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Join our team as a Mail Operations Coordinator and play a vital role in ensuring the smooth running of our mailroom activities. In this position, your key responsibilities will include:
Sorting and distributing incoming mail efficiently.
Processing outgoing mail and packages with attention to detail.
Operating mailroom equipment, including postage meters.
Assisting in the shipping and tracking of packages.
Maintaining logs of incoming and outgoing mail for accurate record-keeping.
Responding to inquiries regarding mail status promptly.
Preparing bulk mailings and ensuring they are correctly labeled.
Helping colleagues with shipping supplies and packaging needs.
Coordinating with postal services and couriers to ensure timely deliveries.
Ensuring the mailroom is kept clean and organized.
Assisting with inventory pulls, preparing shipments, and managing customer returns.
Learning and adhering to company mail policies and procedures.
Collaborating with finance for billing and postage charges.
Providing excellent customer service by responding to inquiries via email.
Preparing reports on mailroom activities to track performance.
Demonstrating the ability to multitask and meet deadlines effectively.
Maintaining confidentiality of sensitive documents.
Working with internal and external project managers to keep deliverables on track.
Please note that duties and responsibilities may evolve based on business needs.