Falso - Service Experts
HVAC Service Specialist
Falso - Service Experts, East Syracuse, New York, United States, 13057
Position Title: HVAC Service Specialist
Reports To:
Field Supervisor or General Manager Status:
Full-time, Regular position Category:
Technician Location Name:
Falso Location Address:
6019 Corporate Dr, East Syracuse, NY 13057 Why You Should Join the Service Experts Team? We are committed to excellence in providing top-notch service to our customers while ensuring our employees thrive in a supportive environment. At Service Experts, you will receive comprehensive training, ongoing support, and opportunities for limitless professional advancement.
Become an EXPERT with us! Service Experts Company Perks and Benefits for YOU Attractive Compensation:
Top pay for top performers including incentives and bonuses. High Earning Potential:
Our leading technicians earn over
$100,000 . Generous Paid Time Off:
24 paid days off in your first year, increasing to 29 days after your second year. Career Advancement:
We provide numerous growth opportunities across the U.S. Comprehensive Benefits:
Company-sponsored Medical, Dental, and Vision Insurance. Tools for Success:
Enjoy a company-provided smartphone, tablet, uniform plan, and tool replacement program. Training Academy:
Enhance your skills with our internal training programs. 401(k) Plan:
Participate in our best-in-class retirement savings plan with generous company matching. Life Insurance:
Company-paid employee life insurance with options for your family. Disability Insurance:
Coverage options for short-term and long-term disability. Additional Benefits:
Access to legal advice, pet insurance, and health advocacy programs. Join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing! Position Summary: As an HVAC Service Specialist, you will work independently to diagnose and service residential and light commercial HVAC equipment. You will ensure exceptional customer satisfaction by communicating effectively, answering questions, and resolving issues promptly. Your aim will be to promote products and services as needed. Key Responsibilities: Perform HVAC service and maintenance calls with minimal supervision. Diagnose and resolve customer issues in a courteous and accurate manner. Service heating, air conditioning, ventilation, and refrigeration systems efficiently. Inspect and maintain equipment to prevent breakdowns. Conduct routine maintenance and equipment cleaning as required. Manage the delivery and removal of parts and equipment for service work. Accurately record customer interaction information and process payments. Communicate with dispatch to keep them informed on your status. Deliver excellent customer service and maintain high satisfaction levels. Promote products and services to customers, generating sales leads. Ensure proper use and maintenance of company property and tools. Represent the company with professionalism and integrity. Maintain a well-stocked service vehicle and return defective parts. Perform additional duties as assigned. Exhibit reliable attendance. Health & Safety Roles and Responsibilities: Report unsafe acts or conditions to your supervisor immediately. Follow safety legislation and company policies. Use personal protective equipment (PPE) appropriately. Participate in safety initiatives and report injuries or incidents promptly. Desired Skills and Qualifications: High school diploma or GED; technical training and 1+ years of HVAC experience. Valid state certifications/licensing as required. EPA and safety certifications. Skilled in servicing HVAC equipment and accessories. Proficient mechanical aptitude and tool operation capabilities. Ability to read wiring diagrams and troubleshoot HVAC systems. Capable of safely climbing ladders and maneuvering in tight spaces. Physical ability to lift and carry objects weighing up to 75 pounds. Available for flexible working hours and on-call shifts. Strong communication skills for effective customer interaction. Proficient time-management and organizational skills. Annual Compensation Range: Minimum $46,134.40, Maximum $97,219.20
Field Supervisor or General Manager Status:
Full-time, Regular position Category:
Technician Location Name:
Falso Location Address:
6019 Corporate Dr, East Syracuse, NY 13057 Why You Should Join the Service Experts Team? We are committed to excellence in providing top-notch service to our customers while ensuring our employees thrive in a supportive environment. At Service Experts, you will receive comprehensive training, ongoing support, and opportunities for limitless professional advancement.
Become an EXPERT with us! Service Experts Company Perks and Benefits for YOU Attractive Compensation:
Top pay for top performers including incentives and bonuses. High Earning Potential:
Our leading technicians earn over
$100,000 . Generous Paid Time Off:
24 paid days off in your first year, increasing to 29 days after your second year. Career Advancement:
We provide numerous growth opportunities across the U.S. Comprehensive Benefits:
Company-sponsored Medical, Dental, and Vision Insurance. Tools for Success:
Enjoy a company-provided smartphone, tablet, uniform plan, and tool replacement program. Training Academy:
Enhance your skills with our internal training programs. 401(k) Plan:
Participate in our best-in-class retirement savings plan with generous company matching. Life Insurance:
Company-paid employee life insurance with options for your family. Disability Insurance:
Coverage options for short-term and long-term disability. Additional Benefits:
Access to legal advice, pet insurance, and health advocacy programs. Join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing! Position Summary: As an HVAC Service Specialist, you will work independently to diagnose and service residential and light commercial HVAC equipment. You will ensure exceptional customer satisfaction by communicating effectively, answering questions, and resolving issues promptly. Your aim will be to promote products and services as needed. Key Responsibilities: Perform HVAC service and maintenance calls with minimal supervision. Diagnose and resolve customer issues in a courteous and accurate manner. Service heating, air conditioning, ventilation, and refrigeration systems efficiently. Inspect and maintain equipment to prevent breakdowns. Conduct routine maintenance and equipment cleaning as required. Manage the delivery and removal of parts and equipment for service work. Accurately record customer interaction information and process payments. Communicate with dispatch to keep them informed on your status. Deliver excellent customer service and maintain high satisfaction levels. Promote products and services to customers, generating sales leads. Ensure proper use and maintenance of company property and tools. Represent the company with professionalism and integrity. Maintain a well-stocked service vehicle and return defective parts. Perform additional duties as assigned. Exhibit reliable attendance. Health & Safety Roles and Responsibilities: Report unsafe acts or conditions to your supervisor immediately. Follow safety legislation and company policies. Use personal protective equipment (PPE) appropriately. Participate in safety initiatives and report injuries or incidents promptly. Desired Skills and Qualifications: High school diploma or GED; technical training and 1+ years of HVAC experience. Valid state certifications/licensing as required. EPA and safety certifications. Skilled in servicing HVAC equipment and accessories. Proficient mechanical aptitude and tool operation capabilities. Ability to read wiring diagrams and troubleshoot HVAC systems. Capable of safely climbing ladders and maneuvering in tight spaces. Physical ability to lift and carry objects weighing up to 75 pounds. Available for flexible working hours and on-call shifts. Strong communication skills for effective customer interaction. Proficient time-management and organizational skills. Annual Compensation Range: Minimum $46,134.40, Maximum $97,219.20