Exela Enterprise Solutions, Inc.
Job Description
Job Summary:
The Digital Print Coordinator assign/ delegates work to copy operators and ensure the team is fully utilized, productive and meeting the print deadlines demands; coordinate workflow activities ensuring customer satisfaction in all areas of responsibility to include job intake, operate print jobs, recordkeeping, shipping, receiving and other. Applicant must be able to multitask and take in/understand complex work instructions. Ensure quality maintenance of all logs and reporting documentation; attention to detail. Handle time-sensitive material and maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.
Title - Digital Print Coordinator
Position Type- Full time - Regular
Benefits- Medical, Dental, Vision coverage. 401K, Referral Bonus
Sunday through Thursdays 3:30PM- 11:30PM
Job Duties & Responsibilities
Answer Incoming Calls Monitor Email Traffic on varies areas of Intake Respond to emails and answer inquiries Strong Customer Service Skills Strong verbal/written communication skills Assess incoming print jobs and requested deadlines Communicate effectively with clients regarding job requirements Ability to negotiate deadlines and other job parameters as necessary Organize and prioritize jobs in queue to optimize meeting client expectations Ability to use Microsoft office suite Assign print jobs fairly between print operators Heavy client interaction verbal/written forms. Participate in cross-training and perform other duties as needed. Print Operator
Operate print, copy and scanning equipment Operate binding and other finishing equipment Ability to operate various print equipment and high volume printers such as (Xerox, Konica Minolta, etc...) Responsible for quickly and adequately producing detailed, high-quality printed materials/ styles in a time-sensitive atmosphere utilizing high-speed digital printers Perform multiple finishing types: wire-o, velo, 3 hole drill, lamination, stuffing envelopes, folding, and cutting Experience in using electronic/manual cutter Setting up and operating a variety of fiery printing software Troubleshoot machine problems Required Qualifications:
High School Diploma or equivalent (GED) required Excellent customer service is a must Applicant must have a strong copy background and be familiar with Fiery software as well as Copy equipment (Konica Minolta, Xerox, Ricoh, ETC...). Must have experience running large copy jobs as well as binding (wire-o, GBC, spiral bind, 3 Ring binder) Previous experience in Mail/Document Preparation Document Scanning and/or Document Indexing Ability to effectively work individually or in a team environment. Ability to handle multiple projects simultaneously Ability to adapt to changing fast-growing production environment Ability to communicate both verbally and written with customers and company personnel Strong organizational and administrative skills Ability to meet employer's attendance policy Work experience in email and Microsoft Windows environments is required May be required to lift items weighing up to 50 pounds maximum allowed by current State Law with or without accommodations Must be able to sit, stand, and/or walk for long periods of time with or without accommodations
The pay for this position minimum at $18 per hour to maximum $18.75; however, base pay rate offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.
Job Summary:
The Digital Print Coordinator assign/ delegates work to copy operators and ensure the team is fully utilized, productive and meeting the print deadlines demands; coordinate workflow activities ensuring customer satisfaction in all areas of responsibility to include job intake, operate print jobs, recordkeeping, shipping, receiving and other. Applicant must be able to multitask and take in/understand complex work instructions. Ensure quality maintenance of all logs and reporting documentation; attention to detail. Handle time-sensitive material and maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.
Title - Digital Print Coordinator
Position Type- Full time - Regular
Benefits- Medical, Dental, Vision coverage. 401K, Referral Bonus
Sunday through Thursdays 3:30PM- 11:30PM
Job Duties & Responsibilities
Answer Incoming Calls Monitor Email Traffic on varies areas of Intake Respond to emails and answer inquiries Strong Customer Service Skills Strong verbal/written communication skills Assess incoming print jobs and requested deadlines Communicate effectively with clients regarding job requirements Ability to negotiate deadlines and other job parameters as necessary Organize and prioritize jobs in queue to optimize meeting client expectations Ability to use Microsoft office suite Assign print jobs fairly between print operators Heavy client interaction verbal/written forms. Participate in cross-training and perform other duties as needed. Print Operator
Operate print, copy and scanning equipment Operate binding and other finishing equipment Ability to operate various print equipment and high volume printers such as (Xerox, Konica Minolta, etc...) Responsible for quickly and adequately producing detailed, high-quality printed materials/ styles in a time-sensitive atmosphere utilizing high-speed digital printers Perform multiple finishing types: wire-o, velo, 3 hole drill, lamination, stuffing envelopes, folding, and cutting Experience in using electronic/manual cutter Setting up and operating a variety of fiery printing software Troubleshoot machine problems Required Qualifications:
High School Diploma or equivalent (GED) required Excellent customer service is a must Applicant must have a strong copy background and be familiar with Fiery software as well as Copy equipment (Konica Minolta, Xerox, Ricoh, ETC...). Must have experience running large copy jobs as well as binding (wire-o, GBC, spiral bind, 3 Ring binder) Previous experience in Mail/Document Preparation Document Scanning and/or Document Indexing Ability to effectively work individually or in a team environment. Ability to handle multiple projects simultaneously Ability to adapt to changing fast-growing production environment Ability to communicate both verbally and written with customers and company personnel Strong organizational and administrative skills Ability to meet employer's attendance policy Work experience in email and Microsoft Windows environments is required May be required to lift items weighing up to 50 pounds maximum allowed by current State Law with or without accommodations Must be able to sit, stand, and/or walk for long periods of time with or without accommodations
The pay for this position minimum at $18 per hour to maximum $18.75; however, base pay rate offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.