Stillwater Milling CO
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Answer incoming calls, emails, and inquiries from farmers, ranchers, feed dealers, and other customers regarding product availability, pricing, and orders ·
Process customer orders for various feed products including livestock feed, poultry feed, specialty mixes, and nutritional supplements ·
Provide product information and recommendations based on customer needs, animal types, and feeding programs ·
Schedule and coordinate feed deliveries with the warehouse and logistics team ·
Handle customer complaints and resolve issues related to orders, deliveries, product quality, or billing ·
Maintain accurate records of customer interactions, orders, and special requests in the database or order management system ·
Communicate with production and inventory teams about product availability and backorders ·
Generate quotes and invoices for customers ·
Coordinate with sales representatives regarding customer accounts and special pricing arrangements ·
Provide information about feed formulations, ingredients, and nutritional specifications when requested ·
Process returns or exchanges according to company policy ·
Monitor delivery schedules and proactively communicate any delays to affected customers ·
Assist walk-in customers at the facility counter with product selection and purchases ·
Maintain knowledge of seasonal demands and help manage customer expectations during peak times Provide information about fertilizer formulations, ingredients, and nutritional specifications when requested Qualifications-
-Bachelors degree in agribusiness preferred but not required, 3 plus years of agriculture experience is required. - must be available to work Saturdays
Answer incoming calls, emails, and inquiries from farmers, ranchers, feed dealers, and other customers regarding product availability, pricing, and orders ·
Process customer orders for various feed products including livestock feed, poultry feed, specialty mixes, and nutritional supplements ·
Provide product information and recommendations based on customer needs, animal types, and feeding programs ·
Schedule and coordinate feed deliveries with the warehouse and logistics team ·
Handle customer complaints and resolve issues related to orders, deliveries, product quality, or billing ·
Maintain accurate records of customer interactions, orders, and special requests in the database or order management system ·
Communicate with production and inventory teams about product availability and backorders ·
Generate quotes and invoices for customers ·
Coordinate with sales representatives regarding customer accounts and special pricing arrangements ·
Provide information about feed formulations, ingredients, and nutritional specifications when requested ·
Process returns or exchanges according to company policy ·
Monitor delivery schedules and proactively communicate any delays to affected customers ·
Assist walk-in customers at the facility counter with product selection and purchases ·
Maintain knowledge of seasonal demands and help manage customer expectations during peak times Provide information about fertilizer formulations, ingredients, and nutritional specifications when requested Qualifications-
-Bachelors degree in agribusiness preferred but not required, 3 plus years of agriculture experience is required. - must be available to work Saturdays