State of California
Program Technician II - License Sales Unit
State of California, Sacramento, California, United States, 95828
Does working with a dedicated team of professionals to support California's natural resources sound like an amazing career opportunity? Do you enjoy helping people and collaborating with like-minded professionals to serve others who are passionate about the outdoors? Are you looking for a job with upward mobility opportunities? If so, the Department of Fish and Wildlife's License and Revenue Branch (LRB) is looking for you!
The LRB is seeking a motivated individual to provide outstanding customer service to the diverse customers we serve. Under general supervision of the Supervising Program Technician II, and in accordance with established procedures, you will work in LRB's License Sales Unit, performing the more difficult program specialist work as a journey level technician. For a complete list of duties, please refer to the attached duty statement. Training provided!
This position is eligible for telework and full health, dental, and vision benefits! We're located in State of California - Department of Fish and Wildlife downtown Sacramento inside the California Natural Resources Agency Building, a state-of-the-art Leadership in Energy and Environmental Design (LEED) Platinum Certified facility, right next to Sacramento Regional Transit Light Rail and a variety of restaurants within walking distance. Our building features ergonomic furniture, panoramic downtown views, an employee gym, cafeteria and bodega, call and conference rooms, adjacent childcare, and much more!
Program Technician II: Exam Bulletin Link
This position is a 12-month Limited Term (LT) and may be extended up to 24 months or become permanent.
During this 12-month Limited Term assignment, you will receive full health, dental, and vision benefits! You will also earn State Service and accrue monthly leave credits.
You will find additional information about the job in the Duty Statement .
Working Conditions Requires the use of a computer, keyboard, and mouse for several hours a day. Involves sitting most of the time but may involve walking or standing for brief periods. Occasional day and/or overnight travel up to 5% may be required via private or public transportation (e.g., automobile, bus, airplane, etc.) to participate in training and meetings.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification. PROGRAM TECHNICIAN II Additional Documents
Job Application Package Checklist Duty Statement
Position Details
Job Code #: JC-497182
Position #(s): 565-012-9928-905
Working Title: Program Technician II - License Sales Unit
Classification: PROGRAM TECHNICIAN II $3,833.00 - $4,804.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions: 1
Work Location: Sacramento County
Telework: Hybrid
Job Type: 12 Month Limited Term - Full Time
Department Information Department of Fish and Wildlife (CDFW) employees are committed to managing and protecting California's diverse wildlife and the habitats upon which they depend.
California is one of the most biodiverse places on the planet. As such, CDFW values diverse employees working together to protect nature for all Californians. CDFW is committed to fostering an inclusive work environment where all backgrounds, cultures and personal experiences can thrive and connect others to our critical mission.
Join us and begin a meaningful new career!
Department Website: https://www.wildlife.ca.gov
Special Requirements All job applicants must provide their employment history on the application form (State Application STD 678) rather than attaching a resume to the form, otherwise the application may be considered incomplete.
Applicants must submit a complete and accurate application package, free from spelling, grammar, and punctuation errors.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 11/7/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Fish and Wildlife HRB Mailing Address Attn: Human Resources Branch P.O. Box 944209
Sacramento , CA 94244
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Fish and Wildlife Closed Drop Off Location Human Resources Branch Temporarily Closed See Filing Instructions Sacramento , CA 95814 Please Note: Drop-off location may be non-operational on weekends and holidays. 08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - A Statement of Qualifications (SOQ ) is required . Please see below for SOQ instructions. Failure to include the SOQ will result in an incomplete application submission.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Experience using various third party software applications, including Microsoft Word, Excel, and Outlook; Adobe or Foxit; web browsers and search engines; and databases to enter, store, update, and extract information. Enthusiasm, personal drive, initiative, and willingness to learn and accept new challenges. Exceptional attendance, the ability to multitask, self-motivation, attention to detail, and organization Experience providing internal and/or external customer service in verbal and written communications. Experience applying and communicating laws, rules, policies, and/or procedures. Experience reviewing documents for accuracy and completeness.
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.wildlife.ca.gov Hiring Unit Contact: Isabel Naranjo (916) 902-9076 Isabel.Naranjo@wildlife.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Civil Rights Office (916) 902-9211 civilrights@wildlife.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Filing Instructions
You must reference Position Number 565-012-9928-905 and RPA Number E-LRB 25-002 in the Examination(s) or Job Title(s) for Which You Are Applying section of the State Application Form (Std. Form 678). Applications that do not list the Position Number and RPA Number may not be considered.
It is recommended that Application Packages be submitted electronically through your CalCareer Account at https://jobs.ca.gov . If applications are mailed, we recommend applications are sent certified mail as we are unable to verify receipt.
Applications that do not follow the Filing Instructions may not be considered.
This advertisement may be used to fill additional vacancies for this JC.
Statement of Qualifications
A Statement of Qualifications (SOQ) is REQUIRED and must be submitted with your Employment Application (STD 678). Applications received without an appropriate SOQ based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the SOQ.
When preparing your Statement of Qualifications, you are required to follow these guidelines:
The SOQ must be complete and presented in a clear and concise manner. The SOQ must be typed, double-spaced, using an Arial font size no smaller than 12 point. Spelling, grammar, and punctuation will also be a factor in evaluating the SOQ. Responses are limited to one (1) single-sided page with one (1) inch margins. You must provide specific information in your response to address each SOQ and demonstrate how your knowledge, skills, and training meet the Job Description and Duties and the Desirable Qualifications/Qualities required to assume this position. Statement of Qualifications:
1. Describe your experience and include one specific example of when you successfully handled and resolved a customer's problem by providing excellent customer service.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
The LRB is seeking a motivated individual to provide outstanding customer service to the diverse customers we serve. Under general supervision of the Supervising Program Technician II, and in accordance with established procedures, you will work in LRB's License Sales Unit, performing the more difficult program specialist work as a journey level technician. For a complete list of duties, please refer to the attached duty statement. Training provided!
This position is eligible for telework and full health, dental, and vision benefits! We're located in State of California - Department of Fish and Wildlife downtown Sacramento inside the California Natural Resources Agency Building, a state-of-the-art Leadership in Energy and Environmental Design (LEED) Platinum Certified facility, right next to Sacramento Regional Transit Light Rail and a variety of restaurants within walking distance. Our building features ergonomic furniture, panoramic downtown views, an employee gym, cafeteria and bodega, call and conference rooms, adjacent childcare, and much more!
Program Technician II: Exam Bulletin Link
This position is a 12-month Limited Term (LT) and may be extended up to 24 months or become permanent.
During this 12-month Limited Term assignment, you will receive full health, dental, and vision benefits! You will also earn State Service and accrue monthly leave credits.
You will find additional information about the job in the Duty Statement .
Working Conditions Requires the use of a computer, keyboard, and mouse for several hours a day. Involves sitting most of the time but may involve walking or standing for brief periods. Occasional day and/or overnight travel up to 5% may be required via private or public transportation (e.g., automobile, bus, airplane, etc.) to participate in training and meetings.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification. PROGRAM TECHNICIAN II Additional Documents
Job Application Package Checklist Duty Statement
Position Details
Job Code #: JC-497182
Position #(s): 565-012-9928-905
Working Title: Program Technician II - License Sales Unit
Classification: PROGRAM TECHNICIAN II $3,833.00 - $4,804.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions: 1
Work Location: Sacramento County
Telework: Hybrid
Job Type: 12 Month Limited Term - Full Time
Department Information Department of Fish and Wildlife (CDFW) employees are committed to managing and protecting California's diverse wildlife and the habitats upon which they depend.
California is one of the most biodiverse places on the planet. As such, CDFW values diverse employees working together to protect nature for all Californians. CDFW is committed to fostering an inclusive work environment where all backgrounds, cultures and personal experiences can thrive and connect others to our critical mission.
Join us and begin a meaningful new career!
Department Website: https://www.wildlife.ca.gov
Special Requirements All job applicants must provide their employment history on the application form (State Application STD 678) rather than attaching a resume to the form, otherwise the application may be considered incomplete.
Applicants must submit a complete and accurate application package, free from spelling, grammar, and punctuation errors.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 11/7/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Fish and Wildlife HRB Mailing Address Attn: Human Resources Branch P.O. Box 944209
Sacramento , CA 94244
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Fish and Wildlife Closed Drop Off Location Human Resources Branch Temporarily Closed See Filing Instructions Sacramento , CA 95814 Please Note: Drop-off location may be non-operational on weekends and holidays. 08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - A Statement of Qualifications (SOQ ) is required . Please see below for SOQ instructions. Failure to include the SOQ will result in an incomplete application submission.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Experience using various third party software applications, including Microsoft Word, Excel, and Outlook; Adobe or Foxit; web browsers and search engines; and databases to enter, store, update, and extract information. Enthusiasm, personal drive, initiative, and willingness to learn and accept new challenges. Exceptional attendance, the ability to multitask, self-motivation, attention to detail, and organization Experience providing internal and/or external customer service in verbal and written communications. Experience applying and communicating laws, rules, policies, and/or procedures. Experience reviewing documents for accuracy and completeness.
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.wildlife.ca.gov Hiring Unit Contact: Isabel Naranjo (916) 902-9076 Isabel.Naranjo@wildlife.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Civil Rights Office (916) 902-9211 civilrights@wildlife.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Filing Instructions
You must reference Position Number 565-012-9928-905 and RPA Number E-LRB 25-002 in the Examination(s) or Job Title(s) for Which You Are Applying section of the State Application Form (Std. Form 678). Applications that do not list the Position Number and RPA Number may not be considered.
It is recommended that Application Packages be submitted electronically through your CalCareer Account at https://jobs.ca.gov . If applications are mailed, we recommend applications are sent certified mail as we are unable to verify receipt.
Applications that do not follow the Filing Instructions may not be considered.
This advertisement may be used to fill additional vacancies for this JC.
Statement of Qualifications
A Statement of Qualifications (SOQ) is REQUIRED and must be submitted with your Employment Application (STD 678). Applications received without an appropriate SOQ based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the SOQ.
When preparing your Statement of Qualifications, you are required to follow these guidelines:
The SOQ must be complete and presented in a clear and concise manner. The SOQ must be typed, double-spaced, using an Arial font size no smaller than 12 point. Spelling, grammar, and punctuation will also be a factor in evaluating the SOQ. Responses are limited to one (1) single-sided page with one (1) inch margins. You must provide specific information in your response to address each SOQ and demonstrate how your knowledge, skills, and training meet the Job Description and Duties and the Desirable Qualifications/Qualities required to assume this position. Statement of Qualifications:
1. Describe your experience and include one specific example of when you successfully handled and resolved a customer's problem by providing excellent customer service.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.