Energy Jobline ZR
Customer Service Specialist in Canton
Energy Jobline ZR, East Canton, Ohio, United States, 44730
Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.
We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Job DescriptionJob Description
JOIN A GROWING MIDAMERICA BANK!
MidAmerica Bank, a locally owned financial institution in central Illinois, has an excellent opportunity to join our Customer Service department as a full-time Customer Service Specialist. Established in 1933, MidAmerica Bank provides financial services to local communities through our branches located in Fulton, Marshall and McDonough counties. We pride ourselves in making a positive impact on our customers and area communities.
We are currently accepting applications/resumes for a Customer Service Specialist in our Canton, IL Banking Center. This position is responsible for performing a wide range of duties related to providing customers and employees direct service and support for the bank's deposit operations.
Principal Duties and Responsibilities:
Perform transactions and provide customer assistance through the Integrated Teller Machine (ITM), ensuring a positive and efficient banking experience.
Serve as the primary point of contact for customer inquiries, requests, and concerns via phone, email, and in-person interactions.
Assist customers with account maintenance, and online banking services, and ATM and debit card maintenance.
Assist with new loan input and transactions, remote deposit processing, and supply ordering.
Provide accurate information regarding a wide range of financial products and services, including accounts and loans.
Resolve customer issues in a timely and professional manner.
Educate customers on financial products, services, and digital banking platforms to enhance their banking experience.
Collaborate with other departments to streamline processes and improve overall customer satisfaction.
Qualifications and Requirements:
High School Graduate or General Education Degree (GED)
Excellent communication skills, both verbal and written, with the ability to effectively interact with customers and colleagues.
Customer service experience in a financial institution or related industry.
Strong problem-solving skills and the ability to think critically in fast-paced environments.
Proficiency in Microsoft Office applications.
Commitment to maintaining confidentiality and adhering to regulatory compliance standards.
MidAmerica Bank offers a competitive compensation and benefits package.
No phone calls please.
MidAmerica Bank is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to ,
, , , status or protected veteran status.
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Job DescriptionJob Description
JOIN A GROWING MIDAMERICA BANK!
MidAmerica Bank, a locally owned financial institution in central Illinois, has an excellent opportunity to join our Customer Service department as a full-time Customer Service Specialist. Established in 1933, MidAmerica Bank provides financial services to local communities through our branches located in Fulton, Marshall and McDonough counties. We pride ourselves in making a positive impact on our customers and area communities.
We are currently accepting applications/resumes for a Customer Service Specialist in our Canton, IL Banking Center. This position is responsible for performing a wide range of duties related to providing customers and employees direct service and support for the bank's deposit operations.
Principal Duties and Responsibilities:
Perform transactions and provide customer assistance through the Integrated Teller Machine (ITM), ensuring a positive and efficient banking experience.
Serve as the primary point of contact for customer inquiries, requests, and concerns via phone, email, and in-person interactions.
Assist customers with account maintenance, and online banking services, and ATM and debit card maintenance.
Assist with new loan input and transactions, remote deposit processing, and supply ordering.
Provide accurate information regarding a wide range of financial products and services, including accounts and loans.
Resolve customer issues in a timely and professional manner.
Educate customers on financial products, services, and digital banking platforms to enhance their banking experience.
Collaborate with other departments to streamline processes and improve overall customer satisfaction.
Qualifications and Requirements:
High School Graduate or General Education Degree (GED)
Excellent communication skills, both verbal and written, with the ability to effectively interact with customers and colleagues.
Customer service experience in a financial institution or related industry.
Strong problem-solving skills and the ability to think critically in fast-paced environments.
Proficiency in Microsoft Office applications.
Commitment to maintaining confidentiality and adhering to regulatory compliance standards.
MidAmerica Bank offers a competitive compensation and benefits package.
No phone calls please.
MidAmerica Bank is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to ,
, , , status or protected veteran status.
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.