Alphabe Insight Inc
Company Description
About Us At
Entertainment Travel Associates , we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Job Type:
Full-time / Entry Level Location:
Tampa, FL
About the Role: We are looking for a
Call Center Agent
to assist with inbound and outbound communication, customer inquiries, and follow-ups related to promotions and services. This position supports customer acquisition and retention efforts through professional and friendly engagement.
Key Responsibilities: Communicate with customers to provide information about products or promotions. Handle questions, concerns, and requests in a courteous and efficient manner. Assist in generating leads and scheduling follow-up communications. Maintain accurate customer records and update information in company systems. Collaborate with sales and marketing teams to achieve communication goals. Uphold company values and maintain a professional tone in all interactions. Ideal Candidate: A confident communicator who enjoys helping customers, solving problems, and supporting sales and marketing objectives through professional engagement.
Qualifications
Excellent verbal communication and listening skills. Customer-oriented and patient approach. Ability to handle multiple tasks and maintain accuracy. Professional and team-focused demeanor. Experience in a call center or customer service environment is a plus.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About Us At
Entertainment Travel Associates , we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Job Type:
Full-time / Entry Level Location:
Tampa, FL
About the Role: We are looking for a
Call Center Agent
to assist with inbound and outbound communication, customer inquiries, and follow-ups related to promotions and services. This position supports customer acquisition and retention efforts through professional and friendly engagement.
Key Responsibilities: Communicate with customers to provide information about products or promotions. Handle questions, concerns, and requests in a courteous and efficient manner. Assist in generating leads and scheduling follow-up communications. Maintain accurate customer records and update information in company systems. Collaborate with sales and marketing teams to achieve communication goals. Uphold company values and maintain a professional tone in all interactions. Ideal Candidate: A confident communicator who enjoys helping customers, solving problems, and supporting sales and marketing objectives through professional engagement.
Qualifications
Excellent verbal communication and listening skills. Customer-oriented and patient approach. Ability to handle multiple tasks and maintain accuracy. Professional and team-focused demeanor. Experience in a call center or customer service environment is a plus.
Additional Information
All your information will be kept confidential according to EEO guidelines.