Hotel Phoenix Atlanta
About Company:
Hotel Phoenix rises at "Mile 0," the historic terminus of the Western & Atlantic Railway and the very location of Atlanta's founding. With its commanding presence at the gateway and centerpoint of Centennial Yards - one of the most ambitious new developments in Atlanta's history - it signals a new era for a downtown that has long been neglected.
Hotel Phoenix is a bold, unapologetic statement of forward-looking confidence. It is the hotel Centennial Yards and downtown Atlanta deserves - a future-reaching hospitality experience inspired by the unique character, culture, and heritage of its location.
A standard-setting luxury hospitality experience, Hotel Phoenix is glamorous, world-class, and unmistakably of this place. It isn't "Atlanta-themed;" it's Atlanta revealed. True Southern hospitality without the clichés: anticipatory, proper, and delivered with warmth, charm, and sincerity.
About the Role:
The Director of Information Systems (PHO) in the Accommodation and Food Services industry is a strategic leadership position responsible for overseeing the entire information technology infrastructure and systems within the organization. This role ensures that all IT operations align with the company's business goals, enhancing operational efficiency and guest experience through innovative technology solutions. The Director will lead the development, implementation, and maintenance of robust information systems that support daily operations, data security, and compliance requirements. They will collaborate closely with cross-functional teams to identify technology needs, manage IT budgets, and drive digital transformation initiatives. Ultimately, this position plays a critical role in leveraging technology to maintain competitive advantage and support sustainable growth in a dynamic hospitality environment.
Minimum Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. At least 7 years of progressive experience in IT management, preferably within the hospitality or accommodation and food services industry. Proven experience leading IT teams and managing complex information systems projects. Strong knowledge of network infrastructure, database management, cybersecurity, and cloud technologies. Demonstrated ability to develop and implement IT strategies that support business objectives. Preferred Qualifications:
Master's degree in Information Technology, Business Administration, or a related discipline. Professional certifications such as CISSP, PMP, ITIL, or CISM. Experience with hospitality management software and point-of-sale (POS) systems. Familiarity with data analytics and business intelligence tools. Experience working in a multi-site or franchise environment. Responsibilities:
Develop and execute the IT strategy in alignment with organizational objectives and industry best practices. Manage and oversee the daily operations of the information systems department, including network infrastructure, software applications, and hardware resources. Lead, mentor, and develop a high-performing IT team to ensure effective delivery of technology services and support. Collaborate with other department leaders to identify technology needs and implement solutions that improve operational efficiency and customer satisfaction. Ensure the security, integrity, and availability of data and IT systems by implementing robust cybersecurity measures and compliance protocols. Manage vendor relationships, negotiate contracts, and oversee procurement of IT equipment and services. Monitor emerging technology trends and assess their potential impact on the organization's IT landscape. Prepare and manage the IT budget, ensuring cost-effective use of resources and alignment with financial goals. Drive continuous improvement initiatives to optimize system performance and user experience. Coordinate disaster recovery and business continuity planning related to information systems.
Skills:
The Director of Information Systems utilizes a blend of technical expertise and leadership skills to manage and optimize the organization's IT infrastructure daily. Strong communication and collaboration skills are essential for working with diverse teams and stakeholders to translate business needs into effective technology solutions. Analytical skills are applied to assess system performance, identify risks, and implement improvements that enhance security and efficiency. Project management skills ensure that IT initiatives are delivered on time, within scope, and budget. Additionally, staying current with emerging technologies enables the Director to drive innovation and maintain a competitive edge in the fast-paced hospitality industry.
Hotel Phoenix rises at "Mile 0," the historic terminus of the Western & Atlantic Railway and the very location of Atlanta's founding. With its commanding presence at the gateway and centerpoint of Centennial Yards - one of the most ambitious new developments in Atlanta's history - it signals a new era for a downtown that has long been neglected.
Hotel Phoenix is a bold, unapologetic statement of forward-looking confidence. It is the hotel Centennial Yards and downtown Atlanta deserves - a future-reaching hospitality experience inspired by the unique character, culture, and heritage of its location.
A standard-setting luxury hospitality experience, Hotel Phoenix is glamorous, world-class, and unmistakably of this place. It isn't "Atlanta-themed;" it's Atlanta revealed. True Southern hospitality without the clichés: anticipatory, proper, and delivered with warmth, charm, and sincerity.
About the Role:
The Director of Information Systems (PHO) in the Accommodation and Food Services industry is a strategic leadership position responsible for overseeing the entire information technology infrastructure and systems within the organization. This role ensures that all IT operations align with the company's business goals, enhancing operational efficiency and guest experience through innovative technology solutions. The Director will lead the development, implementation, and maintenance of robust information systems that support daily operations, data security, and compliance requirements. They will collaborate closely with cross-functional teams to identify technology needs, manage IT budgets, and drive digital transformation initiatives. Ultimately, this position plays a critical role in leveraging technology to maintain competitive advantage and support sustainable growth in a dynamic hospitality environment.
Minimum Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. At least 7 years of progressive experience in IT management, preferably within the hospitality or accommodation and food services industry. Proven experience leading IT teams and managing complex information systems projects. Strong knowledge of network infrastructure, database management, cybersecurity, and cloud technologies. Demonstrated ability to develop and implement IT strategies that support business objectives. Preferred Qualifications:
Master's degree in Information Technology, Business Administration, or a related discipline. Professional certifications such as CISSP, PMP, ITIL, or CISM. Experience with hospitality management software and point-of-sale (POS) systems. Familiarity with data analytics and business intelligence tools. Experience working in a multi-site or franchise environment. Responsibilities:
Develop and execute the IT strategy in alignment with organizational objectives and industry best practices. Manage and oversee the daily operations of the information systems department, including network infrastructure, software applications, and hardware resources. Lead, mentor, and develop a high-performing IT team to ensure effective delivery of technology services and support. Collaborate with other department leaders to identify technology needs and implement solutions that improve operational efficiency and customer satisfaction. Ensure the security, integrity, and availability of data and IT systems by implementing robust cybersecurity measures and compliance protocols. Manage vendor relationships, negotiate contracts, and oversee procurement of IT equipment and services. Monitor emerging technology trends and assess their potential impact on the organization's IT landscape. Prepare and manage the IT budget, ensuring cost-effective use of resources and alignment with financial goals. Drive continuous improvement initiatives to optimize system performance and user experience. Coordinate disaster recovery and business continuity planning related to information systems.
Skills:
The Director of Information Systems utilizes a blend of technical expertise and leadership skills to manage and optimize the organization's IT infrastructure daily. Strong communication and collaboration skills are essential for working with diverse teams and stakeholders to translate business needs into effective technology solutions. Analytical skills are applied to assess system performance, identify risks, and implement improvements that enhance security and efficiency. Project management skills ensure that IT initiatives are delivered on time, within scope, and budget. Additionally, staying current with emerging technologies enables the Director to drive innovation and maintain a competitive edge in the fast-paced hospitality industry.