Energy Jobline ZR
IT Operations Analyst - Disaster Recovery in Plano
Energy Jobline ZR, Plano, Texas, us, 75086
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Job DescriptionJob Description
Title: IT Operations Analyst Job Type : Contract Location : Hybrid – Dallas, Texas or Daytona Beach, Florida
Job Summary Wright Technical Services is proud to represent a Fortune 100 Insurance Company making strides in their industry. We are seeking an experienced IT Operations Analyst to join our enterprise technology team. This role is designed for professionals who thrive in dynamic environments and are passionate about maintaining operational stability, ensuring disaster recovery readiness, and optimizing IT tools and observability platforms. The ideal candidate will bring a proactive mindset, strong technical acumen, and a collaborative spirit to support business continuity across critical systems and services.
Qualifications
Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
3+ years of experience in IT operations, disaster recovery, or systems administration/engineering.
Strong understanding of business continuity planning and execution.
Strong knowledge of Business Impact Analysis (BIA), Risk Assessments, and Disaster Recovery Planning (DRP).
Familiarity with Azure services and cloud recovery strategies.
Proficiency in ServiceNow or similar ITSM platforms.
Excellent communication and cross-functional collaboration skills.
Skills:
Experience with endpoint management tools (e.g., Intune, SCCM).
Knowledge of backup, replication, and failover technologies.
Exposure to insurance or regulated industries is a plus.
Description and Responsibilities
Disaster Recovery & Business Continuity
Develop, maintain, and test Disaster Recovery Plans (DRPs) and Application Recovery Plans (ARPs) for business-critical systems, services, infrastructure, and applications.
Conduct Business Impact Analyses (BIAs) to assess operational, financial, legal, and reputational risks.
Coordinate tabletop, isolation, and full failover exercises with cloud and infrastructure teams.
Document recovery procedures, RTO/RPO targets, and post-recovery actions in ServiceNow.
Stability & Proactivity
Proactively seek opportunities for automation, issue prevention, and self-healing.
Analyze trends to create baselines and foster early detection of anomalies.
Collaborate with decentralized teams to enforce ITSM processes and improve service delivery.
Observability & Monitoring
Leverage observability platforms and other endpoint management tools to track system health and performance.
Define and monitor SLIs/SLOs to ensure service reliability.
Provide insights from historical data to resolve recurring issues and improve operational efficiency.
Tool Administration & ITSM
Administrate day-to-day activities and tasks in Remote Monitoring and Management tools, observability tools, and other endpoint management tools.
Leverage ITSM tools (e.g., ServiceNow) for incidents, problems, and change management workflows.
Maintain dashboards and reporting for SLA compliance, DR readiness, and system performance
Eligibility:
All applications current authorized to live and work in the United States on a Permanent basis are welcome to apply. Must be currently residing in the US. Sponsorship is not available for this position.
Wright Technical Services and our client are Equal Opportunity Employers. We celebrate and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to , , , , , , , , or veteran status.
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Job DescriptionJob Description
Title: IT Operations Analyst Job Type : Contract Location : Hybrid – Dallas, Texas or Daytona Beach, Florida
Job Summary Wright Technical Services is proud to represent a Fortune 100 Insurance Company making strides in their industry. We are seeking an experienced IT Operations Analyst to join our enterprise technology team. This role is designed for professionals who thrive in dynamic environments and are passionate about maintaining operational stability, ensuring disaster recovery readiness, and optimizing IT tools and observability platforms. The ideal candidate will bring a proactive mindset, strong technical acumen, and a collaborative spirit to support business continuity across critical systems and services.
Qualifications
Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
3+ years of experience in IT operations, disaster recovery, or systems administration/engineering.
Strong understanding of business continuity planning and execution.
Strong knowledge of Business Impact Analysis (BIA), Risk Assessments, and Disaster Recovery Planning (DRP).
Familiarity with Azure services and cloud recovery strategies.
Proficiency in ServiceNow or similar ITSM platforms.
Excellent communication and cross-functional collaboration skills.
Skills:
Experience with endpoint management tools (e.g., Intune, SCCM).
Knowledge of backup, replication, and failover technologies.
Exposure to insurance or regulated industries is a plus.
Description and Responsibilities
Disaster Recovery & Business Continuity
Develop, maintain, and test Disaster Recovery Plans (DRPs) and Application Recovery Plans (ARPs) for business-critical systems, services, infrastructure, and applications.
Conduct Business Impact Analyses (BIAs) to assess operational, financial, legal, and reputational risks.
Coordinate tabletop, isolation, and full failover exercises with cloud and infrastructure teams.
Document recovery procedures, RTO/RPO targets, and post-recovery actions in ServiceNow.
Stability & Proactivity
Proactively seek opportunities for automation, issue prevention, and self-healing.
Analyze trends to create baselines and foster early detection of anomalies.
Collaborate with decentralized teams to enforce ITSM processes and improve service delivery.
Observability & Monitoring
Leverage observability platforms and other endpoint management tools to track system health and performance.
Define and monitor SLIs/SLOs to ensure service reliability.
Provide insights from historical data to resolve recurring issues and improve operational efficiency.
Tool Administration & ITSM
Administrate day-to-day activities and tasks in Remote Monitoring and Management tools, observability tools, and other endpoint management tools.
Leverage ITSM tools (e.g., ServiceNow) for incidents, problems, and change management workflows.
Maintain dashboards and reporting for SLA compliance, DR readiness, and system performance
Eligibility:
All applications current authorized to live and work in the United States on a Permanent basis are welcome to apply. Must be currently residing in the US. Sponsorship is not available for this position.
Wright Technical Services and our client are Equal Opportunity Employers. We celebrate and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to , , , , , , , , or veteran status.
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.