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Energy Jobline ZR

Customer Service Specialist in Rochester

Energy Jobline ZR, Rochester, New York, United States, 14600

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Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.

We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.

Job DescriptionJob DescriptionCompany Description

About Us

At

Elevare Branding , we believe that great brands don’t just capture attention—they inspire trust and connection. Based in Albany, NY, we are a full-service marketing and branding agency dedicated to helping businesses elevate their through strategy, creativity, and precision. Our team blends innovation with insight to craft meaningful experiences that drive measurable results. We take pride in delivering excellence and building lasting partnerships with our clients.

Job Description

Job Description

We are seeking a

Customer Service Specialist

to join our dynamic team. The ideal candidate will serve as the first point of contact for clients, ensuring that every interaction reflects the professionalism and integrity of Elevare Branding. You will be responsible for managing inquiries, resolving issues efficiently, and maintaining positive relationships with clients and partners. This role requires strong communication skills, attention to detail, and a proactive attitude toward problem-solving.

Responsibilities

Provide exceptional customer support through phone, email, and internal systems.

Handle client inquiries, complaints, and requests promptly and professionally.

Maintain accurate records of client interactions and transactions.

Collaborate with internal departments to ensure client satisfaction and service excellence.

Identify opportunities to improve customer experience and operational efficiency.

Support company initiatives that enhance client engagement and retention.

Qualifications

Qualifications

Bachelor’s degree or equivalent experience in Communications, Business, or a related field.

Minimum of 1–2 years of experience in customer service or client relations.

Strong verbal and written communication skills.

Excellent problem-solving abilities and attention to detail.

Ability to manage multiple tasks in a fast-paced environment.

Proficiency in Microsoft Office Suite and CRM systems

Additional Information

Benefits

Competitive salary ($54,000 – $59,000 per year).

Opportunities for professional growth and career advancement.

Supportive and collaborative work environment.

Comprehensive training and skill development.

Paid time off and performance-based incentives.

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.