. Our goal is to work with regional and contractors that share our commitment towards safety and to provide long term rewarding work assignments for our valued employees.\r\n\r\nOur success in consistently filling our customer's orders is directly related to the tenure of our sales and recruiting staff, all of whom on average have in excess of 10 years industry experience. www.leadstaff.com
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Job DescriptionJob Description
Job Title:
Foreign Trade Zone Specialist/ Customer Service Representative
Company:
Lead Staffing
Location:
Plant City, FL
Type of Work:
Full Time
Salary:
Negotiable based on experience.
Lead
is now hiring a Foreign Trade Zone Specialist/ Customer Service Representative for a Logistics Company. The FTZ Specialist / Customer Service Representative (CSR) is responsible for supporting daily operations within the Foreign Trade Zone (FTZ) and serving as a key liaison between customers, U.S. Customs, and internal teams.
This role ensures compliance with all FTZ regulations and company procedures while delivering exceptional customer service and operational accuracy.
Key Responsibilities:
FTZ Operations & Compliance:
Coordinate and monitor daily FTZ transactions including admissions, exports, inventory adjustments, and status changes.
Ensure compliance with U.S. Customs and Border Protection (CBP) regulations and FTZ Board requirements.
Maintain and reconcile FTZ inventory through approved WMS/FTZ systems (e.g., MCL, SAP, or equivalent).
Prepare and submit required CBP documentation (e.g., CBP Forms 214, 216, 7512) accurately and on time.
Support internal and external audits by maintaining organized records and documentation.
Assist with FTZ activation changes, annual reports, and ongoing process improvements.
Customer Service & Account Support:
Serve as the primary contact for assigned customers, providing prompt and professional communication.
Coordinate inbound and outbound shipments, working closely with carriers, brokers, and warehouse teams.
Manage customer requests, order status updates, and issue resolution with accuracy and urgency.
Generate and distribute routine reports such as inventory balances, shipment summaries, and compliance metrics.
Collaboration & Continuous Improvement:
Partner with internal teams (Operations, IT, Compliance, Accounting) to streamline FTZ processes and ensure accuracy.
Identify opportunities to enhance efficiency, compliance, and customer satisfaction.
Participate in training and cross-functional meetings to stay current with regulatory and operational changes.
Qualifications:
Education & Experience:
Associate or Bachelor’s degree (Business, Supply Chain, Logistics, or related field).
2+ years of experience in Foreign Trade Zone operations, import/export compliance, or logistics customer service.
Working knowledge of CBP regulations, FTZ procedures, and related documentation.
Skills & Competencies:
Strong attention to detail and organizational skills.
Excellent written and verbal communication abilities.
Proficient in Microsoft Office Suite and warehouse management systems (WMS).
Ability to manage multiple priorities in a fast-paced environment.
Problem-solving mindset with a commitment to compliance and customer satisfaction.
Qualifications:
Prior experience working in an activated FTZ environment.
Familiarity with CBP ACE and Automated Export System (AES).
Certification in customs compliance or logistics (e.g., NCBFAA, CSCMP) is a plus.
Work Environment:
This position operates in a professional office and warehouse environment. Occasional travel or extended hours may be required to support operational needs or audits.
Benefits:
Health insurance
Dental insurance
Vision insurance
Short- and Long-Term coverage
Life insurance
Paid Sick Leave (PSL)
Competitive Salary
*The benefits listed above are subject to eligibility requirements*
Please submit your resume
We look forward to talking with you!
LEAD
is proud to be an Equal Opportunity and Affirmative Action Employer.
LEAD
is committed to providing an environment of mutual respect where employment opportunities are available to all applicants and teammates without regard to , , , , (including childbirth, lactation and related medical conditions), , , physical and mental , marital status, sexual , gender , gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We believe that and inclusion among our teammates is critical to our success as a growing company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Company DescriptionOur mission is to be the Best In Class manpower support company by operating on the principals of delivering the highest level professionalism, integrity, honesty, and safety to our valued employees and clients.
Lead Staffing, established in 2010, specializes in Construction, Industrial and Marine Staffing of Skilled Tradespeople throughout the United States of America. Our goal is to work with regional and contractors that share our commitment towards safety and to provide long term rewarding work assignments for our valued employees.
Our success in consistently filling our customer's orders is directly related to the tenure of our sales and recruiting staff, all of whom on average have in excess of 10 years industry experience. www.leadstaff.comCompany DescriptionOur mission is to be the Best In Class manpower support company by operating on the principals of delivering the highest level professionalism, integrity, honesty, and safety to our valued employees and clients.\r\n\r\nLead Staffing, established in 2010, specializes in Construction, Industrial and Marine Staffing of Skilled Tradespeople throughout the United States of America. Our goal is to work with regional and contractors that share our commitment towards safety and to provide long term rewarding work assignments for our valued employees.\r\n\r\nOur success in consistently filling our customer's orders is directly related to the tenure of our sales and recruiting staff, all of whom on average have in excess of 10 years industry experience. www.leadstaff.com
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.